Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best

By auto on 9/22/2018 at 12:08 PM. Helped by Terrell DOWDWELL.

The service was the best and the service Writer was the bomb, He keep me updated on the process and the service .I'll be back for brake soon .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This guy is a pro

By Get off my lawn! on 9/20/2018 at 3:02 PM. Helped by Nobody.

Felix my salesman was a real pro. He guild me through the process without being difficult. I got a great truck, a great price, a great trade in value in short I got a great deal. I would recommend Felix to anybody who is looking for a car or truck. The dealership did a great job in prepping my truck for the sale, I made demands in how I was going to pay for my truck and the dealership worked with me. My Father did business with Felix and I now buy all my trucks through him as well. If you want a truck or car, new or used go see Felix.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Dennishight on 9/19/2018 at 4:13 PM. Helped by Schoolfield , sorry lady who wrote up service name escaped me.

Trim was loose but they handled problems quickly with out any problems or questioning why it brought it in an provided loaner veclial an kept me updated

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional Courteous

By Alabama Joe on 9/17/2018 at 5:10 PM. Helped by Albert Ford.

Professional Courteous Experienced Friendly Good price The dealership was easy to find The ad on the Internet was accurate and complete Provided me with Car fax report

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Oil change was ok

By Global on 9/17/2018 at 2:22 AM. Helped by Don’t remember.

Was told oil change would be forty dollars but payed 70 dollars for oil change. Don’t understand why. Got the same job at other places for less.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Excellent

By Noneed on 9/15/2018 at 3:53 PM. Helped by Medrano Darns, Jonathan Aguilar.

Timely response to service. Kedran Darns was very professional in addressing my issues. Tech provided timely oil change service. Kedran provided me information on prepaid oil changes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best dealership n da world

By Jinx71 on 9/15/2018 at 3:12 PM. Helped by Crystal & teddy & James.

Great fast service . Ty to all who helped make the purchase great.. my second purchase thru this company and I would tell anyone to go see James and listen to his sales pitch lol

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By JeepDriver on 9/14/2018 at 3:06 PM. Helped by AJ.

Excellent service - clear and honest dialogue and competitive pricing. Sales agent was polite and knowledgeable. Quick process but did not feel rushed - glad I went mid week as they are clearly very busy on Saturdays!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Courteous

By Mslovele on 9/14/2018 at 2:14 AM. Helped by Christy.

The crew in the service department have always had excellent customer service even with difficult customers.. their patience and integrity is emaculant. Thanks again for everything!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless

By Dennishight on 9/10/2018 at 8:43 PM. Helped by Schoolfield ,.

Every thing moved smoothly with out any games. Sales rep knowledgable financial manager very helpful getting me best offer possible from finance company an explained every step

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Don Jackson

By Glenda on 9/10/2018 at 2:47 AM. Helped by Austin Palmer.

Our salesman, Austin Palmer, made our car buying experience very pleasant. He was very knowledgeable about different models and took the time to show us different styles and explain pricing for each trim package. The staff at this dealership was friendly and helpful and they have a great selection in stock. I would recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another Outstanding Experience with Jim Schoolfield

By Mike444 on 9/10/2018 at 1:36 AM. Helped by Jim Schoolfield.

This was my third purchase from Don Jackson of Union City & all with Salesman Jim Schoolfield. I saw the special online for Labor Day weekend and has been solicited recently to consider trading in my 2015 RAM I purchased there a few years ago. I called Jim (who always avails himself to his clients in a timely fashion and always gets back when questions are asked) and let him know my intentions and the specific vehicle I was considering. Jim started the process and brought in Sales Manager Joel to assist with the trade-in valuation. This help me determine what I could possibly afford. Although the truck I wanted was sold by the Fleet Department and none other similarly equipped models were available, Jim Joel spent the day and next morning finding something that would work. Joel got me what I expected for trade-in and showed me how I could afford a higher model than expected for only a little more than my original choice. I am super happy! Way to go Jim & Joel.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Comments

By Shante31707 on 9/6/2018 at 5:02 PM. Helped by Kedron.

Please never get let Kedron leave. He is one of the main reasons why I patronize this facility. He makes my customer experience worthwhile. He’s always willing to help with any service needs as well as give advice on future service needs. Having someone you can trust give advice on your car, makes people, especially women, feel safe. And that isn’t always the case at other places.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Juicy.37 on 9/8/2018 at 4:54 PM. Helped by I forget his name African American Male Mohawk going on and handsome also I think Brandy is her name and she is great!.

Thanks always for your help and be convient for me early mornings getting in and out. The staff especially the guy who always come check me in is wonderful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Meme@ on 9/5/2018 at 5:51 PM. Helped by N/a.

Service was outstanding with a very friendly environment. Waiting area was clean also my truck was out in no time and clean as I brought it in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Meanass1 on 9/4/2018 at 11:25 PM. Helped by Terry.

I really enjoyed the experience i was able to drive off the lot with what i wanted and im very satisfied will recommend this place

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Lightning and Amazing Experience

By Focus Distro on 9/3/2018 at 2:04 PM. Helped by Brett.

Brett is the man!!!! He made the deal really smooth and entertaining ;) Truly a hardcore salesman with extra ordinary capabilities of personalizing his conversation with the customers without shifting from his focus... Truly Admirable and Commendable personality. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Sally0550 on 8/30/2018 at 11:59 PM. Helped by Jemerll Walker. Albert Ford..

So glad I chose Don Jackson for my New 2018 Jeep Wrangler ... I was recommend it to speak with Mr. Albert Ford a salesman who was just outstanding.. Once the dealership received my Jeep wrangler , Mr. Ford call me and had all paperwork and ect.. . ready.. Thanks Don Jackson and Staff for helping me with a Great purchased !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By torrence657 on 8/30/2018 at 5:08 PM. Helped by The short dude on the corner in service department..

Good people and great service. He took care immediately. The process was very smooth. I would recommend the dealership to a friend. The whole atmosphere is very positive.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Great!!!!!!!!!!!!!!!!!!!

By Rolando on 8/27/2018 at 10:06 PM. Helped by Amy.

Mrs.Amy was great I will visit and send Friends and family to purchase a vehicle from don Jackson Chrysler Jeep, i look forward in purchasing a vehicle in the future.

I would recommend this dealer.