Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service & Carlos Viera, helpful as always

By Ingridmh on 10/12/2017 at 9:08 PM.

It is very easy and convenient to take my car to Doral Lincoln. Carlos Viera always makes sure I get great service there. The employees there are very efficient and I always feel welcomed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Tires

By anamargarita on 10/11/2017 at 9:33 PM.

I purchased 4 new tires for my 2016 Hybrid MKZ & the tires were installed at the dealership. The service was professional, speedy & efficient, as always.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By mami8048 on 10/8/2017 at 11:11 PM.

Mr. Montoya was very helpful, an excellent salesperson. Is friendly and at the same very professional and always willing to answer all the questions you should have.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rolando is the best

By Chipaco1 on 10/6/2017 at 7:42 PM.

Amazing!!you can go wrong with him, he help you a lot with your needs and make the experience smooth, fast and clear. Highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased

By Vero1212 on 10/5/2017 at 9:15 PM. Helped by Eric.

Eric the sales person was wonderful . I was not decided on which car to buy. I was deciding between another mercedes,a Lexus or a Volvo. Thanks to Eric he helped me decide. He is very knowledgeable and friendly. Mr.otero was also great. And also Jose who helped me switch the car insurance. Mr. Velez was also very friendly and profesional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Oreyes 69 on 10/5/2017 at 3:23 PM. Helped by Yeison López.

Great costumer service, professionalism . Yeison did a great job and helped me a lot , very friendly and always willing to go the extra mile for helping the costumer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Carl Stocker on 10/3/2017 at 2:51 PM. Helped by Eric Hormilla.

Great customer service. Every employee that we encountered was extremely courteous with us. Eric Hormilla was especially instrumental in closing my previous MKZ lease and making a seamless transition to the new lease.Thank you Eric !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING SERVICE AND PROFESSIONALISM

By ANTHONY on 10/2/2017 at 4:50 PM.

MR. DOMINGO LOPEZ WAS OUTSTANDING AND DETAILED IN ALL ASPECTS OF THE SALES PROCESS! HE IS DEFINITELY A ASSET FOR YOUR DEALERSHIP. CONGRATULATIONS ON HAVING HIM ON YOUR TEAM!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Deliver what they promise.

By MiamiEd on 10/1/2017 at 6:40 PM. Helped by Unknown.

I have owned my Lincoln Continental for almost a year and have found my dealership (Doral Lincoln) to have delivered on their promises. I love my car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2017 MKC experience

By GRETYS on 9/27/2017 at 1:29 PM. Helped by Eric Hormilla, Johnny and Rolando.

Great customer service. Every employee that we encountered was extremely courteous with us. Eric Hormilla made the process straightforward and easy. I left the dealer feeling confident and happy with my purchase. I will definitely be recommending them to my friends and family. Thanks you so much for your help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Ramon929 on 9/25/2017 at 8:13 PM. Helped by Maria Diaz.

The leasing experience with Maria Diaz at Lincoln Doral, was exceptional. She guided us through the process and made the experience a pleasant one. Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Service

By Lincoln on 9/21/2017 at 6:06 PM. Helped by Antonio / service advisor.

Good service, service advisor very professional, good dedication and excellent cooperation all the time. I made an appointment with dealer requesting a loner during the service for my car. Unfortunately the dealer and the rent a car did not have car, so had to cancelled and changed my doctors appointments for reason

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional experience

By Abi on 9/19/2017 at 11:32 PM. Helped by Rey Perez.

Rey Pérez is an asset to your company and I'm totally satisfied with the way he interacts with customers. He has been exceptional! Everyone we met through the car buying process was a true professional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent costumer service

By Juan55 on 9/14/2017 at 3:12 AM. Helped by Danny Fernandez.

I've been leasing my cars at Doral Lincoln since 2012 and I will keep going because the experience is always awesome, the costumer is always treated with great respect and consideration, and the deals offered are very good. All the staff is always very helpful friendly and professional and that includes also the service department. Keep the good job, you make things feel easy and the negotiations and transitions always smooth. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By Damian79 on 9/9/2017 at 2:59 PM. Helped by Ray Costa.

From the moment we spoke with our sales rep Ray Costa, we were treated incredibly professional and he gave us the best deal possible. We left there extremely happy and i will definitely be coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and very attentive staff.

By dramamama on 9/5/2017 at 6:10 PM. Helped by Alexia Iglesias.

I had my car in for service on a Saturday. I was warmly welcomed by Alexia Iglesias, the service advisor and in a few hours I was out with my car serviced. I appreciate the friendly and customer-focused attention I received. Isabel

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Online Buying Experience

By DB3812121 on 9/2/2017 at 6:11 AM. Helped by Giancarlo Colon.

The experience from beginning to end was very positive. Between the two salesmen that dealt with me, Eddie & JC they were awesome! I live 4 hours away and considering the online buying experience I would do it again! They made it so easy and were always on top of their game! We received the car and immediately took it to our mechanic and he said we purchased a quality product at an excellent price. Thank you Eddie & JC, well done!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great!

By Mferro on 8/31/2017 at 3:31 PM. Helped by Claudia Gomez.

Excellent service. Very friendly and accommodating. The salesperson really took her time to show you the car, knowledgeable on the product and great in closing the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Excellent service"

By mabelpe on 8/27/2017 at 2:38 AM. Helped by Antonio.

I was treated with respect and in a timely manner. Everyone is very professional and respectful, I had a great experience. What I love most of all is that they treated my car very professional and took care of given it back clean and spotless love it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

exelente

By ricardo,estrada on 8/25/2017 at 1:31 AM.

Muy profecional y correcto en todo momento tratando que saliera complacido ,y lo logro ,sali complacido y como deseaba ,todas mis amitades lo he recomendado por su buen trabajo para con los clientes,gracias.

I would recommend this dealer.