Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.6  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By 3426310 on 8/11/2017 at 10:27 PM.

Called at 8:20 while they were closing at 9 and flew to the dealership. I saw a vehicle in as interested online completed all paperwork and picked up the car the following day. Smooth transaction and easy experience. Highly recommend.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Overall Incredible experience

By og23 on 8/11/2017 at 2:07 AM. Helped by yeison lopez.

Very professional and overall great deal! Thanks again for the amazing experience and thanks to Yeison Lopez for assisting me and helping me get my first car.

I would recommend this dealer.

Overall Rating

3.8  

3   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Muy bueno

By santi on 8/7/2017 at 5:04 PM.

El ambiente en el local es muy bueno, la atencion muy bien, el Sr. Lopez es una persona muy capacitada y nos trato como fanilia, solamente me desagrado el espirito (un poquito) agresivo del 'manager' aunque tambien lo considero una persona muy inteligente, capacitada y muy amable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Excellent Dealership & Exceptional Service"

By Michele Polisar on 8/3/2017 at 9:58 PM. Helped by Rey Costa Sales Consultant.

I highly recommend Doral Lincoln. My sales consultant Rey Costa is very knowledgeable, courteous, patient and professional, as was my sales manager Rolando Garcia. The whole team at Doral Lincoln showed me they truly cared about my experience while looking to purchase a new vehicle from them and I did! They treated me with the utmost respect and showed me they care about my total satisfaction. I am pleased to say, I will be a customer of their dealership for many years to come. BRAVO...to the General Manager Miguel Otero who is a successful businessman with integrity, knows how to treat people and operates his dealership with high standards yet, makes you feel comfortable like you're a part of his family at Doral Lincoln. No games, No tricks...Pure Honesty!!! Also, a special thank you to my Finance Manager, "Johnny" ~ Keep up the GREAT job and thank you ALL. I love my new Lincoln MKC :) Sincerely, Melinda "Michele" Polisar

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Straight forward

By LeandroM on 8/2/2017 at 6:52 PM. Helped by Ruben and Eric.

Great experience, straight forward, no extra games, a good deal for everyone, the car is great, awesome features and they even helped me driving the car home for me. ahh full tank of gas included.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Dealer Experience!

By Raquel Steffes on 8/2/2017 at 2:58 PM. Helped by Danny Fernandez.

I have purchased my last 4 vehicles at Doral LM -- and I live in northern Palm Beach county. They deal straight up with you, find what you want, don't try to sell you something that you don't want and they work hard to make the dealer experience the best that it can be. I will continue to drive 1-1/2 hours to this dealership because they have the best customer service, the best deal experience and they are truthful.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Good buying experience

By marc lawrence on 8/1/2017 at 2:41 PM. Helped by Daniel Fernandez.

I enjoyed a good buying experience at Doral Lincoln. My sales person, Daniel Fernandez, was very helpful. He was well informed and knew the vehicle in detail.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By Yoyoyije on 7/30/2017 at 1:17 PM.

Buena atencion renta car fue rapido y bueno no tuve que esperar mucho el fregado estubo incluido en el servicio yo volveria a llevar mi carro a alli

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great service experience

By James B on 7/29/2017 at 12:08 PM. Helped by Christian (Service Department).

Christian from the service department gave constant updates and addressed al of my concerns. The refreshments in the lounge were a nice touch, as well. The staff was very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, friendly, knowledgeable

By Krispi747 on 7/25/2017 at 4:39 PM.

Eddie made the experience quick and painless. Was able to negotiate a good deal and was fair and clear about the process. Would recommend him to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer Service

By Santytc on 7/23/2017 at 1:16 AM. Helped by Alexia.

I received Great customer service by my service advisor Alexia. Waiting area is very comfortable. They offer free coffee and doughnuts. Highly recommend this place.

I would recommend this dealer.

Overall Rating

3.8  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
2   Quality of Work

As good as it gets ! Antonio was superb!

By 27 OUT on 7/22/2017 at 12:21 AM. Helped by Onyx was a consummate gentleman with precise knowledge and extraordinary communication..

I was exceptionally pleased with the improved management and staff ( Antonio ) in service. On time, with quality of workmanship and a smile ! My car was serviced as it is the luxurious ride it is!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service and Staff

By Carlos Lopez on 7/19/2017 at 3:29 PM.

We purchased the MK T approx 5 years and have always service the car at Doral Lincoln with excellent service, Mr Carlos Vierra service adviser is like ALL State, you are in good hands

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Effortless!!!

By Long Time Lincoln Owner on 7/19/2017 at 2:39 PM. Helped by Antonio.

I was not even sure with Black Label service this could be done, but a dealer rep picked up my MKZ at my office in Miami at 10:30am and returned it by 2pm completely finished with the 7500 Mile check-up and totally washed like new. The rep was extremely nice and helpful. I was worried this would not work and I would be stranded overnight without my vehicle. But Doral came through and confirmed the spotless reputation of Lincoln and their dealerships. Thank you all! - John Sherman Coconut Grove, Florida

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service visit

By Norma123 on 7/18/2017 at 4:19 AM. Helped by Antonio.

I tok my car in for se vice. I was taken care of right away. I waited at the lounge and was greeted by very friendly people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Corteous

By pablo on 7/14/2017 at 2:46 PM. Helped by Chris from Service and the Service Manager.

I took my MKC in for scheduled maintenance. I arrived at 7:15 and was out by 7:30 am with a loaner MKZ. The service manager was very attentive and my car was serviced and ready the same day. It was a trouble-free experience. Regards, Pablo

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and follow up with customers.

By Bigs3608 on 7/4/2017 at 3:05 PM. Helped by Eric in sales Dept.

From my salesman Eric to parts Dept, to the service manger they all connected to solve my problem expediant. Fast service. Quick parts ordered needed to complete the warranty work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelente servicio

By Lily on 7/1/2017 at 5:46 PM. Helped by Antonio, service advisor.

Excelente servicio y un trato amable y cordial por parte de los empleados, siempre es un placer ir a las instalaciones. Gracias por su atención.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT AND PROFESIONAL

By modia on 6/27/2017 at 4:28 PM. Helped by Yeison Lopez.

Yeison was very was very profesional explain every detail about the car. I will tell everyone about experience and the great costumer service I receive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris is a very reliable agent

By Pedro on 6/23/2017 at 3:05 PM. Helped by His name is Chris in service , I haven't work with him before, but I will.

In my experience this year , I have never had a person as responsable and profesional as Chris. I a humble way! His approach always ahead of time , using all his tools( text messaging etc) . In a few words,I have never left the service department that early 1130 am and so happy , my car clean and ready to go . I call that efficiency, caring for the costumer. Excellent service

I would recommend this dealer.