Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.7  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience yet!

By Danny A on 8/1/2019 at 7:58 PM.

Couldnt be happier with my experience at done deal motors! Sarah Y. Was a huge help with everything i needed to know about my new car and went the extra mile to get me into it! Also wanna thank Oliver there to make everything official on paper! Awesome staff and excellent dealer would highly recommend to anyone!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Knowledgeable, Transparent, Accommodating, and Efficient

By stevenm on 7/26/2019 at 3:33 PM.

I bought my first car at Done Deal Motors and am quite satisfied with the whole process. Sarah did a great job at assisting me in the purchase. She was transparent, knowledgeable, and accommodating to my needs. She was also efficient with helping me reach the point of driving away with the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and professional service!

By AHib on 7/26/2019 at 12:15 AM.

My Ram 1500 crept up on 200,000 miles which for me is an endline for owning a vehicle. I did some research with a good friend Pete, and found a 2010 Dakota! I went an met with Sarah and she and I took a test drive. The car was clean and showed no wear considering it was 9 years old. Sarah was quick to respond to numerous questions I had and with 3 days I was driving the Dakota! Oliver, the finance manager was also a big help in closing the deal! I strongly recommend Sarah, Oliver and DoneDeal for purchasing your next vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By RoyR0229 on 6/27/2019 at 1:28 AM.

Sarah was very helpful and enjoyed working with her she is very personable and held the vehicle I wanted to test drive other dealers failed in that area it was great working with her and I purchased the vehicle great woman to work with I highly recommend her

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Saltwater on 5/3/2019 at 11:26 PM. Helped by Vadym Chekhovych.

We purchased a Jeep for our Son and Vadym was a pleasure to work with and great salesman and dealership we are actually purchasing a second vehicle as well. Thank you Vadym !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Kal's Review on 4/30/2019 at 2:57 PM.

This was my first purchase of a used car in 20 years. I got the notification of the GLK350 availability through CARFAX app, and then the DoneDeal Motor made it very easy to acquire the vehicle. Kervin was my sales rep, he is very young, but surprisingly knew every ins and outs of the vehicle I was interested in. He walked me through the whole process and the options, including financing and warranties, available to me. I ended up buying the car fully, but decided to get the warranty. However, I decided to forego the warranty option two days later and the financial specialist Oliver took care of that quickly. All in all, I had a fantastic experience at DoneDeal Motor, and I won’t hesitate go back for my next car. A special kudos goes to Sergei, the owner, he is very customer focused and he personally delivered the car to me once the registration process was completed. It was refreshing to have a hassle free experience buying a used car. Good job everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with great people!

By G on 4/17/2019 at 4:58 PM.

I hadn’t worked with Done Deal prior to this experience and I have to say that I was really impressed. Vaduz was accommodating to me and my kids when we stopped in and worked with me and my crazy schedule. I bought a Jeep SRT from them and the car is immaculate. Oliver assisted with the financing and everything was ready to go when I came in. They have a great team with an incredible Selection of high quality vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By Honda guy on 4/1/2019 at 8:43 PM. Helped by Sarah Yang.

It was a pleasure dealing with Sarah & Oliver at Done Deal Motors. I saw a car I was interested in on Sunday & emailed about it's availability. Sarah emailed me back that same day saying it was & I could meet with her the next day, which I did. Sarah was very helpful. I liked the vehicle & ended up purchasing it. Oliver closed the deal for me on Saturday afternoon as I was unable to get there during the week. I HIGHLY recommend Done deal Motors.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great place

By Stacey1$ on 3/22/2019 at 11:18 PM.

Bought a 2013 Yukon Denali xl and very happy. The whole process was easy and stress free. They had the car cleaned, filled the gas tank, and had it inspected for us. Great place!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By MikeHawk on 3/21/2019 at 12:41 AM.

It was a pleasure to have Vadym show me and my wife our options and we picked a beautiful 2011 Land Rover LR4. Everything was smooth and straightforward no games. I will definitely be back for another vehicle when the time comes.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Place To Buy A Vehicle

By Di100 on 3/13/2019 at 4:48 PM.

I had the best car buying experience here. Vadym was great. No pushy salespeople here. I bought a caravan just coming off lease. But they have plenty of Jeeps, SUVs, etc... Really good prices. Oliver was also great to deal with in finance. Ill be buying my cars here in the future. Awesome experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Good van, good price

By Aentrup on 3/12/2019 at 8:21 PM.

We got a good deal on a good van. They treated us well and made the process easy. They did the small repairs we asked for (brakes and tires) without a lot of back and forth. Overall great experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Zemlin on 2/14/2019 at 4:34 PM.

We had a great time buying a car from done deal motors . They were professional and knowledgeable about the car and were honest and up front throughout the entire transaction

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

DECEPTIVE PRACTICES

By amarrero12 on 12/18/2018 at 8:53 PM.

THIS DEALERSHIP USES DECEPTIVE PRACTICES TO SELL THEIR VEHICLES. THESE PRACTICES INCLUDE BUT ARE NOT LIMITED THE SALE OF VEHICLE THAT THEY KNOW ARE NOT MECHANICALLY SOUND AND PROVIDING FALSE OR INCORRECT DOCUMENTATION SO THAT YOU ARE UNAWARE OF THE RIGHTS AS A CONSUMER. MY SUGGESTION IS TO STAY AWAY.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VEHICLE UPGRADE

By Stan on 11/28/2018 at 1:12 AM.

Shortly after purchasing my Range Rover from Done Deal I brought it to their service department for the installation of running boards. The price quoted was quite reasonable and the work performed perfectly and in a most timely manner. From the dealer management through my salesperson to the installation mechanic I was treated most prtdonally. The work was performed most professional. And the final cost was exactly as originally quoted. I wish there were more than 5 stars available to rate Done Deal, every aspect of this company is highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasurable. No high pressure sales.

By DaveT on 11/17/2018 at 11:12 PM.

Vadym and team were very nice. At no time did I feel pressured to buy. I would buy from them again and I recommend Done Deal Motors highly.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

STAY AWAY FROM THIS PLACE

By dstew8871 on 10/6/2018 at 9:46 PM.

I guarantee you 99% of these reviews are fake. There is no way this dealership has a good rating. I recently got financed for a 2008 Acura TSX through this dealership. First of all they put down on my credit app without my permission that I have been at my current job for 2 years when I never once told them or did they ask me how long I’ve been at my job. I’ve only been there 7 months. That’s another story I’ll get to at the end. They basically rushed me through the paper work to get me approved and now I know why. The car they sold me was a complete piece of sh*t. They claimed in the listing that this car was like new and it was far from it. The passenger side inner door had a serious rust spot that was just about eating through all the way. The front calipers, rotors and pads were completely shot and the same goes for the rear calipers, rotors and pads. The transmission fluid was low a whole quart, the power steering fluid was low, the flex pipe was just about rotted out even though the salesman there told me that it was an aftermarket exhaust that’s why it was a little noisy LOL. Oh and the transmission was on it’s way out and would hesitate to shift to the next gear. I can only thank god and the bank for saving me on this deal. What happened was when these snakes lied on the credit app the bank (which I’ve already financed and paid off a car through) called me to mention the problem about my employment verification. I told the bank I never once said I worked at my job for 2 years and I didn’t write it down on the credit app either. Makes you wonder where the bank got 2 years from? Hmmm maybe the dealership lied and forged it on the credit app? That’s my guess. So I then asked them if that would be a problem and they said it might be that’s when I immediately said to them to cancel the deal. Thankfully they told me they still didn’t pay the money off for the car to the dealership and that I could simply bring the car back and get my old car back which I used for a trade in down payment. Even the guy at the bank told me the whole situation sounded shady and he’s also told me even though I had plates on the new car and was driving it he said the bank didn’t even receive the registration from the dealership yet LOL. PLEASE TAKE MY ADVICE AND NEVER GO TO THIS DEALERSHIP. YES THEY MIGHT ACT NICE WHEN YOU GO THERE BUT I GUARANTEE THE CAR THEY SELL YOU WONT BE NICE. Oh and for anyone that’s wondering it was the 2008 Acura TSX they have for sale and just yesterday a day after me returning it HAVE AN AD UP FOR THE SAME CAR AGAIN! They couldn’t have possibly fixed the front and rear rotors calipers and pads or the rotted flex pipe or the transmission issue or rust on the passenger side inner door for that matter in only a day. What a bunch of jokes those people are. They obviously don’t look over their cars and just put them up for sale. Just don’t say that I didn’t warn you!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

It was a wonderful experience.

By Kblaze on 10/5/2018 at 9:03 PM.

It was stress free. E mails were responded to promtly. The van was what they said it was. There were many nice bans to look at to compare.Vadym was very helpful and kind. We loved that you took care of registering and a new sticker. We drove our new van home only a short time after signing the papers. I would recomend Done Deal to my friends.

I would recommend this dealer.

Overall Rating

3.4  

5   Customer Service
5   Friendliness
2   Overall Experience
4   Price
1   Quality of Work

Ok, but...

By Eric Erwin on 9/17/2018 at 9:07 AM.

The Intent of this review is to educate others about buying a used car. The dealer themselves were good to work with, polite and courteous. The quality control and inspection of used cars are left to be desired. I am fully understand that I am buying a used car, and it's at my own risk. I bought a slightly used Lincoln after researching a good deal here at done deal motors. It was promised the car was flawless and passed inspection, everything works perfectly, etc. After making the 4 hour trip, the car seemed to be decent, and I discovered one issue already which were the electronic controls on the dash were malfunctioning. Dealer and I agreed on a revised price and reduce the purchase price by a few hundred. Shook hands and deal was done. I drove back home, made an appointment for VT inspection and it had failed. The alignment was bad which caused inner tire wear that I didn't notice at time of purchase, which I suppose makes me responsible. I had to replace all 4 tires for $800. On the way home from the dealership, I also noticed that the sunroof was inoperable which I am getting charged $625.00 to have fixed, along with all interior lights not working (not a fuse). I had Lincoln figure out the issue, and a wiring harness is to be blamed, $240 with labor (diagnosis). The faulty dash control turned out to be a $900 fix. So please be careful to make sure the vehicle is up to your expectations before taking delivery, as I embarrassingly didn't, and the $300 I got off the sale price turned out to be nothing after dishing out $2500 of repairs in a matter of DAYS of taking delivery. I didn't want to deal with the hassle of driving 8 hours to the dealer to assist, as my experience with these situations are a waste of time. Like is said, decent and polite people, but quality of cars are highly questionable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2012 Dodge Caravan

By Djjr23 on 9/11/2018 at 12:01 AM.

Vadym Chekhovych and Oliver Loonie are very friendly and helpful. Would recommend them to friends and family. Thank you guys for all your help today.

I would recommend this dealer.