Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very satisfied customer

By mark.rawcut on 12/7/2017 at 5:46 PM. Helped by homer best salesman ever.

Everyone working at dean patersons very helpful and willing to help i need any manner to get you the vehicle you want. Its very important to this dealership that you leave with the vehicle you want at a price you can afford. No high pressure sales tactics that everyone hates

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Pleased by Salesman

By jkpolk88 on 10/6/2017 at 4:36 PM. Helped by Joe Smith.

A salesperson who made my wife and me feel comfortable to buy was the reason we agreed to the purchase our beautiful Huundai Sonata Hybrid.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT

By tom.annbush on 9/3/2017 at 4:16 PM. Helped by BRIAN ,JASON.

THEY ARE THE BEST!!! ALWAYS SO FRIENDLY AND SO MUCH FUN!! NEVER THOUGHT I WOULD ENJOY GOING TO A DEALERSHIP AND HAVE A GOOD TIME!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales staff

By lang15857 on 8/31/2017 at 4:44 PM. Helped by Jason Squires.

Very happy with sales & financing staff. This is our families 2nd vehicle from this dealership, and the 3rd involving the current sales manager. (Jason Squires) Upfront pricing, no pressure sales department. Zero buyers stress. Exactly how car shopping should be.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

New Santa Fe

By jacki3751 on 8/7/2017 at 4:15 PM. Helped by Derek Parks, Joe Smith.

I was looking to trade my 2nd Sonata on an AWD vehicle. The salesperson and I were able to come to a financial solution in a courteous and professional manner. I love my new Santa Fe!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Completly Satisfied

By sipes0 on 7/21/2017 at 4:25 PM. Helped by Ron.

Everyone at the Dealership was courteous and professional. They were very helpful. The Service Department is excellent and one of the reasons I keep returning when I am ready to replace the car.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Brand new car

By dhc133 on 7/12/2017 at 4:47 PM. Helped by Kevin scheffer.

Kevin has been helping us for sometime. Would highly recommend buying your next new car there. Kevin made this whole experience a piece of cake.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

New Car Purchase

By pritchey0 on 7/10/2017 at 4:18 PM. Helped by Tony.

Tony really was a friendly person to deal with. I would give my friends his name. This is our second new Hyundai that we have purchased at Dean Patterson's. We are very satisfied with all our service at Patterson's.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant Experience

By ewnjzolnak on 7/7/2017 at 4:30 PM. Helped by Joe Smith.

We deeply enjoyed our sales experience at Dean Patterson Hyundai. Joe Smith our sales consultant was very professional and personable not pushy and over the top. We will likely return to Dean Patterson for our next vehicle.

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
4   Friendliness
3   Overall Experience
4   Price
3   Quality of Work

Out 3 weeks of SiriusXM radio

By pvtbeardsley55 on 6/25/2017 at 4:18 PM. Helped by Chris Simpson.

I think I payed a fair price for the vehicle, but it took a little while to see the loan officer. I was also never informed that I had a 3-month SiriusXM trial subscription until I received a letter in the mail from SiriusXM radio approximately 24 days later. The salesman at the dealership never told me that a 3-month trial subscription was available to me and never addressed setting up my XM radio account.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Ignored

By jmarie9992000 on 6/12/2017 at 4:16 PM. Helped by Joe Smith.

Was ignored when we first entered dealership. But Joe came to our rescue and sold us a car after a great test drive on a road very similar to where we live

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car purchase

By teena33 on 6/11/2017 at 4:22 PM. Helped by Chris Simpson.

I have bought every new car I ever owned from Dean Patterson since They first started selling Mazdas in the early 80's. Ask for Chris Simpson! He's the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a vehicle

By dsny805 on 6/10/2017 at 4:46 PM. Helped by Brian, Marion and Jason.

Easiest car buying experience ever. Everyone from Brian our salesman through the finance department was great. We don't have a negative thing to report.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

recent purchase

By mccombie0 on 6/10/2017 at 4:17 PM. Helped by Ron McCombie.

I recently purchased a 2017 hyundai santa fe and was extremely pleased at the service and attention we received while at Dean Patterson. We live an hour away, so it was important to us to not have to make more trips than necessary. Everything was taken care of in one trip, and in a timely manner. Thank you

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Finding better options

By michael7baney on 6/1/2017 at 4:31 PM.

The sales person was given the task of lowering our payment and give us a dependable car. I never thought of a new car with 5 year total warranty,but that is what worked the best for us and the price was close to the old one but the warranty naked sense.The color selection was limited.The sales person asked what color I did not like, and I told him blue. He searched and found a silver one somehow,maybe out of the salesman magic hat,but the deal went through.I believe this was our 4th purchase at this dealer because it always seems to work out. Thanks Dean Patterson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loyal Hyundai owner

By mbreth506 on 5/25/2017 at 4:53 PM. Helped by Jim Sherry.

Our experience was a pleasant one. We were not looking forward to car shopping as it was not so good in the past. This time was different. Our salesman, Jim, was very accommodating to our needs and did not pressure us. It's our 2nd Hyundai and we love it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Sonata

By acecchine on 4/21/2017 at 4:28 PM. Helped by Tony.

Have bought a number of car from this salesman, car was cleaned at pick up, salesman went over a lot of the items and tech on sonata limited

I would recommend this dealer.

Overall Rating

3.2  

3   Customer Service
3   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

STAIN

By jimnles88 on 4/20/2017 at 4:50 PM.

very upset I bought a new car with a stain on the drivers seat and it was not removed like I was told it would be

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By gartland_terry01 on 4/18/2017 at 4:20 PM.

Helpful, understanding, not pushy, and knowledgeable. They helped me get the vehicle that met my needs, as well as my price. Dealership was clean and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Santa fe

By collgoob77 on 4/5/2017 at 4:27 PM. Helped by Brian.

Pattersons is always friendly and awesome! Bought many cars there! Will continue to buy cars from Pattersons! Very friendly and accomadating. The staff is always willing to work with you

I would recommend this dealer.