Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks Carlos for your service.

By Flores,Ana 1961 on 4/22/2018 at 2:46 PM.

The service advisor was very knowledgeable and friendly , he explained the situation very clearly and took care of my car until it was delivered to me clean and in perfect condition. Carlos is a very nice and courteous service writer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional

By Steve on 4/21/2018 at 3:05 AM. Helped by Rey Costa.

This dealership is extremely well run. Every staff member at every position was extremely professional, thoughtful and easy to work with. It was a remarkably pleasant experience. I would highly recommend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Sebi1019 on 4/18/2018 at 10:00 PM. Helped by Ruben Lara.

Excellent service. The service rider kept us updated with the progress of our service. The service was done very quickly. The car wash was a plus.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership, and staff.

By Usmc BigO on 4/17/2018 at 12:47 AM. Helped by Rey Suárez.

Great service, professional and helpful staff. If you buy your new car there you won’t be sorry, and the pick up and delivery vehicle service is great. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By Lincolnmkz2018 on 4/16/2018 at 1:23 PM. Helped by Antonio Marinelli.

Simply this Linconl Center is amazing. The guys in the Service Department are very profesionals. This people do the best thing to make you feel comfortable. Antonio the service advisor has and great level of communication and customer service. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Atención Excellente

By Nino252413 on 4/14/2018 at 5:04 PM. Helped by Michelt Dominguez.

Un centro excellente con un personal bien preparado y calificado una excellente atención y mis méritos para todo el personalmente en general desde los manager vendedores financistas servicio todos sin exclusión Gracias por su buen sercicio

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

New car purchase

By Yacht club 1 on 4/14/2018 at 5:20 PM. Helped by Sergio.

Sergio was great to work with. Took quite a while for navigator to be built but worth the wait. Sergio delivered our SUV this week & reviewed its operations. I must admit there’s a lot to learn. I will be recommending this Dealership & Sergio

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

The service was excellent. After a bad

By Lavoris 63 on 4/12/2018 at 9:31 PM. Helped by Frank Ortega,Service advisor..

Great service, friendly associates. Love this new look Lincoln Continental very much. Maria Diaz and Frank Ortega are awesome sales people. Would recommend this dealership to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

It is always GREAT, I keep coming back.

By Robert Peddicord on 4/6/2018 at 7:10 PM. Helped by Rey Costa.

I;m always treated like family, everyone at Doral Lincoln seems to really care about me.,I've had 3 Lincolns from this dealership. in the last 4 yrs and my children have 2 SUV's. I always feel at home.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great cars. Great costumer service

By Fernandez on 3/29/2018 at 6:02 PM. Helped by Eric Hormolla.

Great, luxurious, comfortable cars. Amazing costumer service. Especially Eric Hormolla. Took a very long time explaining every feature of the car and answering all my questions. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best dealer

By Carlos9162 on 3/29/2018 at 4:28 PM. Helped by Eric Hormilla.

We got the best attention when shopping for our car, made us feel like the customer’s satisfaction was top priority. Can’t wait for next time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service at Doral Lincoln!

By Pam8553 on 3/29/2018 at 3:54 PM. Helped by Sergio.

We just purchased a 2018 MKX. The dealership had to go out and find my car, which they did. Sergio did an excellent job, staying in communication through the whole process. I could highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service!!

By MKC2017 on 3/29/2018 at 3:04 PM. Helped by Tony Marinelli.

Came in for service on my vehicle and was greeted and taken care of right away. The dealer had a gentleman drop me off at work and then had my vehicle delivered to my job after the service was completed. I’m very satisfied with the personal attention. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buy a new car

By New owner on 3/29/2018 at 2:58 PM. Helped by Rey, Pérez.

Excellent customer service , excellent condition of the pre-used vehicles , very friendly and professional staff. I bought two vehicles the same day!!!! I am happy 😀

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good

By Rafe2408 on 3/7/2018 at 5:05 PM.

Muy buena experiencia buena atención muy profecional me fui satisfecho del dealer compre lo que quería todo fue bien rápido y seguro recibí una gran ayuda por parte de augusto

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exelent customer service.

By jose loynaz on 3/6/2018 at 3:55 PM. Helped by Anthony Mattingly.

The service department I consider to be the best I have experienced. I have to let you know that Anthony and the rest of the staff are professionals that welcome you Anthony's dedication and interest goes beyond expectation. I really recommend Doral Lincoln.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service for my car

By Nubia on 3/1/2018 at 3:47 PM. Helped by Leo.

The experience with Leo was great!! Very profesional and friendly!! The job was made on time and I was informed of every step of the process. Thanks again to Leo!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Air conditioning had a stitch smell

By goldensnapper42 on 2/28/2018 at 7:10 PM. Helped by Leonard,Mr.Onix and Bruce.

Doral Lincoln is a phenomenal service department ...with a superior customer service representative she awesome and service advisor leonard, and Mr. Onix and Bruce were awesome! They gave me the reassurance support that there's not job hard for Lincoln! Fantabulous service overall.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Good customer service

By jfa on 2/28/2018 at 6:11 PM. Helped by B. Almora.

I love this dealer but the only reason I give it 4 stars today is due to the pick up time. My loaner was supposed to be at my house at 8:30am. I had work that day and clearly said I needed to be on time. My loaner came at almost 11am. If the schedule time isn’t accurate, please tell the customer to plan their day better.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Parts were late but Tony the service manager was great

By RAUL F HERRERO on 2/24/2018 at 5:38 PM. Helped by Antonio Marinelli.

Brake pads Parts were not in stock and delayed service for about one hour. Tony the service manager has engineering background and is great as service manager

I would recommend this dealer.