Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying and owning experience ever.

By foreverfaith on 8/28/2019 at 12:39 AM. Helped by Brandon and Moses.

Davis Acura does everything right. Kerry is the person to talk with if you want to buy an Acura. Highly professional, knows everything about all the models, very low-key, explained everything concisely but thoroughly, and was just so easy to work with. From first meeting to delivery (including a very thorough run through of features), the experience was so pleasant and stress-free. Moses, who handled the financial aspects, was very helpful, courteous, and efficient at processing all the paperwork. I couldn't believe how quickly he got everything done while still answering my questions along the way. Both he and Kerry made me feel like they really valued me as a customer and appreciated my choosing Acura. Rick, the service director, runs an award-winning department so I know all the service is top-notch. Working with these fine people has made this the best car buying and owning experience I’ve ever had. My highest recommendation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By James on 2/8/2019 at 6:47 PM. Helped by TJ the sales manager.

The sales consultant was amazing Angie Newman did a great job finding me the car I need also she and the sales manager did a wonderful job working out the prices that beat fits me. I totally recommend this dealership. -Kyler

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wonderful people, great deals!

By treegranny54 on 11/24/2018 at 12:40 PM. Helped by Moses - Financial Manager.

Great experience buying our new car from Davis Acura. Transaction was straight-forward no surprises and Angie out sales person was awesome. Will highly recommend this dealership for those looking for a great experience in buying a car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experience

By Richard Kimble on 11/12/2018 at 8:13 PM.

Angie-Dicks Newman was very helpful accommodating our needs in our purchase. From test drives, transportation to mechanic and providing service history Angie was able to fulfill what we needed to successfully complete the transaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Sales Staff

By gatrhumpy on 10/15/2018 at 8:24 PM.

Angie Newman helped us buy a 2015 Acura MDX. She was very polite, knowledgeable, and respectful. She also was very low pressure, which I appreciated. She showed us the vehicle and answered all our questions. Brian, the sales and general manager, was also extremely nice. My wife was somewhat dreading this entire process, but Angie and Brian made the process go by very easy and smoothly. I thank them for all their help! We also were in contact with Kerry Barr, as he helped answer questions initially with the 2015 Acura MDX, and sent me the service history for the car to ease my concerns about its history. I thank him for that as well, as he was respectful and laid back as well. Thank you Kerry!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Did everything possible to get us in the car we wanted

By web0151 on 9/27/2018 at 4:32 PM.

We had a great experience using this dealership and esp. with our salesperson, Kerry Barr, who was awesome and helped us all the way. Not only was the process hassle free in terms of negotiations but it was also enjoyable due to the easy going nature of Kerry and his colleagues. We had some challenges in our credit background but the team there made sure they went through all the options to finance and even kept looking for us past the time we were there, finding a willing bank abut 45 minutes after we had left. We gladly went back and made the deal final. Great experience!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Everyone was great!

By rvickery on 8/9/2018 at 6:33 PM.

This dealership was so easy to deal with and I highly recommend Natalia as your sales person. It really was a pleasurable sale buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019; gotta have a new ride!!!

By Cattycandy on 8/4/2018 at 6:40 PM. Helped by Joe and Bernie.

Thanks to Natalia and team for making our upgrades a great experience. Everyone couldn’t have been nicer 😻😻😻to my parents and me!!! Just missing a white one to complete our patriotic purchases!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The place to go to buy the right car

By Alydrew on 8/4/2018 at 2:56 PM.

I can not say enough good things about this dealership. We worked with Natalia and she was beyond knowledgeable about the cars. She was always quick to get back to us with any questions and she always had a smile on her face. Brian the manager was always making sure that we were satisfied. This is actually the second time that we had worked with him. They gave us too dollar for our trade in and we got a great deal on a new 2019 vehicle that was hard to get. We would absolutely buy another car from them when the time comes. Anyone looking to purchase a Acura should make their first stop to the one in gainesville. Don’t waste your time anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer for life!!

By state13 on 7/26/2018 at 2:00 AM.

I can say without hesitation Brian, Michelle and the entire staff at Davis Acura made my new car purchase the most pleasant, hassle free experience I’ve had at a car dealership. They were honest, efficient, extremely courteous and went above and beyond for me. I love my Acura and will recommend the make and dealership every chance I get!! ST

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By RDC on the go on 7/25/2018 at 10:03 PM.

Ms Pineda was attentive, but not pushy. When I needed time to wander and think, she gave it and when I needed additional info, she provided it and answered my questions... even when I asked repetitive questions (was it this black car you told me XYZ ... or the one to the right of it ... or to the left of it?). Additionally, follow up after the sale to ask if I had any issues was a good touch. All in all ... a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing !!!

By Kerryn Garcia on 7/23/2018 at 2:46 PM.

What an easy car buying experience! Efficient, affordable & it was pleasure to work with Kerry & Brian. I was in & out of the dealership in no time! Thanks team for your amazing work! I will recommend your services to friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brian and Natalia are AMAZING!

By RachelMichele on 7/23/2018 at 9:51 PM. Helped by Mr.Truelove was my finance Manager and he was Awesome!.

Wanting to get a vehicle was a spur decision, however, as soon as I told Brian what I wanted he found it! Once at the dealership it was a quick and easy experience not once did anything feel pushy, or over whelming. Natalia allowed the vehicle to really speak for itself, she allowed me to see what I Loved about The vehicle, which I feel is something some salesman can fail to do. We were quickly accommodated they had the vehicle ready, application was quick and a breeze. We were offered something to drink and were introduced to just about everyone. Overall my experience was incredible, and I would highly recommend Natalia and Brian both! Thankyou Davis Gainesville Acura!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most pleasant experience ever buying a new car

By Ph on 7/19/2018 at 12:48 AM. Helped by Natalia.

Just wanted to say how pleased we were with Brian and his team at Davis Acura. It was the quickest, most painless experience we have ever had with purchasing a new car. Gave us what we wanted for our trade in and did not try to gouge us on the price of the new car. We were in and out in 2 hours. Could not believe how smooth and painless it was to get into a new Acura. It was the quickest we have ever been in and out of a dealership when buying a new vehicle and the least stressful time we have ever experienced when purchasing a new car. Kudos to Brian and Natalia. Look forward to seeing you when we stop in for service. We are very happy with our new rdx. Thanks again. Pete

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful with Gary Kuminka

By barbara on 2/14/2018 at 6:09 PM. Helped by Gary Kuminka.

When I arrived to walk around to look at the new Acura MDX models, I was greeted by Gary Kuminka with a warm greeting. Very helpful and had many suggestions and I purchased my new MDX and extremely happy. And he was very knowledgeable about all the new and fancy technology. Would highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience!

By Brandy825 on 11/30/2017 at 11:46 AM. Helped by Roger Bearden.

We came from Ocala to Gainesville to check out Davis Acura. We were thoroughly impressed by our Sales Consultant, Roger Bearden., he made the car buying experience stress-free and worked with me to get the deal I wanted. Roger is very knowledgeable on the car I wanted to purchase and took considerable time in reviewing all of the features of the car. I would recommend anyone interested in new car purchase to contact Roger at Davis Acura!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Poor service and unethical charges

By Ms.KBee on 8/3/2017 at 8:24 PM. Helped by Don't remember the names, but it was the guy at that schedules appointments with service, and the guy in charge of ordering parts in parts..

It took 5 phone calls to order a part and still couldn't get a service appointment. Apparently no one in parts can schedule an appointment, and no one in service knows how to order parts. When I finally get service, they want to charge an hour and a half to change the emblem and are asking me the details of what part I ordered and whether it sticks on or screws on (when it should be in their computer system because I ordered it from them). I give up and just come pick up the part I ordered, only to be told they forgot to order the screws that go with the part, and it would take an additional 2 days to get it. I ask him to look at the car and check to see if I have the screws and he refused to leave from behind the counter. I leave disappointed with just my emblem and drive to Tire Plus. They looked at my car for free, tell me that no screws are needed, and advise me to buy glue from discount auto parts and put the emblem on myself. $5 glue and good service did the trick. I'm never taking my car to Gainesville Acura again. They are unhelpful and just look for ways to overcharge you (1.5 hrs mechanic time for a glue on emblem -_-) Others recommended just going to Honda instead.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service by Aaron!

By KCJ on 5/5/2016 at 11:47 PM. Helped by Aaron Francis-Verbeelen.

I thoroughly enjoyed the service provided at the dealership. They understood the need quickly and made quick decisions in negotiating the price. The vehicle I leased is fantastic!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best car buying experience

By GR, Spring Hill on 4/23/2016 at 6:11 PM. Helped by Aaron Francis-Verbeelen.

Drove all the way from Spring Hill for car purchase #10 & it was worth it, no haggle & they did exactly what they said, VERY Trustworthy!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car buying experience ever

By Gatorgirl1207 on 4/14/2016 at 3:39 AM. Helped by Aaron.

I did an email inquiry and within minutes had a great deal. No haggling, no 'playing the game' Would hands down recommend to anyone looking for a luxury automobile.

I would recommend this dealer.