Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.7  
Overall Experience
4.4  
Price
4.6  
Quality of Work
4.6  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easygoing, Straight Forward and Honest

By SR92 on 7/28/2017 at 3:10 PM.

My wife and I stopped by Davis-Moore to look at 2017 Wrangler Rubicon Recon Editions. Rich Vogt met us at the door and showed us a number Jeeps, but they didnt have what we were looking for in stock that day. We were both very impressed with Rich's no-hassle, relaxed approach to car sales. When a Recon edition came in, Rich invited us to see it and take it for a test drive. We decided that in order to get the Jeep we wanted we would need to place an order. The sales manager, Steve Klein was thorough and direct and pricing was highly competitive. Steve made the discussion easy and it was great to see the same no-hassle approach in this part of the process as well! The day our new vehicle arrived, Rich invited us to see it and when we returned to accept delivery the process flowed very well. I.C. Collins in Finance provided great recommendations on available warranty and finance options and helped us design a package that was right for both our budget and our driving style. He made the process comfortable and very understandable. Rich then took me to meet Cong Nguyen in parts, who helped me purchase accessories to protect our new vehicle. Overall, I found buying from Davis Moore to be a great experience, and their straightforward approach is serving them well. Great job!

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
3   Overall Experience
5   Price
3   Quality of Work

Making good on their offer.

By Wushoxbasebll on 7/27/2017 at 10:05 PM.

My husband and I went in after getting a great offer in the mail from the dealership to trade in our vehicle for a new one. The vehicle they told us we could get in the initial offer was no longer available when we went in. We were able to get a better vehicle at a comparable price. Tim went to great lengths to ensure we got the best deal available to meet the needs of our growing family. We have worked with Max on financing for several vehicles at Davis Moore now and he is always exceptional to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Best ever.

By mikevain on 7/27/2017 at 8:24 PM.

In a word, Rob was fantastic. He was responsive, and did everything necessary to communicate with me, and provide the information I needed to reach a decision. When there was a little hickup due to incomplete info, he asked, revised and we made a deal. When I went into the dealership to finalize the transaction, he was friendly, welcoming, and thorough. What a great sales person. I'm an Internet friendly person, and am not local to this dealership. So having such a great Internet sales person really facilitated the transaction. I think, without Rob, this deal probably would not have happened. I really appreciated working with him, and highly recommend him. Actually, I would say my experience at Davis Moore was probably the best experience I have ever had buying a new car, and I have bought quite a few new cars!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Salesman, ask for Tim in Davis-Moore

By Cookies365 on 7/26/2017 at 8:57 PM.

My friend had an exceptional experience with Tim before. So, when we visited the dealer, we went straight to Tim. Tim learned quickly what I need/want for my brand new car. He was a very friendly and understanding salesman. Knowing that I was not ready to purchase the car yet during our first visit, he did not pressure me at all. Weeks and months passed, Tim only called us TWICE. Once to let us know the potential model I was looking had arrived in the dealership, and the second one was to let us know there was a good rebate going on. Unlike many other dealerships in town, their salesman called at least TWICE a week. With Tim, he worked patiently trying to find the best car for me and was able to get it delivered quickly. The price was competitive and they are willing to give you their best deal. My overall experience in buying my first brand new car with Davis-Moore was great, and I will definitely recommend Tim to anyone that was looking towards purchasing a vehicle with Davis-Moore. Remember to ask for Tim, he is the best salesman!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

They take care of the customer....you!

By Gary on 7/7/2017 at 8:10 PM. Helped by Devin.

Bought a 2003 Jeep Liberty Limited with low miles for a fair price. First long drive it over heated. They replaced the radiator (plugged), thermostat, fluid etc....and not a problem in 11000 miles on and off road. The radio had an issue, they replaced it with another, no charge...a couple other things they took care of prior to the purchase and they put brand new tires (factory all season Goodyears) all the way around and this thing drives like a dream. When they had it for the radiator the detailed it and filled it with gas for me too.....If and when I buy a new Wrangler, I plan on buying it from these guys! Thanks Pete and Devon!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service!

By Impatientman on 7/3/2017 at 6:59 PM.

We bought our 2015 Jeep Grand Cherokee last October. This spring the A/C quit working. We took it in and Matt got us a loaner. They had a hard time finding the module needed and it took several weeks. They let us have a loaner the entire time and when all was said and done, we were treated like royalty! Chrysler helped out and we are still shocked at how well we were treated! We will trade here FOREVER!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the Drive

By ilovemyjeep on 6/20/2017 at 1:16 AM.

I ended up going to Davis-Moore because they had the exact Jeep I wanted. I was bummed out at first that I couldn't find what I wanted out West, because it takes me longer to drive to the East side of Wichita... However, it was definitely worth the drive! Everyone at Davis-Moore is so friendly and helpful! They were never pushy, they seemed more concerned with my happiness than making a sale. I am very glad that I went to Davis-Moore to purchase my first vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Redemption

By Allen on 6/16/2017 at 8:59 PM.

This is in response to my prior review. Davis Moore recognized the issues I reported and worked diligently to rectify my concerns. I feel they realized my expectations and began to work on my behalf to put me into a quality vehicle. Thanks to a great staff, all worked out very well for our family in the end. I will definitely let others know that I heard and responded to. Nice work D-M

I would recommend this dealer.

Overall Rating

4.2  

3   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Service Dept response to voice-mail/on-line service queries

By SANTA on 6/13/2017 at 12:32 AM.

I left a voice-mail message on 4/18/17 asking about the Express Lane services and received no response. Took my vehicle elsewhere for $422.85 of service. On 5/29/17 I used their on-line system to request an appointment for service regarding steering wheel vibration and loose steering response. After waiting until 4:00 PM on 5/30/17 for a response I called the Service Dept.and made an appointment for the next day. There was no indication that anyone had reviewed the on-line system or had seen my on-line request. Davis-Moore almost lost another $1712.34 of my business Why have a voice-mail system or a on-line service request system if they are not being responded to??

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Alaina on 6/9/2017 at 9:33 PM.

I went in knowing exactly what I wanted, which always makes car buying easier, and I had a great experience with Tim and Davis-Moore. I was treated very well, all of my questions were answered and I was very happy with the value I was getting upon my purchase. Definitely recommend!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience
1   Quality of Work

who can you trust to do things right?

By sad and shoddy workmanship on 6/6/2017 at 2:04 PM. Helped by who knows.

In march 2017, i had frontend work done on my 08 ram 1500, including front-end alignment. A noticeable uneven wear appeared on my tire. I took the truck to firestone. Not only did I have to replace the tire, but the lug nut had been stripped, so that has to be fixed. I thought Davis Moore was reputable, but I have learned from experience that this is a dream, not a reality. I will take the truck to davis-moore and have the lug nut replaced. They told me on the phone when I called them that the truck had an alignment and did not need one. Tell that to my empty pocket--the tires were not cheap.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Matt Purdy is awesome! Work with him!!!

By Korey Maxwell on 5/21/2017 at 7:27 PM.

Matt is VERY friendly and will do whatever he can to make sure you are taken care of! Had a issue in the service department and he stepped in and was awesome! He made sure I felt like my Jeep was in good hands and kept me posted on how everything was going. He goes above and beyond! TOTALLY RECOMMEND WORKING WITH MATT!!!

I would recommend this dealer.

Overall Rating

2.4  

4   Customer Service
5   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

paid for service not done

By Goldiebabe on 5/19/2017 at 12:33 AM.

two weeks ago I had transmission maintenanc service donr. 3 days ago my car started dragging and surging then stalled twice. Only to find out they hadn't touched the transmission fluid!!!I have been with davis-moore for 20 yrs. and trusted them to do what they say and what I pay for!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Ramdog on 5/2/2017 at 11:14 AM.

Salesmen not pushy or obnoxious and finance got our payment where we wanted.. very friendly and personable... helped find us the best deals and savings they could

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Check engine light

By jeep,Brenda51 on 4/28/2017 at 2:16 PM.

Had to come in twice for check engine light but got great service both times. Matt Purdy always goes way beyond being helpful. First trip they put a new gas cap and the next trip I had to have a new fuel tank put on. Matt and the rest of the service dept. are always very friendly and helpful and they always explain everything that needs attention to my jeep and what needs done first and what can wait. They always make you feel at home. I know if I have any problems with my jeep, I can call Matt and he will take care of me. I will always take my jeep to this service center.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

above and beyond

By Christina on 4/19/2017 at 11:46 AM.

the team at Davis Moore listened to my requests for a new vehicle and worked hard to get me the most for my trade and into a new car with the payments I desired. Great group of people, I would most definitely recommend them to anyone looking for a new or used car.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

HORRIBLE EXPERIENCE!!! DO NOT RECOMMEND!!

By Korey Maxwell on 4/18/2017 at 3:19 AM.

Have had to bring my Jeep back MULTIPLE times for the same reason and has been lied to multiple times, service manager has no issue with calling you a liar and making a rude comments about vichical!! Chris has not made anything easy for my family! TERRIBLE service, DO NOT RECOMMEND!!!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service & Outstanding Price

By Mike.R on 4/15/2017 at 7:30 PM.

I showed up on a cold rainy day in February looking at cars and Tim came out to talk to us and find out what we were looking for. Over the next couple months, he contacted me on several occasions with great deals on cars that fit my criteria. He always responded promptly to questions and was able to research a number of questions for me. When we found the perfect car on the internet in a nearby city, Tim was able to get the car for us. The price was outstanding and the financing rate was also exceptional. I have been completely satisfied with the buying experience at Davis Moore and would recommend them without reservation.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Very dissatisfied

By Jake Chapin on 3/31/2017 at 11:14 PM.

Their 10 minute oil change turned into an hour and 45 minutes and the customer service was nearly non existent. Will not be taking my vehicle back.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with good people

By Derek on 3/26/2017 at 3:06 PM.

The guys at Davis-Moore were very friendly. Had a great experience a it Best Pete and would refer him to anyone. Max was great with finding is to the best deal after we purchased the car.

I would recommend this dealer.