Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast & Easy

By canesha1112 on 3/30/2018 at 8:41 PM. Helped by Gerry Bonsugnore , Nick Sailor.

I was in there in little time , they did everything they could to help me walk out of there with the car of my desire

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Was misled by advertisement

By Joe Randolph on 4/8/2018 at 10:49 PM. Helped by Khristopher james.

I went in to Don brown with my wife because we was upside down on our current impala and they advertise that they could help get you out of that situation .so we went in believing them well we dealt with Christopher James he is ok. We walked around picked out a car 2017 Camaro .went in filled out paper work he ran credit said we was good the car we picked out had price of 21000 and said it was reg 27000 then he went in back came back told us that sale was no longer .but said he would still give us a good deal well we owed 16000 on our car so they offered us 6 for our car then took other 10000 added it to other car so after he got done the car we had picked was now over 35000 then he told us the car we wanted was only worth 27000 so it would prob be hard to get bank to do loan and also by the time he got done with figures we was getting out of one upside down car and he was putting us back into another upside down car then he was supposed to call us back by 6 sat before they closed ended up calling sun Eve at 6 .to inform me no bank would take the jacked up deal but he could do it if we wanted to go with a cheaper car ..so no thanks don't brown .I'll not do business with dealers that are dishonest and false advertise ...FYI I will be lodgeing a complaint with bbb also .and I'll not do business or recommend you to anyone in fact I'll be warning people not to deal with you either just another misleading crooked car dealer

I would not recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Be careful

By Vernita on 4/7/2018 at 4:25 AM. Helped by Rather, not say.

Be careful they have sales reps who does not know the meaning of "selling with integrity ". We purchased a truck close to a week after signing all the documents then the sales rep called & stated I needed to come sign the paperwork so that he could get paid (odd but ok). Well the paperwork was some forms displaying a little list of items that needed to be repaired & they weren't covered by the warranty & that I was aware of the repairs. (Me thinking) oh yes after I have signed all the documents and had the truck. Failure to disclose information, really? So I was stated to speak with his boss who was conveniently not available. BE AWARE & CAREFUL.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Enjoyed My Experience at Don Brown

By Camaro15 on 4/5/2018 at 3:47 AM. Helped by Ben Cordia.

My experience was very professional . I felt very comfortable with my salesman. I didn’t feel pressured. I felt as if he listened to what I was looking for and he delivered. He answered all my questions and explained everything I great detail. I will definitely recommend his services. Ben Cordia was awesome. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new 208 Chevy Sonic

By Mannette on 3/23/2018 at 4:02 PM. Helped by Andrea & Bob.

I would really recommend everyone go over to Don Brown and work with Andrea. She is the best! She found me something afford and Bob was amazing too . He work with my income to have my monthly payments low. They were determined to get me out of there in a brand new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Rudy & Barb on 3/22/2018 at 9:39 PM. Helped by Roger & Bobby.

We purchased a used Chevy Equinox from Don Brown Cherovlet, Roger our sales person could not have been better. What a great guy & truly no pressure. Finance guy Bobby was wonderful too. What a great experience we had. Will recommend to anyone looking for a vehicle. Thank you. Rudy & Barb

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Don Brown Chevrolet car buying

By Chester Townzen on 3/19/2018 at 11:11 PM. Helped by Mel Thomas and Michele Thien.

My recent visit to Don Brown Chevrolet was the most rewarding car buying experience I have ever had. The staff was very friendly and helpful in helping me find a car that meets my needs at a price I could afford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2nd chance at romance!!!

By Blackpanther on 3/16/2018 at 6:38 AM. Helped by Gerry Borisgnore.

Great service and even better was Mr. GERRY B. He was very helpful, pleasant, and knowledgeable about my car interest. We are very pleased with our new Camaro!!! We feel like we have friends over the hill at DBs!!!😁

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bew car ourchase

By Marty H on 3/9/2018 at 10:18 PM. Helped by Michelle Thien and Tim Ryan.

Michelle was our sales rep and was extremely helpful and very professional. She is an asset to the Don Brown dealership. We will certainly tell others about our great experience. There are many choices out there when it comes to buying a new car, and Michelle made it a positive and easy process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Chevrolet Malibu purchase

By Malibu on 3/7/2018 at 2:31 AM. Helped by Michelle Thien, Tim Ryan.

Michelle Thien earned my business, because she was the most prompt, perceptive, personable, and persistent person at the dealership. She provided the kind of hassle-free car buying you might never have thought possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Need Special Financing? Ask for Ben or Chris!

By afa1d5 on 2/26/2018 at 3:58 AM. Helped by Ben Cordia, Chris Culbertson.

I was in a Chapter 13 bankruptcy when the car I owned in that bankruptcy broke down and required almost $7000 in repairs. I had no other choice but to convert to a Chapter 7 in order to purchase a new vehicle. However, I needed a car to drive pronto, and other dealerships were hesitant to work with me in regards to getting a new vehicle until I had my Meeting of Creditors or until my bankruptcy was discharged. Ben Cordia and Chris Culbertson were willing to assist me as soon as I filed my Motion to Convert. They had the ball rolling quickly and got me a cost-efficient vehicle much quicker than other dealerships would have been able to. I felt a lot of judgement in regards to my financial matter from other dealerships; whereas, Ben and Chris made me feel otherwise. They understood my situation and didn't pass any judgement. Plus, they are quite knowledgeable about how to handle these matters. They are persistent and understanding. Don't settle for less. See these two guys if you ever happen to be in my situation!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Attention to Detail

By 241cartrax on 2/17/2018 at 4:44 AM. Helped by Roger, Mr. Gerry, Nick.

Roger was our sales rep and he was very knowledgeable and thankfully guided us through the sales process with kid gloves. We felt confident in our choices; as it had been 18 years since our last car purchase. Great team to work with! Love the car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Reliable and highly recommended

By Casey24 on 1/11/2018 at 1:23 AM. Helped by Andrea.

Andrea was amazing! So glad I randomly got set up with her. Very helpful and to the point! I already can’t wait to buy my next car from don brown! And I can’t remember the name of the man in financing but he was great as well. So happy with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased 2017 Tahoe

By TIna81165a on 1/8/2018 at 2:36 PM. Helped by Andrea Williams.

Our experience purchasing a 2017 Tahoe was great! Andrea was an awesome salesperson and explained in detail all the features of the car we purchased. The overall experience with the individuals we dealt with were professional and informative. I would highly reccommend referring family and friends to head down to the hill to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All good

By I chevy123 on 1/8/2018 at 12:54 PM. Helped by Boyd.

Everyone from the salesman to the finance officer to the insurance broker were helpful, very informative and explained everything in great detail all was good

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great!

By Autumn McNichols on 1/7/2018 at 2:36 AM. Helped by James McNichols.

I recieved great service at Don Brown! I worked with James and he broke everything down for me and worked hard to get me in a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By bilan1 on 12/30/2017 at 10:12 PM. Helped by Kris James, Tim Ryan.

I had a great buying experience. I had gone to several other dealerships but this was the only one who really took the time to show me the car. They also took the time to make sure I was getting the best deal. I did get a really great deal. My sales person, Kris James was the absolute best. Tim Ryan, the sales manager was also great. If I ever need to purchase another Chevy or if I know of anyone wanting to purchase, I would definitely recommend Kris as well as the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Car Buying Experience At Don Brown Chevrolet

By Wasy on 12/29/2017 at 10:19 PM. Helped by Kristopher James (Sales) and Jerry Stoll (Finance).

What a great experience buying my Chevy Cruze Hatchback. Kris was an excellent sales person. He make sure we walked through all the facts and options with no pressure. I had just bought another new vehicle tree weeks before and this was a much easier experience. When I drove off I knew that I got the right car at the right price. I did my homework before selecting Don Brown and this is my first time buying. I drove 30+ miles to get to their location. Easy to find and very nice showroom. Jerry in finance helped me get a good loan and extended warranty. Again, the money part of getting the car was also a very good experience. The money process can sometimes leave a bad taste but not here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

JAMES is super awesome!!!

By Mud King on 12/18/2017 at 9:23 PM. Helped by JAMES mcnichols.

My visit and buying experience at don brown Chevrolet was smooth and pleasant the whole way through. Thank you everybody again for everything to date.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Deal

By redhotchevy on 12/13/2017 at 3:14 AM. Helped by James McNichol and Scot.

I gave the Dealership 5 stars, because I got a great deal on my purchase and the employees were great especially James McNichols, Great Job

I would recommend this dealer.