Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Darren57 on 2/9/2018 at 1:37 AM.

Dylan was awesome best really listened and delivered all we asked for. I left being very pleased with the whole experience best I ever had!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the drive!

By Ontheroadagain on 2/6/2018 at 5:56 PM.

Robert, David and the other service professionals at Demontrond are efficient, courteous, honest and a pleasure to do business with. I would recommend them highly for service and maintenance on Hyundai vehicles. They worked around my schedule many times. The friendly atmosphere and comfortable waiting area is a plus, as well. The relaxed atmosphere at Demontrond is refreshing and definitely worth the drive to Texas City. When I'm in the Houston area, Demontrond is my go to dealer!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Modern dealership

By lymancox on 1/25/2018 at 2:51 PM. Helped by Sales rep was friendly and very helpful..

Courteous employees. Much of the interchange between dealer and customer is aimed at protecting the dealer and shifting liability to the customer. Example: an arbitration agreement required that favors the dealer at the expense of the customer. Many signatures required that acts to the customers disadvantage.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat Customers

By happyrepeat on 12/29/2017 at 9:42 PM.

Always a pleasant experience with DeMontrond. We have bought trucks, motor home and cars from DeMontrond. You other dealerships need to take notes. Keep up the good work guys!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Surprisingly smooth - nothing like other car purchases I've made in past

By JennSTX on 12/23/2017 at 5:24 PM. Helped by Ramon in Finance.

Absolutely not the experience I thought it would be. I actually went just to get an idea of trade-in and pricing, fully expecting the lengthy back-and-forth sales process but ended up getting such a fair deal that I ended up driving off the lot with the car I wanted, the interest rate I wanted, the warranty I wanted and payment I wanted for a rate in my range totally shocked. I have went into my garage already twice just to stare at the car and blink feeling so blessed. After shopping around and doing my homework I'm just so amazed at how easy and fair everything was. Jamie Bateast is really a total dream to work with; she's honest, she knows her stuff and on the things she didn't know she quickly got me the answer. I highly recommend her! Same with Ramon in Finance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase

By caseydevries on 12/7/2017 at 5:43 PM.

Jamie was very professional and courteous . Adrienne was also very nice and a pleasure to make a deal with . Sheri , even though she was not the salesperson, finished the transaction and orientation on both vehicles during and after the purchase so a special thanks to her .

I would recommend this dealer.

Overall Rating

4.8  

5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Car Purchase Experience

By tikiburks on 12/7/2017 at 5:35 PM. Helped by Ramone Guttierez.

Was attracted to the warranty conditions. Personnel there were all warm & welcoming. They allowed me to browse around making me feel at home. Jamie assisted me in making my selection & sales, then Sheri patiently finished the transaction in Jamie's absence when I returned to complete the purchase. I never felt pressure from anyone there which was important to me. I also respected the fact that they displayed great teamwork in that they worked together to provide me, the customer, with great satisfaction. Ramone was also very polite, friendly & amusing when he finished the final transaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By dwnintx on 12/7/2017 at 5:29 PM.

Great people and dealership been buying cars here for many years love these people and would recommend them to anyone, thank you Demontrond very helpful and courteous family of people

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Demontrond excellence

By 357magjohn on 12/6/2017 at 5:24 PM.

Very friendly staff. Highly knowledgeable, informative and willing to help. Did their very best to accomodate us even though it was time for the Holidays, Thanksgiving Eve. They stayed late and got the deal done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service! Great Experience!

By Syandra on 12/1/2017 at 5:35 PM.

After having visited another dealership which exemplified all of the reasons many of us hate the process of buying a new car, my experience at Demondtron Hyundai in Texas City was a very welcome and pleasant surprise. The sales person, Sheri, answered ALL of my questions in a straightforward way, and was very pleasant and helpful without being "smarmy," and didn't try to high pressure me. After all papers were signed and the car was mine, instead of saying "Thank you" and sending me on my way, Sheri spent at least another 30 or 40 minutes sitting in my car with me explaining, familiarizing, and showing me how to access and use all of the "bells and whistles" in my new car. I love my new car, I love the deal I got, and I even have pleasant memories of the buying process -- a win-win-win! Thank you, Sheri, thank you, Demondtron!.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

satisfied customer

By robert_4462 on 12/1/2017 at 5:18 PM.

Absolutely satisfied with Jamie Bateast sales skills. She's friendly, attentive, and listened to my needs without unnecessary debates. Thanks again Jamie. Be ready for referrals!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I had excellent attention by Sheri.

By Jane3505 on 11/25/2017 at 9:49 PM.

Sheri made me feel invited and at home at the dealership. Her first concern was about what my needs were. I enjoyed her friendliness, great person to deal with. After my first visit at Demondtron I never continued my search, I knew this is where I wanted to get a car and I did.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Elantra Gt

By ngoctrai07 on 11/25/2017 at 5:20 PM.

Satisfied. No complaints. I would reference my friends to this dealership. Dylan is a wonderful sale person I’ve had. He’s a great staff you can asked for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By lexicork on 11/22/2017 at 5:24 PM.

Sheri was great and very friendly! No one was pushy; they were very straightforward with pricing and understanding with any questions I had. By far the best customer service I’ve had at a Hyundai dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Hyundai Tucson

By buckindc on 11/22/2017 at 5:20 PM.

We recently purchased a 2017 Tucson at DeMontrond Hyundai and were exceptionally satisfied with the price, as well as courtesy and helpfulness of the staff. We have recommended the dealership to friends,

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

SalesPerson Dillon H

By jeromestanley062 on 11/22/2017 at 5:19 PM.

GOOD SALES PERSON Dillon Hoang Good Knowledge Great Timing Set Up Apps Car Detailed Great Explained All Details Of Car Car Ready For Pickup At Time Promised

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By kristsheppard68 on 11/22/2017 at 5:17 PM.

Sheri did a wonderful job. She was very helpful and knowledgeable about the cars. The entire team help my decision easy. Will recommend to friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase and Financing

By pdwoods1980 on 11/16/2017 at 5:28 PM. Helped by Ramon in Finance.

I appreciate that Dylan checked back with me after my first visit and never was pushy and appreciated Ramon's explaining to me financial issues in great detail.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Sales & Service

By rowens1914 on 11/11/2017 at 5:28 PM.

Exceeded my Expectations. My first Hyundai purchase from this Dealership. My 3rd Hyundai Purchase.This was a Very Enjoyable Experience Helpful & Professional. Straightforward . Highly Recommend this Dealership..from this Experience. Roosevelt Owens II

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By rsim578230 on 11/9/2017 at 5:46 PM.

We had lost a car to Hurricane Harvey. We made serious attempts to purchase a new car at other dealerships but had been unable to complete the transactions. We made an initial contact with our sales person Sheri and were impressed by her. We initially had to reschedule our visit but on the day we were able to make it we were very impressed. Sheri had the vehicle that we were pursuing sitting right outside the show room. She allowed us to take a test drive that gave us a chance to confirm that this was the car we desired. We then went back inside to nail down a price. The price that had been quoted on the phone was the price that we paid. We enjoyed the experience and love the car.

I would recommend this dealer.