Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By tb on 10/15/2019 at 4:18 PM. Helped by Mike, Angie.

Absolutely the best car buying experience I've ever had. Mike and Angie worked with me over the phone before I finally made the 2+ hour trip. The purchase was smooth and professional and I knew what to expect when I got there! It was worth the trip!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Detail to customer needs

By Davis on 10/12/2019 at 1:43 AM. Helped by Brad.

Thought we knew what we were looking for, but Brad knew it better. Left with a much more dependable vehicle, less miles, and affordable price all done while there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used Truck Purchase

By Bill1234 on 8/30/2019 at 8:43 PM. Helped by Brad.

Purchased a used Vehicle From DEML Ford, Phone message Returned Promptly, Questions all answered with well informed answers and NEVER pressured or Badgered Ever During the Whole transaction, I would HIGHLY Recommend, I actually Live in Iver Grove Heights Mn and Drove to Waseka, over 1.5 Hours and it was worth every minute of the Drive to be treated Respectfully, and a Smooth, informed and Very honest Transaction. I had Actually Spent an Afternoon at our local Ford Dealer the weekend before attempting to purchase a Vehicle and found sales people to be uninformed of they Vehicles Specs (I was looking for a High tow Rated Vehicle) was Pressured by Sale person as well as sales manager, and was Badgered to make a purchase . Then Went to Deml Ford....It Was So Refreshing to deal with an informed, Courteous and Ethical Sales person...WORTH THE DRIVE City People.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another enjoyable visit to Deml Ford Lincoln

By gpa56028 on 8/29/2019 at 1:07 PM. Helped by Brad Deml, Angie Bohannon, Dan Schlaak, Mikayla..

It always amazes me how Brad, Dan, Angie and Mikayla can know the inventory down to the smallest detail. And the pleasure goes way beyond the vehicles. I really feel part of the Deml family whenever I have the pleasure of dealing with any of them. And the Edge! This is an excellent vehicle. It has that nice solid feeling that my dad always told me was the sign of a high quality vehicle. This may be our best Ford ever, and that is saying a lot!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Moms acct on 8/24/2019 at 11:47 PM. Helped by Brad and Mike Deml.

I recently leased Ford Escape from Deml Ford in Waseca, Mn. The service was beyond excellent. Brad explained all the new features on the vehicle and programed everything in to sync with the iPhone. I couldn't be happier with my new Escape. When you are a customer at Deml Ford, you are treated like family and you leave with a good feeling. I would highly recommend Deml Ford. Thanks Brad and Mike.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 ranger

By Truck owner 2019 on 8/19/2019 at 9:00 PM. Helped by Mark Praxl.

Thanks , buying experience was better than could be expected. Mark has offered all his knowledges on the truck I appreciate it so thank you Deml Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new 2020 Ford Explorer

By nelsonrichard525@yahoo.com on 8/9/2019 at 7:08 PM. Helped by Mike Deml.

Because they are Great Dealership. They have great group of sale people and service people.They treat you great.Mike gave me a great deal on my 2020 Explorer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prompt response to service request and good service.

By CJ on 7/19/2019 at 7:53 PM. Helped by Dan, Mitch.

Requested service appointment online and was called the next day to schedule an appointment. As soon as the job was completed we received a call informing us that we could pick up our car. Friendly service throughout the process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great, as expected

By lettuce guy on 7/11/2019 at 3:12 PM. Helped by Mark Praxel.

I have bought or leased several trucks over the years from Deml. It is my go to dealer. I have to drive a little farther, but well worth it. From purchasing to service they are always professional and informative. This time I actually watched their site until the right truck showed up. Didn't even look at other dealers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By John 772 on 7/5/2019 at 6:35 PM. Helped by Mitch and Dan.

I have always had my car serviced at Deml. I know when I leave they have checked everything out I would recommend them for service. They are very friendly and very helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding experience

By CharlieF150 on 7/5/2019 at 2:02 PM. Helped by Brad Deml.

Worked with Brad Deml. This is the second F150 I have purchased from Brad. Brad was very knowledgeable and extremely helpful...I consider him a friend, and trust his advice. I also had my previous F150 serviced by Deml and never experienced a negative issue. The team is very professional and prompt. My new F150 will also be serviced at Deml

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy stress free buying experience

By Peardc10 on 6/12/2019 at 11:58 AM. Helped by Brad-.

Everyone at Deml Ford was professional and easy to work with on my Truck purchase. I would recommend Deml Ford to anyone interested in buying a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By Lauramae on 5/25/2019 at 3:33 AM. Helped by Brad Deml.

I just purchased a new Ford Escape from Deml Ford. They have exceptional service and are very helpful. The vehicle I traded in was also purchased from Deml Ford. I would recommend them to anyone looking for a new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very polite and cares about the customers.

By HTruck on 4/8/2019 at 6:42 PM. Helped by Not sure but the gentlemen at the srvice desk..

As I previously mentioned the service was very good. The concern the service department has for all of their customers really shows. They are above and beyond any other dealership that I have dealt with in the past.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall appointment

By Dtwice on 3/28/2019 at 4:44 PM. Helped by Can’t remember. Sorry.

They were great. I had messed up the date we were suppose to bring the truck in by two days, earlier than the appointment and instead of having us come back they squeezed the truck in for the repair! Nice staff.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Decision to Buy 2019 Edge From Deml Ford was Easy.

By baileygirl09 on 3/26/2019 at 8:00 PM. Helped by Brad and Angela.

The decision to purchase a 2019 Ford Edge from Deml Ford in Waseca was a positive experience because Brad made it that way. There was no pressure because we were comparing to other dealerships. Brad spent more than enough time with my wife and I to make sure we had all the information needed to make a intelligent decision. We felt very comfortable through the entire process and would highly recommend anyone considering a purchase or lease of a vehicle to give Deml Ford a try.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2019 Ford Van from Deml Ford in Wasca

By ChrisNels on 2/25/2019 at 11:34 PM. Helped by Brad, Angela.

We just purchased a 2019 Ford Van from Deml Ford in Waseca and they couldn't have been more helpful. Brad in sales and Angela in Finance were suburb in getting the ball rolling and being super efficient in all the paperwork. Brad lined up several dealer rebates for us which will be very helpful. I would highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Servicing my F-350

By Firemen12 on 2/19/2019 at 4:19 PM. Helped by Dan & Mitch.

Deml Ford Waseca has been nothing but the best of the best when it comes to Sales & Service. The service staff have always been great to work with and they do what they say their going to do and are on time. Highly recommend Deml Ford in Waseca, MN

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Tbird on 12/17/2018 at 1:55 AM. Helped by Brad Deml. And Michael Kahnke.

Waseca is a small town. We are lucky to have a quality dealership without leaving town. the Demls are a benefit to Waseca. We have bought several new cars from Demls and have always been satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always great service!!!!

By Ford guy on 12/4/2018 at 2:12 AM. Helped by Mark, Mike, Angie, Dan, Mitch.

Thanks to Mark, Mike, and Angie for making the purchase experience great as always!!!! Then the service after the sale is just as great thanks to Dan and Mitch!!!!!

I would recommend this dealer.