Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

They did whatever it took to get me in the right car.

By andreaflores on 12/10/2018 at 6:41 PM. Helped by Jacob, Management.

This was my first time buying a new car on my own. From the very beginning, Manny was extremely helpful and attentive. They understood I was looking for a car that was low in mileage and affordable. He didn't show me cars out of my price range and was determined to help me find the right car. Car buying can be stressful but the staff at Elder Mitsubishi, especially Manny, made it as easy and stress-free and possible. I will definitely be coming back in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Willing to help

By Lgallegos12 on 12/10/2018 at 2:31 AM.

We got the help we needed. These guys will go above and beyond and will even work after hours if need be to get you that great deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing buying experience!

By marcyMarzo0380 on 12/9/2018 at 4:28 AM.

From the moment you walked in through the moment you leave you get the best car purchase experience you will ever have! No false hopes and excellent finance options.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfaction

By Dollarsdiane on 12/4/2018 at 1:22 PM.

Very professional and willing to listen to the customer and work with you for a positive outcome Goes over and beyond to satisfy the customer.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Is it worth the wait?

By Jesh333 on 12/2/2018 at 3:05 AM.

Answer is, it depends. We got there at about 3:30pm and left maybe about 8pm. But we got a fair deal. We have tried to go to other dealers, and yeah they make fun of this on the radio but its true. Others dealer tried to sell us a vehicle and forcing us to put 3000 dollars as a down payment. Elder asked us how much we wanted to put down asked how much we could afford a month and they would work with what we had. Very friendly people, and my dad got his new car which is very happy about.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing and knowledgeable salesperson

By Evelin on 11/29/2018 at 3:35 PM.

We worked with Michael one month ago and came back yesterday and he assisted us perfectly as if no time had passed, no presssure sale and just a fun guy to talk with during the wait, he was patient and went over ever aspect of the sale, he is a great asset to elder and we will recommmend him to anyone looking for a great car and dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Michael is the best

By Cranenelson on 11/29/2018 at 2:55 PM.

Michael is the best salesperson I have ever had, he could answer any question we had and was an overall great guy in general, I look forward to the great Mitsubishi we purchased and will always recommend to anyone Michael at Elder

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

First time buying

By Jazz on 11/28/2018 at 6:21 PM.

I had a good experience at Elder Mitsubitchi in Cedar park. Manny came right out to help me. No pressure, he was friendly and very personable. He helped me figure out the car I needed. Thanks Manny for all your help I will be recomending you guys. I loveu new car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience!!!!!

By Brit1983 on 11/25/2018 at 3:42 AM.

I walked in ready to turn away and walk out because I just knew I wouldn't get approved due to my credit. Cody Ryan was the first person to approach me and my kids and immediately got to work trying to make our experience a great one. He did awesome!!!!!!!! Listened to me and worked a few different angles. I drove a 2018 Outlander Sport which was BEAUTIFUL and perfect!! And after several minutes and a few jokes later, the manager asked him to show me a different vehicle, 2017 Dodge Journey. About 30 min later I was approved and signing my papers. Everyone there was so nice and welcoming. No pushing....no making me feel like I couldn't walk away. Cody was sweet, funny and very personable. He was great with my kids and included them in the sale. I'll definitely be going back there when it's time to upgrade 😊 thank you everyone at Elder Mitsubishi for everything you did. I can't remember the name of the manager but he was AMAZING and worked a miracle for my family and I.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Michael Stryker

By Melbaby92 on 11/24/2018 at 1:00 PM.

I had an amazing salesman. Looking for a car can be very frustrating, but my salesman kept me calm and found the perfect car for my family that's was in my budget. I am so thankful, and HIGHY recommend Elder Mitsubishi. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By messmaniac on 11/22/2018 at 7:11 PM.

Wasn’t expecting them to be able to help me. I didn’t have much cash and my credit is horrible but a few hours later I was in my new car. Good job!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wonderful experience

By AmandaNM on 11/21/2018 at 4:51 AM.

I have never purchased a vehicle before so I was nervous but sitting down with Cody made things easier for me. Thank you for the great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our first new car

By Valarie j on 11/16/2018 at 8:22 PM.

Great sales people ,excellent sevice ,all around clean, very great for our first ever new car .will definitely recommend my family and friends.willing to work with us

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It’s a crime 2pay more than a dime

By DM143 on 11/17/2018 at 12:16 AM.

I’m sure many of you have heard Mitzubisi’s add, I for one and now denise is a firm believer, it’s a crime to pay more than a dime. Austin our sales rep. was up front and honest with us, and he went out of his way to close the deal for us. We just want to thank Austin and everyone at Mitzubisi, we are so happy with our 2018 Outlander S.E. Denise & Matthew

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job

By AprilK on 11/16/2018 at 10:58 PM.

Everyone was friendly and knowledgeable. Alex was very attentive and helpful. Finance worked hard to work with my credit situation. Thanks for the hard work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No dime deal checks out!!!

By Cheekymonkeyboi on 11/16/2018 at 9:30 PM.

I was very skeptical walking in but Michael and Yosiah were very knowledgeable, friendly, and able to get me into a '18 Mitsubishi Outlander for a 0 down. Thanks guys. You made my year. I'll see you next Thursday. Free car wash!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Thanks, Elder!

By LandonTheDon on 11/16/2018 at 12:24 AM.

Thanks to Austin M. and the rest of the staff at Elder Mitsubishi. I was unexpectedly in the need of a new vehicle, and was able to find the perfect car to replace my old car. Everyone I spoke with was super friendly to me. I even got to ring a gong after the sale was complete!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible!!!

By JuliaC on 10/28/2018 at 4:23 PM.

Dont waste your time with these scammers! Their yo-yo financing scam is rampant! You pay your down payment, and have 3 days to bring the car back for a refund. Problem is, on day 4, they start their harassing phone calls, texts, and emails threatening to take your car back if you dont provide "this one more piece of documentation". You provide it, and the next day they want something else! This has gone on daily now for over a month! Now they can keep your downpayment, and harass you into returning the car so they can resell it. The Attorney General has multiple cases of this in their files by these people. THEY ARE SCAMMERS, and Johana is the rudest person I've ever met! Save your money- dont use these shysters!!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best car buying experience ever.

By JClark on 11/15/2018 at 4:09 AM.

When we got to Elder Mitsubishi a singing voice approaching us one of the salesman seem to be having a wonderful day. He asked if we had been helped yet? And from that moment on I can't even remember how many times I was asked what can we do for you can I get you something customer service is first on their priority. Which made the whole car buying experience the best ever. Thank you Elder Mitsubishi I'm sending all my friends to you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They work with you!

By Creaunigee on 11/9/2018 at 5:34 AM.

I came into this establishment with low credit scores and not too much in my pocket to spend. They were MORE than willing to work with me on the car that I desired, stayed WAY past the closing time to close the deal, & they all did it with a smile on their faces. I loved my experience here and would recommend it to anyone in search of a new vehicle.

I would recommend this dealer.