Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used Titan

By Jill4714 on 2/14/2019 at 2:15 PM.

I was very pleased with the time that Kevin and Robert spent with us getting us in to our preowned Titan. I would go back in future to purchase again with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Crystal F.

By Crystal F on 1/1/2019 at 12:22 PM.

Clinton Foye went above and beyond to get me the vehcile I wanted. His customer service was pass five stars and I am sold on driving nothing but a nissian and buying it from Don Williamson Nissian and Clinton being my sales person. This is where I will surely be reommending my friends to buy their cars from. EXCEPTIONAL CUSTOMER SERVICE😀. Rodger Herring also went above and beyond very please.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy, Happy, Happy!

By jss42 on 12/18/2018 at 12:19 PM. Helped by Jamel Lloyd.

Purchased a 2019 Rogue from this dealership in Dec 2018. Couldn't be more pleased with the experience. Salesman, Jamel Lloyd was great. Knew the inventory available, very knowledgeable on the cars' features. Service department installed some additional equipment we wanted on our Rogue. They were great to work with also. Work done as promised and on time. Friendly dealership. Will definitely be a return customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Customer Service!

By Hawaii44 on 12/13/2018 at 1:33 AM. Helped by Ashton Maynor.

I rate my experience as a 5! My salesman was Ashton and he did great in meeting my needs, but most importantly he provided me with exceptional customer service! I would highly recommend this dealership! I was in and out! Ashton never pressured me or anything he cared about my needs and what i wanted! Thank you again Ashton!!!!!!!!!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my Nissan

By Password61 on 11/5/2018 at 5:05 PM.

We lost all 4 of our cars to Hurricane Florence and were looking to replace at least two right away., I had a great experience back in 2016 when we purchased our last vehicle here, so we went back & Don Williams in Jacksonville did not disappoint. The sales staff is amazing! Highly recommend Al Howard if you are looking to buy a car. He was professional and truly listened to our wants, need as well as budget. After a few hours of test drives and paperwork we picked two new cars that we love. Nissan continues to produce quality easy to drive vehicles at a decent price. Love , love , love my Rogue & Sentra! Thank you Al and Jacksonville Nissan.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Grateful

By JLee23 on 10/22/2018 at 8:45 AM.

Great service, they listen and then meet my need. They really wanted to help me and I’m grateful as I’ve been turned away by many. Mr. Howard took time to find what I needed and ensured I was able to get it. I lost my previous car to Hurricane Florence and I honestly had no expectations when I went. I’m grateful to Nissan and all the staff who assisted with my new vehicle. Great place, great staff, great atmosphere. They care and will do there absolute best to show it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good people, very helpful.

By Reuben on 9/6/2018 at 11:38 AM. Helped by Derrick Davis. Dave.

I spent a week looking for a fair deal on the right car. Derrick Davis was helpful without being pushy. I would use them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional experience

By JimRJacksonvilleNC on 9/1/2018 at 12:19 PM.

I had a good experience working with the professionals at the dealership. Al was listening to my needs and my wants. He took the time to answer all of my questions and he showed me all of the features of the vehicle I bought. Overall, it was a good experience that I would recommend to all.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Excellent Dealership

By Candy64 on 8/28/2018 at 8:32 PM.

I thank Al Howard for all he did to get us our 2018 Nissan Rogue. This is the best dealership I have ever dealt with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best

By ddsbutterflies on 8/8/2018 at 1:57 AM. Helped by Ashley not sure of her last name & Jamel Lloyd.

I can’t thank them enough for the attention to detail during the trade in of our 2016 Nissan Altima for our new 2018 Nissan Rogue. Thanks to Ashley & Jamel Lloyd in the sales department, Freddie, Bobby & Rob in Management. If you are looking to buy or trade DW Nissan cares about what the customer wants & needs in a vehicle. Thanks again, DW Nissan !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of new Pathfinder

By SctrGrl on 8/2/2018 at 11:33 AM.

Went in yesterday just to look at and drive a Parhfibder. Met with Jessica who helped me tremendously. She was knowledgeable n very informative. Found me the exact car and all the features I wanted abd needed. Manager worked with me on my tradein.and was able to put me in the car I wanted. Highly recommend this deakership. This is my second purchase from this dealership and again a very satisfied customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Desirea.Murray on 7/8/2018 at 6:20 PM.

I had just bought a car from here about a week or so ago and Clinton was the best guy to help me! He did all he could to find me a car that met my needs and wants. I love him! Because of him I now have a very reliable source of transportation. If you ever go here ask for Clinton Foye!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best car buying experience

By Sunshine on 7/2/2018 at 11:59 PM. Helped by James Browning.

OMG James Browning is the best car salesman I have had the pleasure of meeting, he got the job DONE. Never bought a car within hours usually it’s an all day process not at Don Williamson Nissan professional and friendly. Best place in Jacksonville NC to purchase a new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best and quickest dealership

By Justanotherone on 6/21/2018 at 10:21 PM.

knowledgeable , quick with paperwork, very upbeat, fantastic customer service. very upfront honest. They all go above and beyond to help you quickly get settled in. Jessica, is great! they always go the extra mile.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

an enlightening experience

By Daniel Kopsco on 3/8/2018 at 9:46 PM. Helped by James Browning.

The sales person (James Browning) went above and beyond his duties. He was very knowledgeable with the entire Nissan line. I walk into the dealership dead center to look at a Rogue, even took it for a test drive. Total time aprox 90 minutes, on the way back to the dealership I inquired about the Murano even after test driving the Rogue, talking all about the Rogue, he ask if I wanted to take the Murano for a spin. James showed great patience, understanding, and the urge to go above and beyond in his job. I will definitely be back at this dealership and the salesperson (James Browning) in a few weeks to finalize the purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I hav had!

By Satisfied on 2/16/2018 at 5:51 PM. Helped by Jamel Lloyd.

I just purchased a car from Jamel Lloyd at Don Williamson Nissan in Jacksonville, NC. My experience was met with kindness by Jamel Lloyd our sales rep. He is so kind, knowledgeable and most of all truthful. No pressure. The financing staff was amazing as well. I have bought several cars from multiple dealerships. Never have I experienced a dealership as wonderful as Don Williamson! Five stars for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Going the Extra Mile, Extremely Satisfied

By Sherry Crawford on 12/30/2017 at 2:57 AM. Helped by Tristan Sorensen, Brandon Deegan.

Tristan Sorensen made car buying a Breeze !!! If you are like me, car shopping and buying become very stressful. Tristan and Brandon Deegan ( in Finance) at Don Williamson made this experience Amazing ! I felt that Tristan understood what I wanted in a vehicle and what I was willing to pay. He brought those 2 factors together making this a very comfortable experience. Please, if your shopping around for the best deal, Stop in Don Williamson today and let them do the work for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy customer!

By lp1414 on 12/13/2017 at 11:22 PM. Helped by Derrick Davis.

Staff was FANTASTIC, friendly, and extremely accommodating throughout the entire process purchasing our new vehicle. Derrick Davis was incredibly helpful and ensured every need my husband and I had was met. Even after sealing the deal, Derrick is still in contact with us making sure we are completely satisfied with our purchase and services received. I couldn't be happier with our experience at this dealership and would highly recommend to anybody shopping for a new or used Nissan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Dealership

By James on 10/26/2017 at 1:41 AM. Helped by Tommy.

I have owned many vehicles in the past and used many different dealers here in Jacksonville, NC. Don Williamson gave me the best buying experience with a top notch team of sales and finance associates. This is a Dealership that will not waste your time. If it seems like your buying experience is taking to long, I can promise that it is because they are trying to give you the best deal on your new vehicle and trade in. I have never seen anyone who loves to do their job to help people more than you. Thank you Don Williamson for serving in our community and with everything you do.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Dont buy a car here BOYCOTT and go small business

By SafetyFirst on 9/6/2017 at 5:26 AM. Helped by Not sure who the heck it was he evidently doesnt work there anymkre per thier excuse..but that doesnt xount.

My mother and everyone riding in her car is still in danger. The car nobody listened. Got consumer affairs involved...theres enough reviews to go to the FEDERAL TRADE COMMISSION at this point! They wont fix and theres most likely more damages being put on your car when you bring it in for repair. So upset n still the cars falling apart piece by peice. We were lied too. The owners pockets are so fat that he could of made a peace offering but that didnt happen. Theyd rather sell a bad car that could kill someone than be a moral person and compensate for the horrible shape the cars are in. Most are purchased at auctions by the way! Until my mother is given a car out of forgivness i will continie to fight for justice.! Dont buy here u will be lied to and put in clear danger as well as the carfax reports may not even show everything you needed to see to begin with.

I would not recommend this dealer.