Dealer Reviews

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Overall Rating

2.3  

1   Customer Service
2   Friendliness
1   Overall Experience
5   Price

Promises not kept

By mikendeb1 on 6/12/2014 at 9:13 PM. Helped by Ronail Coleman and Kevin Creech.

My wife and I were looking for a used vehicle she could use as a rural mail delivery vehicle. We found a Honda Element on-line in our rice range. We called the dealer before driving the hour and twenty minuets to get there. They said the vehicle was still there. We drove up looked at the vehicle, drove the vehicle liked the vehicle. There was an issue with my wife driving it in the middle to deliver mail. We needed a mechanic to remove a plastic part which there were no service personal on site at this time. We told them that we would be back in the morning to check it out and purchase if all checked out. Drove the hour and twenty minuets back this morning only to be told that the vehicle was sold to an individual in Kansas. Talk about low down dirty! This had nothing to do with our salesman and everything to do with Kevin Creech. I will advise everyone I know to never do business at Deacon Jone Kia of Goldsboro. Will write my review on every website I can find to review dealerships. No way to conduct a business!

I would not recommend this dealer.