Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Department

By lumberguy on 12/5/2017 at 7:04 PM. Helped by Josh Lusk.

Service Department is best in town. No complaints. They do what they say they are going to do when they say they are going to do it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good place

By Shadrack on 11/22/2017 at 7:34 PM. Helped by Martin.

Awesome dealership with good people. Good price good service. They always do us right and the sale is just the beginning of there service. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Your face on 11/19/2017 at 2:07 PM. Helped by Maria, Josh.

They are always friendly with great customer service. They value your business and know how important your time is so they try to be very speedy with their service but still do a quality job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 buick envision

By soldier on 11/19/2017 at 3:47 AM. Helped by martin hernandez.

no complaints have bought lots of cars there. my son and my daughters have also bought cars at desert sun. martin and freddy very helpful.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Consistant excellence

By Totally Satisfied on 11/5/2017 at 1:59 PM. Helped by Josh.

I always enjoy my experience with the staff at Desert Sun. They are always helpful and go beyond what is expected. I recommend the dealership to everyone I know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 GMC Sierra Denali

By Packman on 11/4/2017 at 5:43 AM. Helped by Fritz Freese.

Fritz worked to find us the exact truck that we wanted. Very good truck buying experience. Would recommend Desert Sun if you're looking to buy a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT SERVICE

By lisatru12 on 11/1/2017 at 7:57 PM. Helped by can't remember her name.

The service writer who worked with me did an excellent job both on the phone and in person. She came across as very friendly on the phone and when I dropped off the vehicle, she was friendly and professional. She told me she would contact me when my terrain was ready and SHE DID! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMazing Service

By JohnnyB on 10/19/2017 at 3:40 PM. Helped by cant remember.

I have had the pleasure of working With Desert Sun 3 times and every time it is absolutely wonderful. They truly care about the customer and any problem that they maybe having.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

double vehicle visits

By wayan on 10/12/2017 at 10:23 PM. Helped by Josh.

I brought in the wife's Yukon on Tuesday and my Sierra on Wed. Had both vehicles serviced and the tires rotated. Good job guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great

By Desertsun2017 on 10/12/2017 at 10:57 AM. Helped by Travis and josh.

They made it happen. The service is very fast and helpful. Travis always is ready to give the best deal and get you on your way. Which is the way I like it!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Better than Anticipated

By WU4 on 10/4/2017 at 6:32 PM. Helped by Melina, Josh.

I had procrastinated in calling to schedule service due to prior experiences at other dealerships over the years. However, from the initial phone call with Melina... she was amazingly warm and welcoming in scheduling my appointment. This followed by wonderful, quick service when arrived combined with everyone being quite friendly and welcoming throughout... made it an experience that was much better than I had anticipated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

R Hill

By tallguy on 10/2/2017 at 7:08 PM. Helped by Josh, Amber and a person who is a good mechanic..

Car was fixed in one visit -always good Josh was very professional - as usual -he explained the problem, and how it was repaired in language I could understand. Driver was courteous and helpful - Amber My last two service experiences in Ruidoso were a nightmare. I won't be going anywhere except Desert Sun for my auto needs from now on.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle service and safety recall

By Sharp Leslie 1965 on 9/22/2017 at 7:43 PM. Helped by Josh Lusk.

I recommend this dealership to everyone it is 5 star very friendly atmosphere they get you right out and tell you of any problems before they do the work

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SERVICE DEPT.

By dianebowler2003 on 9/20/2017 at 5:51 PM. Helped by SHANNON, JOSH.

SHANNON & JOSH ARE THE BEST, VERY HELPFUL AND KNOWLEDGEABLE. SHUTTLE DRIVER, AMBER, IS VERY FRIENDLY AND ON TIME. EVERYTHING WAS EXPLAINED AND SHANNON ANSWERED ALL MY QUESTIONS.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So Convenient

By Robin on 9/5/2017 at 12:46 AM. Helped by Josh Lusk.

Josh Lusk and the Desert Sun team take excellent care of me. They made my vehicle service appointment super easy and convenient for me. Everyone is so helpful and friendly.

I would recommend this dealer.

Overall Rating

4.5  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Vehicle purchasing experience was outstanding

By RDH71 on 9/1/2017 at 2:04 PM. Helped by Ernest Smolky.

Recently purchased a new car from this dealership. This was our first experience with Desert Sun and it was very satisfactory. Ernest, our salesman, did an outstanding job and the gentlemen that did the final delivery was very clear and concise. The pricing was a fair deal for both parties. Other than taking too long (but, buying a car always seem to take too long), overall it was a pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service, best deal!

By clarissa on 8/31/2017 at 10:44 PM. Helped by Ernest Smokey.

If they don't have it they will get it for you. They will give you the best price out there, matching or beating the big city dealers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By Law, Shelly on 8/19/2017 at 12:08 PM. Helped by Martin, Fred, Fritz and Mike.

They went above and beyond to make sure we had an excellent experience. Mike worked to get us the best interest rate and the best deal. It was like spending time with old friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest sales!

By Fudger123 on 8/12/2017 at 5:59 AM. Helped by The young lady was professional and she got us a great deal.

Met my needs. It's just as I expected, from this dealer ship. Sales lady worked with us before with other products. We down sized for this truck and a few days later we made a deal for another Buick.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No high pressure tactics

By childrek0 on 8/13/2017 at 4:40 PM. Helped by Ernest, Fritz, and Josh.

Ernest is a patient and no high pressure salesman, which I greatly appreciated. I began looking at vehicles in June. Ernest keep in touch; when I was ready to purchase (in August) an Equinox he also provided information on a great deal on a Malibu. Long story short, I purchased the Malibu and am very please with the decision. Ernest made the buying experience painless and anxiety free. Thank you Ernest and the Desert Sun Motors team.

I would recommend this dealer.