Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.5  
Quality of Work
4.7  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Normal Service for our Buick

By Richard McElderry on 11/20/2017 at 4:05 PM. Helped by Becky Garcia.

We have a 2015 Buick and feel that only an authorized Buick Dealer can know "How & What" it needs to make sure that the vehicle stays safe for my family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

scheduled maintinance

By Jeff & Donna Hastey on 11/14/2017 at 8:38 PM.

very helpful and made me feel confident about getting the exact service I needed. I wish all my sales experiences were as great as this one was.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service

By Karen77 on 11/8/2017 at 4:17 PM. Helped by Beth.

Always a friendly and knowledgeable crew. Always willing to give that extra effort to make sure the customer is happy and satisfied. Competitive pricing also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GMC Yukon

By Jimbo0049 on 11/8/2017 at 7:01 PM. Helped by Garret West and entire service department.

Was notified by On Star that my vehicle was due service. Desert Sun Motors service department also notified me by both email and phone and set up an appointment. Arrived a little ahead of appointment time and was greeted by service advisors who explained the services that would be preformed and that they would notify me when my vehicle was ready/service completed. They explained what services had been preformed.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Service

By Kathygo1 on 11/6/2017 at 5:22 PM.

I have my 2011 Chevy Pickup Truck serviced here regularly and have never had a problem with the Service Department. They are always prompt, courteous and take care of my needs. Yes, Desert Sun is very good to do business with!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Silverado

By Deacon Jim on 11/3/2017 at 6:15 PM.

Friendly, knowledgeable staff. Cost and timing were as quoted. The waiting area was clean and comfortable. Nothing bad to say. I was extremely satisfied with my experience.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

overall excelent

By Dr.TCarey on 11/1/2017 at 7:50 PM.

I arrived early and my 2013 La Cross was gotten in early so I was able to leave early. Service is always timely and the service folks are always helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people, Great service.

By slinger53 on 10/31/2017 at 9:43 PM.

My wife takes our 2011 F150 which we bought at Desert Sun in for service. She always comes home happy. Service is always quick and professional. Thank you all for taking such good care of our truck and my family.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great Experience!

By Reynolds2010 on 10/30/2017 at 3:15 AM. Helped by Ryan.

All the great reviews for Desert Sun Motors are spot on! Not only are the sales and services staff both friendly and professional, but they back a company with a solid reputation for customer support. We originally met Ryan (AKA “Big Country”) while window shopping for a pre-owned SUV around town. Although we found a 2014 Jeep Cherokee that had piqued our interest, we decided not to buy and Ryan was more than supportive the entire time. Fast-forward a month later after we foolishly purchased a lemon vehicle from a dirt lot dealer, Ryan showed us nothing but empathy and helped us trade-in that nightmare towards a Cherokee almost identical to the one we found originally. We just took our new purchase on its first road trip and could not be happier! Thank you again for helping us recover from the dumbest financial decision of our lives. We will definitely be back for our next vehicle purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Desert Sun Experience

By Impala2017 on 10/29/2017 at 8:25 PM. Helped by Ryan Taylor was our salesman from start to finish..

My husband and I just bought our 4th car from Desert Sun after thinking going to another dealer would be better we ended back at Desert Sun. When we got there salesman Ryan Taylor greeted us and was very polite and not pushy. We told him what we wanted for our 2011 Malibu and that is what they gave us. Everything went very smooth from start to finish. We are really enjoying our new Impala and appreciate how Ryan presented himself to us. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Saleman and everyone involved with my purchase were great !

By 2018 Colorado on 10/28/2017 at 12:40 PM. Helped by Dezmond White.

Dezmond White , was very helpful and friendly as was Cameron and the whole team was great ! I feel good about my deal I think it was very fare all the way around !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Colorado on 10/13/2017 at 12:38 PM. Helped by Garrett West.

Garrett is the service rep. We have had a problem with a sensor. Garret went beyond our expectations as he tried to replicate the problem.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great crew in service dept. Friendly and helpful.

By Gmcman on 10/27/2017 at 1:52 AM. Helped by Becky and Garret are just great..

Always receive curtious and friendly service every time I come in. Service is usually done in the same day of drop off and is top notch.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service department

By Dennis1 on 10/25/2017 at 4:14 PM. Helped by Becky..

Oil change and safety inspection of my 2003 'Vette. People were friendly, on time, fast and courteous. I was given an estimate of my service. Technician was informative.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellant

By 08duramax on 10/23/2017 at 8:47 PM. Helped by Garett.

Good service at a good rate Garret told me the problem and had it fixed in a timely manner.Gave me good advice on possible future problems

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Purchase

By HappyCustomer2017 on 10/11/2017 at 7:46 PM. Helped by Eddie, Tessie.

This car purchase was by far the best I have ever had. Eddie was awesome. Made me feel very confident in my vehicle choice. He made the entire process very enjoyable. I will be back to see him for my next car, Tessie in finance was incredible. She was very professional. The level of customer service I received was great! I am very careful with my finances and Tessie made me feel completely comfortable and confident.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cadillas Scheduled Maintenance

By Molechaser on 10/14/2017 at 2:13 AM. Helped by and another yourng lady whose name I don't remember.

My wife's 2015 Cadillac was in need of periodic maintenance while she was out of town. We had some work going on in the house, and Desert Sun let me bring the vehicle in a few hours before the appointment and gave me a ride back to the house so I could get them the vehicle while the workers were gone on their lunch break. They called later that afternoon and told me the work was done and they would send the driver back right away to pick me up so I got the vehicle back the same day. Since my wife had inherited the car when her father passed away, the service writer was very helpful in answering a question we had about whether or not mobile internet was available in the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent overall experience.

By jtyeager on 10/13/2017 at 9:30 PM. Helped by Jonathan Lucero, Nick Flodin, Eric.

Would definitely do business with them again. Would recommend them to family and friends. Everything went smoothly. Jonathan Lucero went out of his way to make sure we were pleased with our new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Employee Service of POV

By Marsha A Smith on 10/11/2017 at 10:06 PM. Helped by Rebecca (Becky) Garcia.

I have always had my car serviced here at Desert Sun Motors, 2600 N. Whtie Sands Blvd. I am a current employee of Desert Sun and have been pleased with the service I have received.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Aggieferd on 10/10/2017 at 8:51 PM. Helped by Garrett.

I was able to get an appointment to diagnose an intermittent problem this morning. The technician was able to verify that the error code was correct. I was asked if I wanted to replace the faulty part before the work was done. The whole visit took less than 90 minutes. I couldn't ask for more courteous or quick service. It is the service department that will encourage me to buy my next car from Desert Sun.

I would recommend this dealer.