Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Will be returning for all my service work

By Oldman14 on 8/9/2019 at 5:50 PM. Helped by William Gibson.

Mr. Gibson was very professional in showing the vehicles available. He at no time used any high pressure sales tactics in trying to get the sale completed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was treated with professionalism at all times.

By ladehoff on 7/5/2019 at 5:04 PM. Helped by William.

Everyone I came into contact with was friendly and very helpful. They constantly asked if I had any questions. Overall, it was a positive experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Servace department took very good care of my vehicle.

By Peaches1511 on 6/3/2019 at 7:16 PM. Helped by Don't remember..

Service was excellent! They took the truck for a test drive because I asked them to and found the problem.. it was a wheel bering.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Tcappellano on 5/6/2019 at 12:48 AM. Helped by William Gibson.

William Gibson let us look around, drive different cars, and ask a million questions within about a 2 hour time period. He didn't seem annoyed or bothered. We decided to think about it, we went to other dealerships and ultimately made a purchase from William/Diers in Fremont. Everyone we encountered there was awesome and welcoming. I would recommend them to anyone and everyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service all around!

By Angie on 5/3/2019 at 11:26 PM. Helped by Josh Abraham, Brandon Johnson, Michael Milan.

Everyone was so helpful and made me feel comfortable. They took the time to answer all my questions and made sure that I understood everything about my new truck. I honestly have never had this experience with any other car dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Customer52 on 4/28/2019 at 8:36 PM. Helped by Can’t remember all their names but they all were very good and courteous.

Our appointment was for 10:00 and we were a little early, but they got us in right away and finished what we felt was early. So in and out with no problems

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Too Easy

By AaronP on 4/14/2019 at 5:33 PM. Helped by William Gibson.

William Gibson was assisting my in-laws with a new purchase and consequently turned into an opportunity for a trade in buy for us. William facilitated the purchase and made the whole thing as easy as could be and made sure the vehicle got washed and detailed for when we took it home. Great people and am extremely satisfied with the vehicle and experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service at Diers

By DrRich on 4/14/2019 at 4:16 PM. Helped by Shawn Brown.

Shawn Brown at Diers Ford made me feel welcome and took care of my problems in a very professional manner At many other dealerships, I almost felt like I was bothering them. Shawn makes you feel like he is a good friend helping you out

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Easy Purchase and Maintenance!

By WillandMiranda on 4/5/2019 at 9:29 PM. Helped by Kirk Carpenter, David Lubker.

I stumbled across my new dream family car at Diers Ford. We weren't expecting to purchase a car the night we went to test drive the Ford Flex they had, but it quickly turned to, "Oh, no we are totally buying this car today." Kirk Carpenter and David Lubker were our sales guys, and they did an amazing job. We have a newborn, and their patience with us as we soothed our baby made the car buying experience a lot smoother and stress free. We checked some of the mechanics before driving off the lot, and we found that the power lift gate wasn't functioning. You could tell it was trying, but it wouldn't move. They quickly scheduled an appointment for us to bring the car back in and figure out if they could fix it. Unfortunately, the motor was burned out and they had to order a new one. They had the part in hand the next day, and they installed it in about half an hour! Everyone at Diers was exceptionally nice to us. As both my husband an I had never bought a car at a dealership before, due to fear of negotiations, we are pretty confident that Diers has two new customers for life. And Kirk stinks a lot better than he says he does. :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a truck

By wkool on 4/5/2019 at 6:50 PM. Helped by William Gibson.

William Gibson was wonderful in helping us find a new truck. My Husband's truck was totaled in he flood in Nebraska. We called William and he was able to find another truck that had all the same options.. My Husband is so happy with his new truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent buying experience

By R Wemmer on 4/1/2019 at 7:17 PM. Helped by Sharee Coombs and Troy.

Great Buying experience, friendly sales staff, no pressure and knowledgeable, recommend DIER'S for a vehicle purchase new or used. Fair trade-in value with 3 trade-ins. Had the vehicle I was looking for and great savings on an extended warranty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Why I Shop Diers

By julieo on 3/31/2019 at 9:30 PM. Helped by COFFMAN, MIKE.

I think this is the sixth car I have bought from Diers. They have always treated me honestly and fairly, I have never shopped Ford dealers in the area because I'm confident there is no better deal out there. Fremont is a smaller community and supporting business locally is important to me, Employees that work at Diers support our town too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great company to work with

By nck snpr on 3/30/2019 at 3:11 PM. Helped by William Gibson.

William Gibson always helps us to find uncompromising solutions to any issues we may have. I have no doubt that we will continue business with them for many years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Diers Ford Lincoln Service and employees

By Fastback on 3/7/2019 at 7:59 PM. Helped by Jan Schelkopf, William Gibson, Layne Young, Gordon.

We took our vehicle in for service and were greeted by Jan Schelkopf in the service department. She treated as if she had known us all our lives. She was very friendly and made us feel comfortable about our vehicle. As we were going to the customer lounge William Gibson told us he would escort us. He was courteous and asked if we needed help with anything else. We told him we were interested in looking at a new Ranger if they had one in stock. They did and he brought it up front for us to look at. We visited then we took a test drive. We said we would think about it and that was O. K. We called the next day and arranged to meet him. It was the smoothest, no pressure vehicle trade we have ever made.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Excellence

By Crnhskergirl on 3/6/2019 at 10:22 PM. Helped by Shawn Brown.

Always high quality and prompt service. Shawn is very knowledgeable, and helpful. So glad that Dier Ford high quality staff and is so close to home!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Enjoyable experience friendly staff very accommodating.

By Happy wheels. on 2/27/2019 at 4:59 AM. Helped by William Gibson, Shawn, Lori.

William Gibson greeted us in the lot under snowy cold conditions, invited us in, listened attentively, then brought the car inside. Entire team was wonderful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and painless process.

By ColtonVtugboaT on 2/17/2019 at 7:04 PM. Helped by Josh Abraham.

About a week after my car was totaled in a collision I needed a car quick, one that would safely seat my family and would be reliable in winter. Out of nowhere I find a car I like using car gurus. Bam! I sent Dier’s Ford and Lincoln an email saying I’m interested in this car. Not even a minute later I get a call from none other than Josh Abraham from Dier’s telling me all the about the car and answered all my questions. A couple days late my family and I got to look at the car, fell in love with it and threw a down payment at it. Josh Abraham is a family man and was very relatable to us. Entertaining guy who wouldn’t try and get one over on you and sell you a dud. Before the loan even was processed Josh gave me the keys to my new vehicle and said, who gets to drive it home. We left satisfied, confident in our new vehicle that we got to take home before all the paperwork was fulfilled. Not only was it priced great, after I got the car inspected the mechanic said that my vehicle was in near perfect condition other then worn treads on the tire. Thank you Josh for selling us our 2012 Chevrolet Captiva! Buy your next car here and ask for Josh Abraham.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Customer Service Ever

By Gibett on 1/28/2019 at 7:13 PM. Helped by Jan, Tyler, Ryan, and Graham.

My Escape has been having spontaneous cessation of the audio system. From the first time until the problem was positively identified Diers service personnel have been focused on resolving the issue. Jan, Tyler, and Ryan worked to get me in quickly at a time that fit into a trip to Fremont that was already planned. It makes a difference when you have an hour and a half drive to get here! Parts were ordered for a permanent fix. While I was there they also found time to fully service my vehicle including tire rotation. Graham Fowler was familiar with the problem and was able to program the computer system for a temporary fix. The people at Diers are the best and are the reason I have bought my vehicles there for many years and taken them back anytime they need services.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By PJ on 1/22/2019 at 11:55 PM. Helped by Shawn Brown.

I was immediately welcomed br Brian Flores. Shawn Brown did great work. Brandon and Jan we're very friendly and helpful.y car was serviced, washed and cleaned on the inside in record time. Thanks for a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!

By Nick on 1/17/2019 at 11:12 PM. Helped by Brandon Johnson.

Brandon Johnson helped with everything and was awesome!!! The financing guy was very helpful also. Diers Ford in Nebraska is the best very friendly and helpful!!

I would recommend this dealer.