Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.5  
Overall Experience
4.4  
Price
4.5  
Quality of Work
4.5  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Ed on 9/11/2019 at 11:01 PM. Helped by Todd, Steve, Rob.

They were great! The process was made much easier because of their expertise and their friendly manner made buying a new car a pleasurable experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great knowledgeable service

By Joe on 8/17/2019 at 4:00 PM. Helped by Steve, rob, bob, jeanna & one other.

Very helpful staff. Interacted with five different people. They all worked together to get us into a new car. They all seemed to have our best interest in mind.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
4   Friendliness
3   Overall Experience
4   Price
4   Quality of Work

Service

By Bob1945 on 6/14/2019 at 8:36 AM. Helped by Rick.

Got oil change but doesn’t appear that all other fluids were checked as windshield fluid is empty. So this indicates to me that other fluid level may not have been checked, hope I’m wrong. To rectify the windshield fluid was in fact filled and checked. I discovered the problem to be the pump is not working.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality staff and we feel safe in our newly aligned jeep!

By Hayward, Wi mom on 6/13/2019 at 3:43 PM. Helped by Matt.

Matt squeezed us into the busy schedule before our road trip! We will be back to this Hayward shop! We will also buy our next Chevy here

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very accommodating, customer focused

By Tamarahscholze on 5/25/2019 at 6:02 PM. Helped by Steve L. And. Todd A.

Worked to find me a vehicle to my specs, worked to get me the best financing, very accommadating to get my vehicle home. Great customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance on my chevy hh

By pixiedragon7984 on 2/23/2019 at 1:41 PM. Helped by Trevor and his crew.

I went in to Don Johnson of Hayward and Trevor the service manager was awesome!! His whole crew really do an awesome job on keeping their clients aware of problems or extra maintenance that they vehicle might need. Everyone in the whole building was extremely professional and I would recommend anyone top go see them about car issues!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Kristina on 1/15/2019 at 10:24 PM. Helped by Steve Lindquist and Rob Decker.

I had an amazing experience at the Don Johnson branch in Hayward! Steve Lindquist was the employee who helped me decide on my vehicle purchase. He was more than helpful through the whole process! He made sure that I was able to purchase a vehicle with everything that I wanted within my price range.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Acadia

By Remiexxx1 on 1/12/2019 at 12:32 PM. Helped by Kevin, Steve, Todd.

Stopped in to check inventory, wanted to see the actual vehicle after researching online. Kevin was very helpful and offered to bring the one I wanted up to the Hayward store. Easy to work with, very efficient. All went smoothly and I bought my vehicle without having to travel to the other store.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very rude.

By Had bad service on 12/14/2018 at 4:10 PM. Helped by Dont know,.

Took my car in to get looked at, they were rude, I felt I was bothering them, they did test drive it in the parking lot and said it would cost $65 to put it up to look at it and do a diagnostics. I took it to another service place and paid $10 for the same service and had great service there. A few years ago I had the same bad experience there and thought maybe it had changed. I do not recomend this place at all.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought 2 vehicles within 2days

By Kkb1964 on 11/26/2018 at 11:37 PM. Helped by Steve,Kevin,Rob,tonya.

The dealer was very helpful, they get the best deal or rebates to lower the price! A friendly caring dealership love the small town attitude !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent.

By Forciers on 5/31/2017 at 12:39 PM. Helped by Service manager..

Excellent service. Always friendly and courteous. Quick service. Clean and nice waiting area. Take both of my cars for service to Don Johnsons. Always helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place to deal with

By New owner on 3/18/2017 at 2:56 PM. Helped by Tod , Kevin , Katelyn.

My shopping started online , Don Johnson was the fasted to reply back by text and email unexpectedly on a Sunday. Put money down the following Tuesday! Other dealers were not so fast to reply to my interest.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best atmosphere around!

By Schultzracing on 1/28/2017 at 9:44 PM. Helped by Todd Anderson, Trevor Wilson, Kevin Rich, Ashley Backstrom.

Started looking for a newer pickup on auto trader found many vehicles,found one at Don Johnsons motors,emailed late that night by 730 in the morning I had a response set up a time to see that specific truck. Went down there looked at some other trucks also. Todd Anderson was the salesman. Knew his vehicles in and out told him what I was looking for and what I needed with tow package. Very good explanations.. couldn't be happier with all the guys and gals service. Trevor got the vehicle in to get a tonneau cover installed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Earl, chip on 10/27/2016 at 3:48 PM. Helped by Thanks to all the staff! Dan, Josh, Kevin , and the nicest girl that did my paperwork. sorry bad with names..

The entire staff at Don Johnsons Hayward were great! very understanding of my needs, and my budget. A great place to lease or buy vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with Josh Zimmerman

By Nana Di on 6/25/2016 at 3:01 PM. Helped by Josh Zimmerman.

Great experience and very happy all around. So happy with our new Silverado 1500.. Josh was a great salesman and ended up beating everyone else's price. This was the 3rd car we have bought from Don Johnson in 10 years so that says it all..I highly recommend Josh if you are looking for a very honest , hard working salesman. Josh spent several years serving our country and you can tell the way he he treats you with respect.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The purchase of a used vehicle.

By blazer321 on 12/10/2015 at 2:23 PM. Helped by Todd Anderson.

I would like to thank Todd Anderson for all the support, patience and knowledge for the purchase of the Trail Blazer for our daughter. Todd was very clear on all the information on the Blazer and the loan for our daughter to purchase it. Jennifer really likes the Blazer and feels real safe in it. Thanks again Todd, very much appreciated. Jennifer and Linda

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

enjoyable experience.

By ronc on 8/11/2015 at 1:40 AM. Helped by Dan Hinman.

We had a great experience with our sales person Dan Hinman. He had a lot of patience with us and answered all our questions. We wanted him to price out a Chevy and Buick. He explained the pros and cons of each car we priced. We choose the Buick Elantra after taking a test drive. Great job Dan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Looking for a new 2500hd

By Fastapex on 5/31/2015 at 12:54 PM.

Great experience,fair price,good coffee. Would recommend to friends and family.great price on trade in no sales pressure. A lot of trucks to choose from

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Usually purchase vehicles near our permanent home. This...

By deckerwfd on 6/13/2012 at 11:07 AM. Helped by Dan Hinman.

Usually purchase vehicles near our permanent home. This time decided to purchase a new vehicle near our vacation home here near Hayward. We have come to respect the small town helpful atmosphere and friendly serving nature of this northland community and its businesses. The folks at Don Johnson's Hayward Motors are no exception. From the first interactions related to a repair on an older vehicle to all of the aspects associated with purchasing a new vehicle (sales and related [sometimes detailed] questions, the financial transactions, vehicle preparation, delivery and follow-through), everything has been perfect. We feel like we have been dealing with new friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

I came into the dealership with an agenda of getting a...

By rrykal on 5/29/2012 at 6:22 PM. Helped by Dan Hinman.

I came into the dealership with an agenda of getting a car with at least 35 mpg. I test drove the chevy cruze eco (rated at 42/highway) liked it and requested the lowest price they would take. I do not like dickering with salespeople and told Dan so. He gave me the total price pkg and i left. I wasn't in the dealership for more than an hour total. (bonus, as i didn't want to use up my entire day off talking to a salesperson). Over the next couple of days i researched the car on the internet and received quotes from various other dealers. Don Johnson's shot me the best overall price and I went back in 4 days later and purchased my car. I felt i had a great experience buying my first brand new car since 1986 and would definitely go back. By the way I LOVE my cruze eco so far. It drives and handles wonderfully, and the gas gauge has hardly gone down!. YEAH!

I would recommend this dealer.