Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brett M is the best - he should work at Mercedes

By jc on 8/22/2019 at 7:28 PM. Helped by Brett Murphy.

Every time I bring my truck in, I have Brett Murphy work on it. He knows lots about the Toyota’s and always fixes my truck. He even put a paper thing down so my Weathertech mats don’t get dirty. He said I needed my tires rotated and I trust him. Even though they rotate each time I drive he said I should do it so I said ok. The Toyota service and Brett are way better than mercedes in West chester. I have a Mercedes I take there and they are the worst. Always lie and take forever and charge a fortune. I need Brett to go work there!

I would recommend this dealer.

Overall Rating

3.4  

5   Customer Service
5   Friendliness
3   Overall Experience
3   Price
1   Quality of Work

Great sales staff

By MITCHMAN91 on 8/22/2019 at 7:19 PM. Helped by Rather not say..

This is not a direct shot at any employee, by any means. I do understand "As Is" condition, is "As Is" when I looked at and bought the car. I have nothing negative to say about the staff/experience, just whoever is inspecting the used cars, needs to look closer. The night after purchasing the car, I noticed a cracked taillight on my drivers side. Got a phone call today and was told "we sell as is" which I understand, but really didnt appreciate being pushed right off. Again, not mentioning names, as I am not like that, but make sure you look the used stuff over with a fine tooth comb. I made the mistake and will not return.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Experience

By BEVANS10 on 8/22/2019 at 6:51 PM. Helped by Dominic Saia.

I want to thank the staff at Del Toyota for all they did to assist my wife and me in the purchase of our 2019 Rav 4. Special thanks to Dominic Saia, Connor Christman, Brian Sweet and Ken for working through the purchase process after offering a fair purchase price. We have purchased a number of vehicles at Del and each time has been a pleasant experience. Thank you and God bless all of you. Bob Evans

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trade in

By NIECETHOMPSON on 8/21/2019 at 7:39 PM.

Don is great as always! I had my daughter with me and all of the staff we very considerate of her. I will always buy with Toyota.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Transparent and Honest

By Maslin on 8/21/2019 at 6:57 PM.

Nick is a great guy. He was able to support my dealership visit without a scheduled appointment. The certified pre owned car I wanted to see was located by him quickly and was presented to me spotless. All of my vehicle questions were answered during the car inspection. Car price discussion was transparent and detailed without any hidden costs. While Nick and I were unable to reach the price I wanted to pay, I would take my business back to Nick the next time I’m in the market for a new or pre owned vehicle. Great experience at Del Toyota in PA.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless

By Flip on 8/21/2019 at 6:08 PM. Helped by Erin Bauer.

Have two other Toyota purchases in recent memory in two different areas. Neither was as seamless, easy and pleasant as this purchase. Everyone I dealt with could not have been nicer and more helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By JEFFERYSVCH62 on 8/21/2019 at 5:55 PM.

Had great experience overall, good service, salesman Abe was courteous, professional, and the General manager Mr Jimmy Lopez was exceptional ,Would recommend this dealership highly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leasing a car

By Brandy2 on 8/21/2019 at 5:02 PM.

This dealership offered competitive rate for leasing a car, and the process was good and efficient. That’s how I closed the deal with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sold!

By MECAT13 on 8/21/2019 at 4:09 PM.

I came in looking for a used car and went home with a brand new 2019, Limited, Platnum HIghlander. It is beautiful. Thank you Kim!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Joewaring100 on 8/21/2019 at 1:29 AM.

Salesmen Derek was great to deal with, even liked the finance guy from vietnam. Would definitely do business with these guys again. I hate salespeople but these guys were a pleasure to deal with.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Renewed faith in the car buying experience

By BeastMobile on 8/20/2019 at 7:47 PM.

Buying a car is something that my wife and I have grown to dread over the years. Del Toyota changed our minds! They have the most wonderful staff we have ever encountered at a car dealership. We left with exactly the vehicle we wanted, at a fair price, and feeling satisfied that we were not taken advantage of; something that is never the case at car dealerships in our experience. I can’t say exactly when will buy another new car, but when we do, Del is going to be the first place we look. The people at Del Toyota restored our faith in humanity.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Eliezer on 8/20/2019 at 7:13 PM.

Great service, great knowledge of the vehicles in stock, super friendly and always helping the clients needs. We drive from Lancaster PA not just to buy our cars but also for the service. Thank you Del for everything. Eli.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best vehicle buying experiance i have ever had!!

By BIGMATT45 on 8/20/2019 at 5:48 PM.

I recently leased a vehicle from ben gomez at deltoyota. I live 2 hours away and was able to do it all over email so i only spent about 15 minutes in the dealership. Ben gomez helped me with my truck and had everything ready when i arrived. I just had to sign the documents and ben showed me around my new truck. This was my 6th vehicle i have ever purchased and BY FAR the best dealership experiance i have ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Warm service and best price

By Johnsonjolly on 8/20/2019 at 5:44 PM.

This is the second RAV4 I bought through Grady. He really is a nice and amazing guy. Smart, frank, no-tricky and does his very best to service every customer. In the near future I will buy car through him again. Angel is also very nice! Zhongxiong

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Very helpful.

By yondaime77 on 8/5/2019 at 11:20 PM.

Grady was extremely helpful, very forthcoming and honest. A very nice and friendly guy, the whole place was very friendly. They helped me out in a last minute pinch and came out perfect on the other end. Would definitely recommend to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding sales experience

By D4 on 8/19/2019 at 11:48 PM.

The sales process at the dealership was outstanding. From the initial quote (very fair price), procuring of the exterior color and interior requested, and customer pickup, everyone was very professional and informative. No pressure sales tactics, the price quoted initially was exactly the price that we paid, After the sale, they spent time explaining the features of the vehicle and answered any questions that we had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tacoma 2019 purchase

By EdW on 8/20/2019 at 12:48 AM.

I have purchase four new vehicles over the years from Del Toyota in Thorndale. Sales experience went real well for me and sales people were eager to show me what I was interested in and what different price ranges had to offer. Service department is excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great car buying experience

By PJMALIZIA on 8/19/2019 at 10:41 PM.

First time I have bought a late model car in 20 years. This was a great experience with out all the haggling I had thought I was in for . Thanks for making my car buying experience a wonderful stress free experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Civic Service

By GKDAVIS28 on 8/19/2019 at 6:16 PM.

The service that was provided was excellent. Quality service that was done on time and the price was right. I would recommend this dealer to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome, very pleased

By THEMCMENAMINS on 8/19/2019 at 6:07 PM.

Very pleased with abbey, he was very helpful and had a great sense of humor. Sean in finance was also very nice, explaining everything very well.

I would recommend this dealer.