Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By DH23 on 11/22/2017 at 2:50 AM. Helped by Andrea.

Andrea and the team at Don Brown did an amazing job. They took great care of me from the time I first walked through the door. I proudly recommend everyone who is looking for a vehicle to try them 1st!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Roger Beavers was great , He made i found the car i needed .

By curtis357 on 11/19/2017 at 2:01 PM. Helped by Roger Beavers.

Don Brown has wide variety of new and used cars , trucks ,vans , and if they don't have it on the lot they will try and help you find the vehicle you need , so go on down and ask for Roger Beavers a very patient and persistent salesman , I arrived at 10:00 am test drove four cars and finalized the deal around 4:30 pm , 2015 Chrysler 200 limited 15,000 miles $ 15,000 great car , YES

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific service, the follow up excellent!

By Daniel Riley on 10/29/2017 at 4:44 PM. Helped by James McNichols.

The dealer ship was very friendly and professional and did everything great,, salesman was terrific in follow up which help me in my decision in purchasing the car was exceptional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very nice experience

By Dj on 10/27/2017 at 5:37 PM. Helped by Shaniece.

The salesperson was very nice, friendly and knowledgeable. The whole experience took awhile and she tried hard to get me at the maximum, which she was able to do. My notes came out to where I wanted and I left with a 2016 Trax with only 10,000 miles. Very happen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best Buying Experience Ever!

By Denise D on 10/2/2017 at 1:38 PM. Helped by James M., Tim, and Jerry.

Our search was lengthy and the first place we went was to Don Brown. James M. was magnificent! He was very knowledgeable and helped me choose the right car for my needs. Because of him, I only considered Hybrids from that moment forward. We came back to James and Don Brown a month later to drive the Malibu again in order to make the final decision. James was just as friendly and helpful as the first visit. He helped to get us a terrific deal. And I drove away in my brand new Malibu!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very satisfied customer

By Terri R on 10/2/2017 at 1:54 AM. Helped by Chris Culbertson.

Chris Culbertson was very knowledgeable and patience he went over and beyond to deliver me options and facts about cars that I were able to purchase he took his time to assist me with all my questions and concerns he even took time out to help me set up Bluetooth and onstar in my vehicle I definitely would recommend this guy to anyone in the business of buying a car the whole Chevrolet office was welcoming

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

absolutely wonderful

By Lil Sparkie on 9/25/2017 at 7:45 PM. Helped by James McNichols.

I chose Don Brown Chevrolet because they had the best deal fpr the car i wanted when i did a search on line. I drove out to the dealership and was put into the hands of a salesman named James McNichols. James was an awsome salesperson. James picked out a chevy spark with chrome for me, and i had not seen a chevy spark with chrome anywhere. I am a very satisfied customer. I chose a chevy spark in a brite red, and we test drove it through a beautiul park.. I purchased my spark and it was a smooth transaction. when i had to visit the repair shop about a matter that concerned me, i was given a rental free of charge.. From the sales people to the car repair shop, Don Brown Chevrolet is one big family. I guess i could have purchased a car on my side of the river, but Don Brown Chevrolet, located at 2244 S. Kingshighway Blvd. in St. Louis was worth the drive.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

These guys are great!

By Dermot on 9/25/2017 at 3:47 PM. Helped by Roger Beavers.

I had a very good experience at Don Brown! The salesman Roger Beavers was knowledgeable and great to work with. He knew about the cars and was straight forward about the sale. Also, in finance Greg was outstanding to work with too! All in all an quick and painless purchase. Thanks Guys!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Back in the Chevy Family

By Jan on 9/18/2017 at 5:49 PM. Helped by Andrea Williams, Scott Jones, Don't know the name of the finance guy but he was great too...

Andrea Williams was my sales rep. She was completely professional, cooperative and a pleasure to deal with. She helped me think through my options and worked with the Don Brown management to get a deal that met my budget and my preferences. The finance rep led me to the right decision about extended warranty. The receptionists were warm and welcoming and helped me pass the time while waiting through various stages of the sale.. Can't speak highly enough about Don Brown Chevrolet.. Very happy with my new car and with the deal I got on that car. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience with Don Brown Chevrolet

By Educator on 9/15/2017 at 4:15 PM. Helped by James McNichols and Dino. Two dynamic professionals..

The best sales person I've ever dealt with. There was no pressure on his end when I was adiment about making the Malibu purchase, Mr. McNichols was available to ease the anxiety of making this decision. I am so greatful I did. This is a wonderful vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Quality of Work

Straightforward and kind

By RochelleMM on 9/12/2017 at 1:04 AM. Helped by Frank Ruffle.

The salesperson that I worked with was knowledgeable, didn't have a problem explaining things to me about the cars and paperwork and also showed me things on the car that I asked to check, like the oil. He also gave me advice, that I appreciated. I had my toddler with me and she was definitely live. He did not get frustrated with us and even gave us snacks and drinks. I felt he was trustworthy and straightforward.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car experience

By bp on 9/6/2017 at 5:44 PM. Helped by Paul DeYoung.

Paul was very easy to work with and very patient with helping find the right car for me. I bought A 2017 chevy cruze which is great so far and is fantastic. He went above and beyond for me and even came with some incentives. I would recommend him to anyone on purchasing a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Going above and beyond

By JWF on 9/5/2017 at 2:24 AM. Helped by James McNichols.

The sales staff and management went out of their way to take an impossible situation and turn it into an incredible painless car buying experience. There were no games, honest and fair trade in value, and a great price on my new car including incentives I did not know existed. Thank you Don Brown for going above and beyond, I love my new Chevy!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Family First

By Mkw on 8/28/2017 at 3:45 AM. Helped by Kris James.

I had to bring my 11month old in with me while doing my car pricing and looking. The dealers were kind and didn't try to take advantage of a mother with her child.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Don Brown Chevrolet Is The Best

By LoveMyChevrolet on 8/9/2017 at 12:28 AM. Helped by Joe.

My experience at Don Brown Chevy was the best I've ever had. My salesman Joe did a great job and I will be going back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Impala Possible

By Kimberly D Bass on 8/7/2017 at 7:28 PM. Helped by Andrea Williams.

Andrea Williams at Don Brown Chevy was an excellent Saleswoman. She new all there was to know about the Impala and was as descriptive of it as if she opened one. She made my dream of owning a New Impala possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New vehicle purchase

By Paul Sandstedt on 8/4/2017 at 6:29 PM. Helped by Michelle Thien.

Excellent service and vehicle. Would recommend this dealer to anyone looking to buy or lease a new Chevy vehicle. Had a better experience with this dealer than others that I have dealt with.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Outstanding Service

By Reginald Smith on 7/4/2017 at 6:49 PM. Helped by Chris Culbertson.

Respectful helpful and assisting with meeting our needs. Thank you for GREAT service. Yes I recommend my family and friends to do business with. I have become a long life Customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A pleasant experience

By oldcarguy56 on 6/30/2017 at 12:24 PM. Helped by Ryan Snyder, Tim Ryan.

Sales associates were very helpful and friendly. They worked very hard to find the right truck for me. The sales manager was very thorough explaining the terms, cost and payment of the new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I've ever had

By Jr_63601 on 6/28/2017 at 12:57 PM. Helped by Kristopher James and Scot Jones.

Was looking for a new vehicle and had been dreading it. Went to Don Brown Chevrolet and found the most helpful and nicest people I've ever met at a dealership. From the beginning they wanted to do everything they could to help us get the car we wanted. I couldn't be happier with the car or the experience we had. Kristopher James and Scot Jones are two stand up gentleman and care about you, not just trying to get you into something to help them. We will be using Don Brown Chevrolet for all of our future vehicle needs. Thanks again to Kristopher James and Scot Jones, you two are truly making a change in the car buying experience.

I would recommend this dealer.