Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We are very satisfied with our contacts at Toyota

By Harold Day on 2/23/2018 at 7:40 PM. Helped by G, Mark, Brian.

The Sales Representative *G* and all who were involved were very helpful and very courteous to my wife and I when buying our new 2018 Sequoia. We are very pleased with the sale and the no pressure on the buy. Thank-you all so much and we will always recommend Downeast Toyota to anyone who is looking for a vehicle Thank-you again Harold + Sally Day

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

My favorite place to get my car serviced.

By akohler on 5/11/2017 at 11:32 AM. Helped by not going to reveal that.

Great place to keep my Rav4 in tip-top shape. Staff always has me in and out in no time. Crazy comfy couches in the waiting area.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

The worst experience of my life buying a car

By Winter45 on 8/17/2016 at 1:06 PM. Helped by Sales manager.

I went here to buy a new tundra. I had purchased two brand new vehicles from this dealer in the past. I wanted to trade a tundra and get a new truck. I asked the sales person to work with me on getting the best price for my trade and on the new vehicle. I explained to the sales person that I had contacted two other dealerships as well and I wanted to keep the business here but needed to price shop to get my best deal. The sales person then went directly to the sales manager and told him that I had been price shopping at other dealers. The manager then told the sales consultant not to give me any prices on what they could offer me for my trade or on the new tundra.? The sales consultant came to me and saiid they felt I would have to go to the other dealers first and get their prices first before they would give me their price quote? I couldn't believe it!! I was totally disgusted that they would do that! They wouldn't even work with me at all and the y told me it was ridiculous that I was asking for their price to compare it to other dealers prices! They said they wouldn't give me their price because I would then take my business to another dealership? These guys are the most Unprofessional sakes people I have ever dealt with in my life! I told them that they totally lost my business now and forever. I went an hour down the road and bought a brand new tundra from their competitor that same day

I would not recommend this dealer.