Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

4.4  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Easy!

By DaQuanL. on 12/12/2017 at 6:10 PM.

Went in looking for a vehicle, my credit isnt the best. However they were able to obtain an approval and got me into a good car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!!!

By Gcastro44 on 12/9/2017 at 1:22 AM. Helped by Shafik.

The best dealer I’ve ever dealt with. Did the impossible for me. Shafik went beyond all he could and showed me the car I deserved that is guys

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experience

By Liondor on 12/1/2017 at 9:34 PM. Helped by Shafik massis.

Great service and friendly people. I am very satisfied with my purchase. I would Definitely recommend Easterns to anyone looking for a hassle free car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Gwaltfam1 on 11/28/2017 at 8:27 PM. Helped by Ali.

Ali was great and gave us great customer service. He made sure we were happy when we left the dealership. I’ll definitely be going back to get my next car.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

GREAT CUSTOMER SERVICE

By Matrix123 on 11/10/2017 at 5:04 PM. Helped by Sajjad Ali.

I will like to commend Sajjad Ali on his professional, friendly, courteous customer service he provided to me and my husband. He is great! Me and my husband was in the market of purchasing a vechile. We were approved at a very high interest rate at the time . Ali assured us that he will work with us and help us as best he can do in getting us a lowere rate. He did the best he can do . He was very efficient and always available to answer all questions we had. I will recommend anyone to Ali. He makes a great contribution to your company. HE ROCKS!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding Customer Service

By Thompkins on 11/10/2017 at 5:01 PM. Helped by Sajjad Ali.

Sajjad Ali has went over and beyond with outstanding customer to get me into a new car. Every dealership needs a hard working guy like this. I will be conducting more business in the future. Eastern Motors is lucky to have Sajjad Ali. Thanks

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

AWESOME

By Car dealer on 11/6/2017 at 7:54 PM.

IF you’re in the market of purchasing a car go see Kevin Cubas. He was a great car consultant and I was very satisfied when I left. Thanks Kevin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was quick, straightforward and easy.

By Ivan.herrera.jr on 10/20/2017 at 4:15 PM.

Love the car I bought here. Craig was not pushy at all and welcomed me to look at other models of the same car when I wasn’t pleased with one in particular. I like that some body work was done to make this car look essentially new again. I am ver pleased with my purchase and will be for a long time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Mike on 8/9/2017 at 2:44 PM. Helped by Nik.

Awesome experience, thanks to Nik who made everything so easy. Just went there browsing but got a great deal. Everyone was very friendly and informative.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phenomenal

By Steph15 on 10/18/2017 at 3:14 PM.

Loved the dealership and the service especially Nik who assisted me through out the whole process from start to finish. Will definitely be back with more friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome place

By Kardo on 10/11/2017 at 7:04 PM. Helped by Sajjad Ali.

I went to Direct Car Buying to look at a particular car. The first impression I had of the place was how organized, clean, and just in general what an impressive facility it is. I had the pleasure of working with Ali, who knew more about the car than the manufacturer probably does. After a further look into my finances, I decided I’m going to hold off on purchasing until later this year, but I’m really looking forward to my next visit as I’ll be ready to purchase my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worked with our not so great credit.

By Vhrink on 10/7/2017 at 6:14 PM.

The sales and financing team were both awesome! We came in with not so great credit expecting the worst. We got the vehicle we wanted and the payment we wanted at a decent interest rate.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

It went very well

By Audi2016 on 9/21/2017 at 6:23 PM. Helped by Shafik M.

All the personal I dealt with were extremely friendly and the process was very relaxing. I did not feel pressured at all to making and decisions

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car purchase I've made

By Justin Chase on 9/11/2017 at 4:06 PM.

Great place to buy a car. My salesman Craig Dewey was knowledgeable and professional. I never once felt pressured to buy. It had to be the easiest car purchase I've made.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Different in a good way

By Alison C on 9/11/2017 at 2:15 PM.

A little hard to find, but worth the trouble. I wasn't expecting a dealership to be inside a warehouse but I was pleasantly surprised. The staff is super friendly and my salesman Craig Dewey made the purchase simple. I will definitely tell my friends about them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch service!

By Paul W on 9/6/2017 at 9:07 PM.

I wanted to say thanks to Craig Dewey and Tony! I had some previous mistakes on my credit file, but that didn't stop them from getting me a loan for the car I was dreaming about!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Experience

By Linda G on 9/5/2017 at 10:20 PM.

Craig Dewey did an outstanding job. He didn't lose patience as I went back and forth between a few choices. Bik did a great job on the financing side of things. I'll definitely recommend them to my friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best car salesman ever Mr. Cubas.

By Kfrye on 9/4/2017 at 4:22 PM.

It's been a long time since I bought a car so I was very nervous. But I might say the eastern crew and staff made me feel right at home from the first day I called and to get a appointment to come in. They told me if I didn't have transportation to get there we could do it over the phone. I came in and meet Mr. Kevin Cubas my saleman. He took the wheel from there. He was patient with me and all my needs. He told me he had me and I would be leaving with a new car. That's just what he did. Mr. Cubas was awesome!! It was the best car buying experience ever. Thanks Kevin and staff for all your help. When I'm ready for a upgrade I'll be back 😀

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Adamsahak123 on 8/31/2017 at 3:06 PM.

Nik has provided me with the perfect customer experience. He went above and beyond to help me find the car I was looking for. Will diffinately contact him again when I need another car .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loved it

By Al99N on 8/27/2017 at 6:19 PM.

Hey Nik, thank you being helpful to us . We really liked the way you handle our queries ; at first we were bit hesitant to buy ford but you clarified everything in no time now I recommend ford to everyone . Thanks You for your support

I would recommend this dealer.