Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.5  
Friendliness
4.3  
Overall Experience
4.3  
Price
4.3  
Quality of Work
4.4  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Selecting a vehicle to meet my needs!

By dancing girl on 11/11/2017 at 11:46 PM.

With Mark's help I was able to obtain the vehicle I was looking for. I have been driving an Equinox and was interested in purchasing a 2018 Equinox. Mark called me when a vehicle arrived meeting a color which he thought I would like and a package I was interested in. He was very patient with me and was so helpful in making my visit as pleasurable as possible. I would not hesitate to recommend Mark and Del Chevrolet to my family and friends. More than pleased with the service I received. Everyone was so friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great overall experience!

By keystonejoe on 11/4/2017 at 6:09 PM. Helped by John Jr..

Mark Hutchinson was great to deal with! He answered all of my questions and really took care of me. I appreciate all of the hard work he did. I am very pleased with my vehicle and will return to him for all of my future needs. Joe Manazza Jr.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Del Chevy... People Who Really Care

By Jodi B Citron on 10/29/2017 at 6:48 PM. Helped by Heather.

After a not very good experience at another Chevrolet dealership and a lukewarm experience at a different one, I called Del. Yes, they may have been the third one I tried, but they will be the first one from now on!! I've never had anyone work so hard to help me before. Mark Hutchison, my salesman, and Heather in finance, are exceptional people and care so much. To be honest, they made the almost impossible possible. I was able to get a beautiful Chevy Trax, which is what I wanted and at a good price. The most important thing is that it's a beautiful vehicle, a decent price and they both made me feel so valued and cared about... something the other dealerships didn't. Del Chevrolet made me feel special!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Pleasant experience

By Atp2007 on 10/19/2017 at 1:34 PM. Helped by Audrey at front desk.

We were referred to Del by the Costco Auto Buyer Program because we were interested in leasing a new Equinox. They responded quickly to determine what we were wanted in a vehicle and withon an hour had us connected to a salesman who spent quite a bit of time explaining the 2018 models and changes. A visit to the showroom was quickly scheduled with a model ready for us to drive which demonstrated all the option we wanted and more. Prior to the visit we even received a short personalized video welcoming us to the dealership and showing us the one we would trst drive Everyone at this very well organized dealership was pleasant, friendly and always helpful. Never did we feel a bit of the infamous pushiness which mars so many buying experiences . Once we chose the exact options we wanted our salesman worked hard to find us the exact color Equinox we wanted with almost identical options and arranged for it to be transferred from another dealership. Paperwork was completed almost painlessly and we were helped to set up our trial Onstar before we left as well as going over whatever questions we had. For this amount of smoothness and atmosphere management is doing something right. Great job by Del. Look forward to returning for my first oil change.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Patrick Farley on 10/14/2017 at 1:46 PM.

I have had mixed buying experiences in the past. I decided to start the purchase process at Del Chevrolet because I Love their Service Department. The whole experience was great. Mark Hutchinson was friendly, professional, informative with great communication. He made the whole process a pleasure with no stress. When we buy our next car we will only be calling Mark and I certainly would send any of my friends and family to him as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I have not had anything but exceptional service from del.

By HalfPint on 10/6/2017 at 9:27 PM.

Everyone there is so friendly and so quick to help you with whatever it is you need. They are experts, but yet are still gentlemen before salesman. Most places it can feel a little uncomfortable when making such a decision but I've always felt completely comfortable and never pushed into making a decision I'm not ready to make or I'm not comfortable to make. They are kind, they are knowledgeable and they are professional. Mark Hutchinson is the most trustworthy salesman I've ever encountered and the team that stands with him is a respectable one. I would recommend this dealership to anyone looking to buy a new or used car and build a long-lasting relationship with a company. They've never "steered" me wrong.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First lease

By Old lady on 10/4/2017 at 10:33 PM.

I was concerned about leasing. Mark patiently answered all my questions. Mark made the lease process easy. I would recommend Del to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful car buying experience

By Big Red Machine on 10/4/2017 at 4:16 AM.

I ordered a new 2018 Silverado thru Mark Hutchinson. He kept me informed every step of the way: when the truck was being assembled, when it was shipped, and when it came in. The whole process was hassle free. And the truck is terrific. I certainly would recommend Del Chevrolet to my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy from start to finish

By Cruze Hatchback on 9/27/2017 at 3:45 PM.

Repeat buyer - clean friendly dealer that is easy to deal with and quick and efficient. Form the moment I walked in the door to out the door with a new purchase there was no pressure - just totally friendly employees.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Completly satisified

By cruze 2017 on 9/27/2017 at 11:52 AM. Helped by John Del Pai King.

Purchased a new 2017 Cruze LS for my daughter. Received top notch customer service from our sales person Mark Hutchinson along with the whole Del Chevy team. I knew the type of car I wanted and the issue was only going to be if my daughter was going to like the car and if I was able to get a reasonable price for my trade in which was a 2011 Chevy Malibu, My daughter was pressed for time so, Mark allowed me to take the car home so she could do a test drive at home instead of having to come to the dealership. What I also liked about Mark is that I believe he knew what I wanted and that he never tried to over-sell the car. As for the trade in I briefly met and spoke with the used car manager, (John Del). He quickly gave me a fair price for the trade in. My daughter has only had the car for one day, so I cant give a review of the car at this time but I can say that the Sales process at DELfor our purchase was a A+. As a final note, not less then 24 hours after purchasing the car, sap droplets from a tree fell on the car. I attempted to clean with hot water , but I was unsuccessful, Service was closed and Mark was still available. He had me drive the car back to DEL at 7:30 p.m. and the Detail Department (Pai King) removed all of the sap. Very grateful.

I would recommend this dealer.

Overall Rating

1.0  

1   Friendliness
1   Overall Experience
1   Price

No means no

By sal on 9/5/2017 at 9:24 PM. Helped by Jack Del, James Jenkins.

From the first step over the threshold, I did not feel as if anyone was interested in me being there and it continued through the session with the sales person. Multiple times, I said I was looking and I had no intention of buying that day. Yes - I repeated that to many people and yet, I was still escorted to the owners office before I left to see what it would take to get me to buy a car on the spot. I felt this was disrespectful of the multiple times, to multiple people, that I said I would not be buying right away. Sometimes no means no and it should be respected.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer focused

By LindaCar on 7/24/2017 at 3:55 PM.

Del Chevrolet was very customer-oriented, respected my time, and provided a no-nonsense approach to buying a car. All of my questions, even after the purchase, were answered quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and helpful sales staff.

By AW on 5/29/2017 at 6:03 PM.

We had a wonderful experience at Del Chevy. Even though it was busy Mark H. Made sure we were taken care of and had all our questions answered. Everyone who helped us was friendly and I would recommend this dealership to everyone. There selection of cars was perfect and they had just what we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome car. Great customer service.

By Tms6190 on 5/10/2017 at 5:46 AM.

I went here to Del Chevy looking for a convertible. I am not the most patient person but am extremely picky with what I want. They help me find a car that was exactly what I wanted located in another state and made sure I got it when I want it. I didn't have to have my car built. Now I get to drive my brand new 2017 Camaro Convetible. So thank you to Jim and everyone else there that helped me out. Would buy another car from them.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Pleasant experience

By 420hptom on 4/26/2017 at 1:36 PM.

The salesman was easy to deal with, he was courtesy, helpful and new the product. My wife and I were very comfortable in dealing with him. All in all it was a low pressure environment. For years I've been dealing with the service department and felt comfortable with them. Its been a positive experience overall.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst experience ever!

By Ashamed on 1/6/2017 at 5:26 PM. Helped by Bobby Goldstein, John Del.

Had the worst possible experience with this dealer! I was helping friends from Germany who had bought a used car at this place 6 months ago. At the time of sale they were told the car was accident free, did not see or hear about a Carfax report (who in fact did not show a history of accidents) but then had to find out later from two other garages that the car had indeed been in an accident (which Del somehow missed in their own garage). They were told they would buy the car back in 6 months and that the depreciation value is usually around 10% - however, then they were offered very little and were told that they were doing them a favor, that they are there to make a profit and did not have to offer fair pricing. They knew my friends had to sell the car within the next few weeks and kept stalling them, telling them stories about how long the process takes to have a check signed. When questioned about their business practices they were right out rude - from the sales rep to the top management. So glad they were able to get great and friendly service that was transparent and fair at another car dealership (and a check that same day)!

I would not recommend this dealer.

Overall Rating

1.8  

2   Customer Service
2   Friendliness
2   Overall Experience
2   Price
1   Quality of Work

No service after the sale.

By Not Happy Ray on 11/12/2016 at 3:50 PM. Helped by Mark Degnan, John Del.

Never again would I shop here, nor recommend this place. Bought a 18,000, 2011 Silverado two weeks ago. Before the sale was done, and during the process, it was all cordial. "Want some water? How about some pizza"? Looking at the truck while the paperwork was being processed, and noticed there was no spare tire under it. Advised the sales guy, Mark Degnan, and he said he would have one put on, while we waited. Asked to have a scratch on the cab touched up, he said no problem. Brought the truck home, and a day later, noticed the spare tire that they put on. It was an off road style tire, two sizes bigger than what's supposed to be on it, and the rust coated wheel looked like it's been sitting in a junkyard for 10 years. Sent an email, got no response. Called them, no return call. Called again, and was told by Mark that the truck was discounted, and he's just a sales guy. I then talked to John Del, who said the same thing about the discount. Sent another email with pictures. No response, no call back. Not my idea of service after the sale. And the scratch was never touched up either.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

See Audrey if you want a car

By Harley 1 on 8/14/2016 at 12:12 AM. Helped by Audrey.

Audrey at Del Chevy made our car buying experience so smooth and easy. She's great at problem solving, listening and really catering to your needs. Great car and great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great deal, great service! Friendly and helpful!

By ChevyLover2016 on 7/1/2016 at 1:39 PM. Helped by Audrey Larsen, Jack DelVecchio.

My experience with Del Chevrolet was a pleasure. From Audry going the extra mile to help with financing to the Sales and Finance department, everything went smoothly and effortlessly. This dealership is quite a ways from where I live in NJ, but I will definitely go there for my next vehicle. As I said, it was a pure pleasure to deal with such a professional and friendly dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good vibes

By Chas660 on 6/3/2016 at 1:55 AM. Helped by Audrey.

Audrey was awesome and made it an easy process. Would recommend her to anybody. Was nice not to get a run around. She did all the work so when we came in it was done just had to pic the car sign and was good to go.

I would recommend this dealer.