Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealer

By dbsj78 on 5/15/2017 at 1:15 PM. Helped by Scott Brown.

Awesome buying experience. Everyone was nice and helpful. My salesman knew everything about the car. I will definitely be back for my next Chevy! Ask for Scott, he'll take great care of you!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

I went in to get my car inspected and to get my oil...

By Kennyjh3 on 4/8/2010 at 1:09 PM. Helped by Bill.

I went in to get my car inspected and to get my oil changed on my 09 Subaru WRX. It turned out I needed to get a whole new engine and turbo so they said they would do it and that it would be covered under my warranty. Then is when everything started to get a little crazy. I am currently 4 weeks in and still don't have my car back. They keep making excuses about why it is not done yet. Every week it is something else i.e. Subaru tech needed to go get more schooling-couldn't work on it for a week, Needed to order in a tool to put a camshaft back in-two more days. Even though they are constantly telling me it will be done on a certain day they keep pushing it back. They told me it would be done two weeks ago. Bill the service man that I have been talking to is completely inconsiderate and quite frankly he is rude. When he can't hit his own time frame he doesn't bother to call you and when you call him he gets annoyed and passive-aggressive. DO NOT TAKE YOUR CAR THERE.

I would not recommend this dealer.

Overall Rating

3.0  

1   Overall Experience
5   Price

BEWARE OF THIS DEALER. THEY ARE VERY UNDERHANDED. I went...

By ltaladay on 4/13/2009 at 11:13 PM. Helped by Scott.

BEWARE OF THIS DEALER. THEY ARE VERY UNDERHANDED. I went to Delaneys with a friend to find a reliable used car. The salesman "Scott" asked what my price range was. I gave him a number. He said there were a few cars that he could show me. He promptly showed me a used Honda and asked if I would like to test drive it. We took the car for a ride. I told him I liked the car. He asked me if I would be interested in the car if the amount was was the number I mentioned out the door. I said that I would. He kept calling different people in the dealership and asking me about financing, which I said I would arrange, but he kept asking me about what payment could I afford, and asking questions. I told him it was all about the bottom line price of the car. He told me he would sell me the car for what I wanted and I even wrote a check to hold the car. Then he sent his finance person in claiming they could get me a better rate. When they ran my name through a credit check and discovered I had very good credit, the car price raised $3000. When I became upset, they claimed that it was a misunderstanding on my part, and tried to sell me a cheaper car. (My friend heard him tell me the price!) This whole process took 4 hours! Delaneys obvious tries to take advantage of single women or anybody who they think that they can get away with it with.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I highly recommend this dealership to anyone in the...

By nancyasan2004 on 4/16/2008 at 8:47 PM. Helped by 2.

I highly recommend this dealership to anyone in the market for an automobile. My wife was recently in an auto accident, leaving us without a vehicle and a 48hr time limit to find a new one before we had to return a rental we'd received. I was courted by a local car dealership for three days, without having a shred of a doubt we would be financed for a vehicle. They had the vehicle we had decided on delivered from an hour away! Nevertheless, they deal fell through and we were vehicleless. At least I got to see the keys. We walked into Delaney's about an hour later and within 3 hours, had a brand new vehicle. The salesman we encountered was very courteous, effective and square-dealing. The finance rep was the same. Everything was handled in a timely manner and no corners were cut. We were treated with respect and understanding--something auto shoppers with "fair credit" rarely experience. It is an honor to write an review about this business and again, highly recommend them to customers.

I would recommend this dealer.