Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick & efficiency

By Ballard82 on 9/16/2018 at 11:53 PM.

Great place of business from customer to founding out the exact problem of your vehicle and fixing it at a manageable time with a guarantee to back there work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No writing

By browncurtis on 9/15/2018 at 3:10 PM.

Get rid of writing. I will not partipate in any survey that requires oration. I do not know who entered my vehicle for recall because I was not introduced. Do not contact me again if I have to prepare an English assignment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly advisor quick turnaround

By donald5 on 9/8/2018 at 10:13 PM.

Service Advisor was nice, turned Jeep around fast for service and fixing window tint. We were pleased with the visit Thanks a bunch for your time

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best this far!

By Savvyma on 9/7/2018 at 3:00 AM.

I had no choice but to give this place a rating of excellence! It was from the moment we walked through the door that we were embraced with the best hospitality i have seen this far in my life. I also like that you won't pressured while looking for the vehicle you desired. I would say to anyone who want a great experience car shopping to try this place and you won't be disappointed. Thank You team for my experience!!!

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
3   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Very good service in a timely manner.

By Jeanette on 9/6/2018 at 10:30 PM.

Love dealing with the people at Deacon Jones. They are friendly and courteous for the most part. I would recommen them to anyone e looking for a car or truck..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick Friendly Service

By rolfgrand on 9/6/2018 at 4:14 PM. Helped by Didn't catch their names I'm afraid but they were all friendly, helpful, competent..

I had to take my Ram Truck in for a recall fix to the ignition module. I drove to the service garage entrance where the door opened automatically, drove in, gave the service manager the keys, went to the customer lounge for about 45 minutes and then it was ready in the time they said it would be. Couldn't be simpler than that. The lounge is nothing fancy but it's comfortable, got a TV area, snacks, drinks, and a separate place to read. I'll be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job

By Kahti42099 on 9/5/2018 at 12:36 AM.

Good service great people. Felt like family. Whom ever looking for a vehicle should give Deacon Jones a call. My experience was relaxing and no pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Phillip was great, along with all the people at Deacon Jones

By denise on 9/4/2018 at 5:26 PM. Helped by John smith and Cody thompson - Super great!.

I have purchased several vehicles from Phillip Jones, he is honest and works hard for you. John Smith and Cody Thompson were very personable and knowledgeable. I love my new car Below would not let me select Cadellac

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Real nice waiting room and friendly customer service reps

By twandahawkins on 9/1/2018 at 8:08 PM.

I drive from Goldsboro, nc because their customer service is the worst. I will be coming here from now on. It is worth the drive

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service

By TIFFANY04US on 9/1/2018 at 8:06 PM.

Work done to my satisfaction. I have had this car since 2011. Best choice ever made. I will continue to support them. Job well done!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new car

By Evans2015 on 9/1/2018 at 1:44 AM.

Dustin was great he explained everything in detail and in a way I could understand it the Apple iplay which I have never used and helped sync my phone also

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got car fixed on first try

By lstrider51 on 8/30/2018 at 7:00 PM.

The people there was very knowledgeable of unit and was able to repair on first attempt would recommend this service center to all my friend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hard work pays off

By Blessed on 8/29/2018 at 6:08 PM.

Arrived to Deacon Jones last year and was unable to receive a car was informed to work on my credit...so I did! Back again in less than six months...will be rolling off lot with a 2019....Jeep Cherokee

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Great place to buy a car

By vrnonprice44 on 8/28/2018 at 7:07 PM.

Bought a Jeep Compass got a great deal only having one problem. The tires on the Jeep are so loud that I have to turn up the radio to hear it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The sales staff worked very hard to get a satisfactory deal.

By Glenn on 8/28/2018 at 12:26 AM.

I have bought several RAMs from Deacon Jones and NEVER had any problem that was not cared for by this dealer. Service and maintenance of my RAMs has been SUPER.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My first Jeep

By Jeep Happy on 8/27/2018 at 6:43 PM.

Phillip Jones is a very experienced and knowledgeable salesman! He was very courteous and attentive to what I wanted in a vehicle. Phillip helped me get the perfect Jeep! Showing me how to operate all the Jeep features making sure I understood everything. My overall experience with Deacon Jones Chrysler Dodge Jeep was superlative!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a 2018 Chrysler Pacifica

By VanguyRJ on 8/27/2018 at 5:59 PM.

Philip Jones is a man of his word. When he tells you that he can help he will. Enjoy doing business with Deacon Jones Chrysler

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hassle free buying experience

By Epp on 8/27/2018 at 4:41 PM.

Purchased a Ram 1500 in February. Sales experience was excellent. Time was not wasted once I selected my vehicle. I recommend going to see Ruth if you're looking for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great, Glen was a big help. He did everything.

By cneville on 8/27/2018 at 12:45 PM.

Called Glen and he went to work. He did it all. Will be calling Glen next time we buy a fleet of trucks. Glen was very friendly and professional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great first experience

By Mindy on 8/27/2018 at 1:18 AM. Helped by Bruce, Calif.

The customer service and professionalism from start to finish was impeccable. I can see myself as a repeat customer! Dustin, Bruce, and Calif took excellent care of me during my first new car purchase:)

I would recommend this dealer.