Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Pilot owner on 9/13/2019 at 9:14 PM.

He was very knowledgeable about the Honda Pilot. Really easy to talk to and a great sense of humor! He made the car buying experience fun instead of a chore. He did a great job explaining all the cars features and accessories. Saved me from reading the manual or wasting hours of my time pressing buttons. Simple and very easy! Would definitely recommended don Ayers Honda and specifically rick!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

replacing CRV with new Pilot

By Respected on 9/11/2019 at 3:54 PM.

I had a 2018 CRV that I LOVED, unfortunately it was damaged while parked in a spot. Because there was special financing on Pilots at the time, I went to talk to Andy H. at Don Ayers about what we could do in trading me out............. I am now driving a new Pilot. I was able to take me CRV to the repair shop to be fixed and then go pick up my Pilot. The other drivers insurance is covering the cost of repairs, Don Ayres will pick up the CRV from repair shop and I am in my new Pilot...........they made it so easy. Thank you Andy and Rick!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Kathy S on 9/9/2019 at 4:10 PM.

This was a very easy process. He was very friendly and knowledgeable.. He understood my needs and helped me without making me feel like a stupid woman. He has a great sense of humor. Caleb made the process quick and easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By Karrie on 9/5/2019 at 5:56 PM.

Rick was wonderful to work with. He was professional and knowledgeable and very helpful. I appreciated that Rick was not pushy, but instead showed me options in my price range and gave me information that helped me to make a good decision. Rick helped by showing me the Corolla and highlighting some of the performance features it provided. I believe he was able to sell me a car that meets my needs and a car that I am going to love driving.. The entire expert was excellent. Staff are friendly and professional and efficient. I highly recommend using Don Ayres for the purchase of your next vehicle..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rick Kruger ROCKS!!

By Shelly on 9/4/2019 at 7:25 PM.

Rick helped me figure out how to get my Apple car play working! I could not figure it out for months and came back to the dealership and he worked with me on it for over an hour and got it figured out! Talk about service! Even after the sale he cared so much! Rick totally ROCKS and will get my return business the next time I buy another Honda!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rick is great!

By Karen42 on 8/31/2019 at 3:55 PM.

Rick is great to work with! This is our third Honda CR-V lease and he makes it fun to buy from!! Thet dont call him HindaRick for nothing.....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

👍👍👍👍👍

By jmbradley1 on 8/30/2019 at 9:18 PM.

If you want a great experience with knowledgeable staff Don Ayres is the place to do business! Andy Hitzemann and Caleb Craun were professional and are about the Honda product they’re selling. If you have questions they have answers! I recommend both of these men if your looking for a Honda.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Andy deserves high kudos!

By kfishrckc on 8/29/2019 at 4:11 PM.

I've dealt with Andy for 2 new car sales. He's one of the most thorough and professional salesman and customer service providers i have ever dealt with. Very knowledgeable and prepared. Explains things well. Great people skills. He's taught me a lot about new-car technology. Thanks, Andy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Amanda on 8/28/2019 at 7:54 PM.

Rick was very helpful during our first experience purchasing a new vehicle. Rick took his time to explain all the features in the Honda Odyssey. He personalized the settings with us so that we felt comfortable in our new vehicle. Overall, we enjoyed our experience with Don Ayres Honda..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Purchase With Friendly Service

By gina9431 on 8/27/2019 at 2:36 AM.

We were pleasantly surprised at how easy it was to re-lease our 2019 Odyssey. We were given a reasonable offer the first time and were able to get everything done quickly from there. Everyone was very helpful and accomidating, especially considering we had 3 small children with us. We will definitely visit Rick again should we decide to lease or purchase again in 3 years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and friendly service

By jdcuellar on 8/26/2019 at 11:00 PM.

The autos were very well priced and the service was very professional and friendly. All my questions were answered to my satisfaction and it was a pleasant expierience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pleased.

By rs3bob on 8/26/2019 at 7:18 PM.

The ad I saw told me this was what I was looking for. Not black exterior and not black leather interior. The most influential one thing was the video that Rick sent me after we talked the day before I met him at the dealership. It showed me this was exactly what I was looking for. Very clean vehicle, low mileage, right about average, and light colored leather seating. Of course the test drive was a factor also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car, Great Dealership, Awesome Salesman!!

By KristyW520 on 8/17/2019 at 2:25 PM. Helped by Zach from service.

Don Ayres Honda is the only dealer I would buy a new car from and I worked at the BMV for almost 20 years so trust me. Hondas are safe and reliable and Honda has a great service record. Our salesman, Rick Kruger, is helpful, knowledgeable and friendly. He told use what we needed and wanted to know and he didn’t push use to get more. He has followed up to make sure we are happy and understand everything after the sale and we really appreciate that. New or used, Don Ayres and Rick Kruger are the only way to go!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

WONDERFUL CAR BUYING EXPERIENCE

By barb.mccoy on 8/16/2019 at 3:57 AM.

We keep returning to Honda Rick to lease our vehicles as he knows exactly what product fits outs needs each time and he is a pleasure to work with. We get great service from everyone at Don Ayres Honda and recommend them to our family who all drive Hondas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By andrew.perry.craig on 8/15/2019 at 11:41 PM.

Jeff did a great job working with us! We couldn't be happier with our purchase, and we appreciated his attention to detail throughout the whole process. Would definitely recommend Don Ayres!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great brand. Always a pleasant experience.

By drsteiner5 on 8/10/2019 at 4:15 PM.

We’ve bought numerous Honda’s from Don Ayres and always had friendly knowledgeable sales people. Honda makes great cars. It’s been about as pleasant an experience as possible.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Good experience

By Stephanie on 8/9/2019 at 2:54 AM.

Relaxed, welcome atmosphere. Easy to work with. Tyler was very pleasant, very well versed considering he had only been at Ayers for a month. Fluid processes!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love HondaRick!

By BCaudill on 8/9/2019 at 8:34 PM.

Rick is very easy to work with. He is happy to answer any question and explains things very clearly. He makes the process stress-free. Since our old Civic was 11 years old, we had many questions and concerns about how the 2019 version, including the new safety features, operated. Rick explained everything perfectly and put us at ease. It was excellent and stress free! This is our third Honda we have purchased from Rick, and Honda Rick always makes car buying fun! We have a lot of confidence in Rick and the dealership. He's the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honda Purchase

By Randall on 8/9/2019 at 2:59 PM.

Rick took the time to make sure that we made the right choice when we needed a new car. It was a fun and seamless process with Rick and the entire Don Ayres staff. Highly recommend working with him when you need a great car buying experience!. He was someone who took the time to make sure he heard what we needed and was not a high pressure salesperson! Quick and compreshensive process wit the financing too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great start to finish!

By Aggaff on 8/4/2019 at 1:09 AM.

My boyfriend and I rolled up to the Honda dealership on Saturday unsure of what we were looking for. I hadn’t bought a car in 7-8 years so I was nervous about the whole process but Tyler was the first person to talk to us and was able to give us options and was super knowledgeable the whole time. He was extremely patient and helpful every step of the way. By Tuesday I was driving off the lot with my almost-new Honda Fit!

I would recommend this dealer.