Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By TD on 8/2/2017 at 5:01 PM. Helped by Can't remember his name..

I am impressed by the tenacity they went after the supplier for a part that needed to be replaced under warranty (a different place initially did the repair and didn't do it correctly). They are awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Trish Garrison on 7/31/2017 at 3:34 AM. Helped by Eddie.

We were very impressed with the service we received at Doug Smith Kia. We would totally recommend them. They were very friendly and helped us with any questions we had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever, greatest salesman on earth

By Ohsogoodrich on 7/1/2015 at 8:40 PM. Helped by Skyler.

Skyler is the man. What a breathe of fresh air. He was very upfront, and honest in everything he said. He didn't try to hard close me, like the dealership I visited before him. These guys are professional, friendly and work with your needs and budget. Even though I didn't end up buying a car, due to personal reasons, I felt compelled to write an excellent review. 5 star, two thumbs up. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fabulous

By karen.erekson on 11/27/2014 at 5:57 AM. Helped by Darin.

We knew it was coming… the dreaded day we’d have to venture into a dealership to trade in our old, ‘well-loved' vehicle for a new one. We’d done some research and had an idea of what we wanted, but you don’t ever REALLY know, do you? Maybe you do... But we didn’t. I set up a time to meet with Darin for a few test drives, knowing full well that we wouldn’t be purchasing that day. In fact, I didn’t even clean out my car ahead of time. Whaaat?! Who DOES that? But we did. Purchase that day, I mean. And it was primarily because Darin did everything he could to help us in narrowing down our options and in considering the pros and cons of each. He was so generous with his time and in the effort he provided in ensuring that my family was investing in a car that would not only suit us incredibly well, but would also remain within our budget. He was determined to make the numbers work for us - and he succeeded! We are absolutely thrilled with our lease and will most definitely be back in the future to work with Darin again. He was pretty darn awesome: open, genuine and funny. I think he might even like long walks on the beach! Hah! Kidding. In all sincerity, we are so grateful for the care and concern he showed for the needs of our family. Thank you, Darin, for hearing us, respecting us, fighting for us, and entertaining us in the process! You are a rock star!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everybody loves the smell of a new car. Shopping for one...

By IvaKupec on 10/8/2013 at 4:39 AM. Helped by Lynn Wightman.

Everybody loves the smell of a new car. Shopping for one on the other hand is something much less pleasant. Unless you shopping at Doug Smith Kia and your sale person is Mr. Lynn Wightman.. Within a year this was our second purchase from this dealer ship. Everybody there is nice and they don't ,,push ''. Mr. Lynn Wightman is so awesome to work with. He really listens to what we wanted and didn't wanted. He was wonderful thru out this whole process. If you on the market for a new car and you don't want any headache that usually comes with it, save your self a stress and go to Doug Smith Kia. They will treat you as a valued costumer. Living in Draper it's worth of drive even for service and oil change. We highly recommend this car dealer ship. We know were are next car will come from!

I would recommend this dealer.

Overall Rating

2.4  

3   Customer Service
3   Friendliness
2   Overall Experience
1   Price
3   Quality of Work

This dealership fit the steryotype of your typical car...

By amya28 on 7/24/2012 at 2:54 PM. Helped by Lynn.

This dealership fit the steryotype of your typical car dealer, we were unimpressed to say the least. We spoke with the finance manager first to discuss our budget, she was friendly and helpful but then turned us over to our sales person. We felt he was lazy more concerned about making the sale than finding us what we really wanted within our budget. The process took all day and by the end of it we were exhausted and felt pressured into settling for a payment that was about $100 more than what we had told him we wanted. That evening we even left not fully understanding all of the car's features and how to operate them. We are happy with the vehicle itself but the overall experience had much to be desired. We still have some questions about our new car but will be visiting another dealership to get our ansewers.

I would not recommend this dealer.