Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Kyle P. on 11/14/2017 at 5:06 PM.

Joe Howland has helped our family with multiple vehicles over the years so there was no hesitation calling him with our latest purchase. He made the process quick and very smooth, making sure that all our questions were answered. Once again we had a great experience and walked out a very satisfied customer. Thank you again Joe and see you next time!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience!

By Doug and Cortney Arnold on 11/7/2017 at 2:13 AM.

Joe Howland was an absolute pleasure to work with. He answered any questions we had and made sure to go over all the details and features of the vehicle. By far the best experience I’ve had purchasing a vehicle at a dealership. We will definitely be coming back to see Joe for our next purchase!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

overall very good

By bdvacon on 10/29/2017 at 1:34 AM.

Joe was a great guy to work with and the paperwork process was pretty straightforward and easy. This was my second purchase from Don McCue and would recomend them. The only area for improvement would be the detail shop as I thought the car should have been better detailed. Not perfect but clean

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great people

By ramblerman1960 on 10/25/2017 at 2:58 PM.

Staff was great. Highly recommend them. Have been a customer for years. Joe H. Is the best to deal with, Very happy with our new Trax.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and nice

By azzona916 on 10/18/2017 at 2:27 AM.

It was my first car buying experience and they walked me through the whole process. I am very happy with my new car and the customer service I received while at the dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great Monday

By mutat7 on 10/11/2017 at 7:22 PM.

Everyone was especially kind to me during my time at the dealership. It was my first time buying a car and they were very patient as well as willing to help me understand everything. I left feeling great about my purchase and happy with the experience.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Liars and theives

By anthony william ramos on 10/5/2017 at 9:33 AM.

Due to an error on their part I was charged hundreds in overdraft fees. They still owe me money they're refusing to pay. Stay as far away from there as possible.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great

By Mary Lee on 9/29/2017 at 11:16 PM. Helped by Bob Kay.

Everyone was friendly and very helpful. They answered all my questions. The salesman, Bob Kay, went the extra mile to be sure that I was satisfied.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Easy and comfortable

By Rhags44 on 9/18/2017 at 8:16 PM.

Overall I was very impressed with my experience. Everyone was very nice and helpful throughout the process. I felt comfortable the entire time and was given as much time as I needed to make a decision. Joe walked me through every detail and setup and made sure I was taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice Experience

By happyeqperson on 9/18/2017 at 3:55 PM.

I went to Don McCue Chevy for an oil change last week, and left with a new vehicle! While I waited for the oil change, I asked a salesman about sales offers I had received in the mail. He said he would look into how they could work for me. I drove several vehicles, not finding one I liked more than my current Trax until I found a loaded black Equinox on the lot. My salesman was very personable and easy to work with. He was able to find a lease I could afford, even though this was a big tradeup for me. I love my new Equinox. Thanks, Joe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unparalleled service and professionalism

By Brian Powers on 9/3/2017 at 2:42 PM. Helped by Anthony.

Joe Howland and the rest of the team met our every need and made us very comfortable throughout the process. They stayed past closing to ensure we drove home in our dream car. Thanks Joe and you now have a repeat customer for life!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

No hagel, willing to work with you

By Jaikens on 9/1/2017 at 1:21 PM.

I would highly recommend going to Don Mcue Chevy in Saint Charles. They were straight forward without the usual practices you experience in car dealerships. When you go there ask for salesman Joe Howland, he was outstanding! He showed me the cars that were available, explained and demonstrated how everything worked and answered all my questions. The general manager Anthony was also easy to work with. I did not feel the usual pressure that tends to be exerted when they want to make a deal. I was treated very well and didn't purchase a very expensive car. I was impressed with this salesperson and dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership and Sales team!

By Miller40 on 8/28/2017 at 3:40 PM.

The manager and salesman were very helpful and professional. Great dealership experience overall. I will definitely recommend to friends and family. Thank You Don McCue!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional & Stressless sales experience

By Dennis Perry on 8/25/2017 at 5:17 PM. Helped by Abe Mustafa, Robin.

Working with Joseph Howland regarding a Equinox lease conversion to a new Equinox lease was a delightful experience. Joe is such a pleasant and hard working salesman who never made me feel pressured to except any deal different then what I had hoped to get even though he spent the better part of his day working with me until I received a deal acceptable to both of us. He remained very pleasant thru-out and he made me feel very relaxed. In addition to Joe Howland, I would like to compliment Abe Mustafa for all his help & patience with me in obtaining what I consider a great deal. I also would like to compliment Nikki and Robin of your office staff who were very pleasant and personable to work with for the completion of my leasing procedure and paperwork.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly, Courteous , Timely, Service

By Jim from Schaumburg on 8/24/2017 at 3:24 PM. Helped by Kelly.

They were friendly, courteous and professional.. Completed my oil change, filter replacement, and rotation of my tires in a timely manner. Did a thorough inspection of my car and paid special attention to my brakes as I was concerned it might be time for new break pads. They advised me of their status and advised that the rears were fine but the fronts might require service before winter. Very pleased with the way I was treated! Jim Sommerfield

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

AWESOME

By Rcamboo on 8/6/2017 at 1:31 AM. Helped by Robin Metz,Michael Basso.

My Husband has been looking for his dream van, was driving by Don McCue and there it was. A Chevy Conversion Van The staff was so helpful and able to work with us financially that was an acceptable price range for us, Thank you so much, Joe , Robin and Michael

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Waiting area

By Waiting Man on 7/22/2017 at 3:41 PM.

I have been to McCue Chevy a couple time for service . They always provide excellent service and are polite and professional. My only complaint is that they do not have enough space in their waiting room . I am always standing , no seats available . The complimentary beverages are always gone , and today the coffee maker was not working right. Small details to worry about , but When you are standing around for over a hour , they seem to matter.

I would recommend this dealer.

Overall Rating

4.3  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Friendly; knowledgeable staff!

By treeves09 on 6/19/2017 at 12:32 AM.

The staff at Don McCue chevy was very helpful and nice. They were never pushy about selling a car. The salesman we worked with was friendly. We didn't plan on going there, but tried a different dealership and were very happy with it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They Worked Hard to Get My Business

By stngr17 on 6/16/2017 at 1:59 PM. Helped by Robin Metz.

The team at Don McCue came through for me. I now have the car of my dreams. A metallic red Corvette (at a great price!)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Rocker123 on 6/9/2017 at 5:57 PM.

Excellent service. Joseph was very good at getting me the car I wanted for low payments. The overall dealership was very clean and had some great staff.

I would recommend this dealer.