Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure and a fair price.

By VolsPastor12 on 11/21/2018 at 1:33 AM. Helped by Amy Denney.

I have literally never written a review for a dealership in my life. Today I purchased a new Jeep from Don Jackson Union City. Amy Denney was my salesperson and she was incredible. She put zero pressure on me to buy, but answered all of my questions and ended up giving me a fair price for a great vehicle. My wife and I both agree it was the easiest process of buying a car we have ever experienced. I have already told 3 of my friends how easy it was. Thanks Amy Denney for your help and thanks Danny Jackson for helping us finish our paperwork.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very good

By steve on 10/13/2018 at 11:20 AM. Helped by albert.

albert was very good at what he does. I will use him again when i buy my next van. this man knows what he is doing

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great

By viceamir11 on 10/20/2018 at 11:45 AM. Helped by Nick Burk.

The team at Don Jackson’s was friendly and professional. Nick Burk was outstanding in his salesmanship and abilities to make this a win, win.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By XutDow-sipqa5-kajexj on 10/20/2018 at 11:23 AM. Helped by Jeffery Murphy.

I went in to buy a new Jeep and had a great experience from start to finish. Jeffery Murphy was very helpful and knowledgeable. Additionally, the price of the car was what it was listed for; there were no hidden charges or add on fees.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

HELFUL

By panolamayor on 10/15/2018 at 4:51 PM. Helped by David Okere, David Quick , and the finance person EC.

Everyone was friendly and tried to make the experience as painless as possible. The whole process was made easier by providing clear information as to discounts and financing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Dmartin on 10/13/2018 at 3:19 PM. Helped by Umar akbar.

Great experience staff very friendly and helpful . Mr umar akbar went above and above to me an excellent experience with purchasing my new ram truck. Don Jackson should fill very blessed to have a sale person of his caliber on there team

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was smooth.

By xxxxedup@12345678 on 10/12/2018 at 3:30 PM. Helped by Felix Brown.

Felix Brown my sales representative made the buying experience as smooth as possible. I found the vehicle that met the parameters of what I was looking for online. Emailed the dealership and asked for their best price out the door with all taxes and fees included.Felix my sales representative quickly followed up and the price was excellent. Scheduled a test drive the next day and when I arrived the vehicle was ready to go. There was no beating around the bush and after the test drive I asked Felix to write it up. My transaction was a cash deal . While I signed the paperwork , the dealership made sure the vehicle was clean and ready to roll. Upon leaving, I was handed $ 50.00 worth of gas credit and a voucher for two complimentary oil changes. From start to finish the experience was painless and transparent and best of all no surprises.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Great!

By Mish on 10/12/2018 at 2:50 PM. Helped by Jeffery Murphy.

The customer service was outstanding! They were willing to work with what we asked for! Will buy again from them. I was recommend by a friend who has dealt with this dealership for years!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I purchased a great vehicle for an excellent price.

By Reynoldsroderick on 10/6/2018 at 1:27 PM. Helped by Nick Burton and Alford Ford.

Fast, friendly, reliable customer service. They were able to get me a new truck at a great rate. My family and friends love the new Ram 1500. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great job

By Mahogany on 10/5/2018 at 5:33 PM. Helped by Christy.

I come to Don Jackson to get my oil change, when it's time. When I come is always quick. It's a in and out service. Great service.

I would recommend this dealer.

Overall Rating

4.5  

3   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New owner of nice truck

By T.Rad on 10/5/2018 at 3:34 PM. Helped by Terry.

I test drove & purchased a very nice preowned Ram 1500 with low miles. The vehicle is sharp & glad I made the trip to dealership to see vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great customer service

By polini on 10/2/2018 at 8:25 PM. Helped by Terry Teamer,Patrick,.

fast and easy closing on the truck I wanted no long waits or hassles and easy communication before I can down to the dealership THANKS AGAIN

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Ezdee on 10/4/2018 at 7:10 PM. Helped by James Minielly..

Took my truck in for service and a recall. The service was fast, friendly, and professional. I was expecting to be there all day. I was driving out in 90 minutes. I highly recommend this dealership. And if you go to buy a vehicle there, be sure to see Umar.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Service

By musicdls on 10/4/2018 at 6:03 PM. Helped by Brandy.

The express lane for getting an oil change is just that, express. It was very fast and I didn’t have to wait on my car long at all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great place to buy my new Dodge truck good customer service

By RV super star on 10/4/2018 at 4:45 PM. Helped by Mark and Danny Jackson will get five stars from me.

From the time I made my choice on a new truck to the day I drove out it was all a very good experence so if my friends ask for a great place to purchase a new truck it will be Don Jackson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repair of our 2017 Chrysler 200

By Omega3 on 10/3/2018 at 9:09 PM. Helped by Brandy Gaylor.

Our service advisor (Brandy Gaylor) was great. She did a good job keeping us informed regarding status of repair service. I highly recommend this service center.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By Dodge1 on 10/3/2018 at 12:23 AM. Helped by Marlinda Phillips.

Don Jackson’s Service Department was fast, friendly, and professional. Marlinda made our experience enjoyable. I would recommend this dealership for your service or sales needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

It was great but I need to bring it back having problems

By Bunny2829 on 10/2/2018 at 10:13 PM. Helped by Chris.

The service people are really great and make you feel right at home. they make sure that you are comfortable. and they keep you posted on what's going on with your car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Nick4647 on 10/2/2018 at 9:51 PM. Helped by Terry teamer.

Good was when you guys did the paperwork over the net.save a lot of Time in the dealership.once I got my own Finance settle the rest was a breeze.terry Teamer was very good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome folks!

By Tim Brooks on 9/25/2018 at 2:44 AM. Helped by Christy Gonzelez.

This is a very convenient location, the personnel is attentive, pleasant, and go out of their way to assist their clients. Christy is great- personable, thoughtful, and keeps you informed.

I would recommend this dealer.