Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Customer service a priority

By DAISYMATHISON on 8/3/2019 at 6:43 PM.

It was important to Devyn to be a customer service rep and not a car salesman. We had a relatively easy car buying experience, purchased car same day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience for my 1st time buying a Nisan

By ROBIN on 7/31/2019 at 10:00 AM.

Devyn was awesome in helping me select my purchase. His knowledge is outstanding, and I highly recommend him. Everyone at Anderson Nissan made my visit a pleasant one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Salesman

By Nissan4life on 7/7/2019 at 2:48 AM.

Devyn is an excellent salesman! Very nice and respectful young man with much knowledge of what he’s selling. He works very hard at getting all rebates to make sure you get the best price

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Be Cautious

By GoldieFan on 6/30/2019 at 3:06 PM. Helped by Jamie.

When purchasing a used vehicle from them be sure to ask if the car has had a new engine. They misled us and told us that the car we were interested in was at Ford because it had a recall when in reality it was over at Ford getting a new engine. We purchased the vehicle not knowing this as they never disclosed. Now 9 months later it began having issues again and we just found out it may need another engine. Nissan is less than helpful and we feel they just want us to go away as no phone calls get returned. They knew all along this car had a new engine but never disclosed this to us. The car is a 2015 with just over 40,000 miles. Be sure to ask all questions!!!!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Alan is awesome!!!

By Jillian.ersland on 5/27/2019 at 8:49 PM.

Alan went above and beyond to help me. He is a hard worker who cares about all of his customers. I highly recommend him and the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car sale

By Lucia64 on 5/20/2019 at 2:12 PM.

I can't say enough great things about my experience with Anderson Nissan! I purchased a used auto from their lot and worked with Pete (sales manager) and Laura Woodard. Laura is truly an asset to your organization: organized, great follow through, knowledgeable, and caring! She went above and beyond to ensure I had a great buying experience! Thank you! She will certainly get referrals from me as I own an insurance company. L.Hauge

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Star on 4/27/2019 at 9:40 PM.

Laura Woodard, Anderson Nissan of Rockford, IL, is an excellent salesperson. From the beginning to the end, she professionally educated me about the many outstanding handling and comfort features of the new 2019 Altima. I was most impressed with her thoroughness in familiarizing me with the many technical extras it offers when it was ready for pickup. Always willing and available to go the extra mile, THANK YOU to everyone that helped me throughout my purchase at Nissan of Rockford, IL and most importantly Laura for making me a very satisfied customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Shopping for a Mazda CX 9

By vandm on 4/1/2019 at 3:53 PM.

Lenny was beyond helpful when we came into the dealership. He was knowledgeable, energetic and made the experience of looking for a new car exciting! Thank you, Lenny!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience I’ve had

By Bigf350gc on 3/27/2019 at 10:07 PM.

the service I recieved couldn’t have been better, everyone that worked with me went above and beyond and kind of expectation I have. Couldn’t ask for a better team of ppl to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Amazing Team

By MariaL on 3/22/2019 at 12:52 AM.

Alan Barker and Jon Hills are exceptional to work with. Their integrity is highly appreciated. They weren't pushy, were willing to work with us when issues came up and went above and beyond in areas that hadn't even been a part of the original talks. Go and see them if you need a new or used vehicle! They are certainly willing to help!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dustin & Leonard are the Shiznit!

By CG on 3/5/2019 at 12:34 AM.

Anderson Mazda has an incredible Team. I’ve been searching for a very specific vehicle since October 2018. Each time I stopped to look at another car, I was greeted by a professional that knew I was working with Len. I say professional because each knowledgeable Salesperson were incredibly helpful to answer my numerous questions. Thank you Len Tardioski for helping me find the right vehicle. Your technical automotive knowledge is truly an inspiration. Thank you so much for the Gift Card! Special Thanks to Dustin and the happy bald man for securing the lowest finance rate. Cheers and many thanks... Craig

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best salesman ever!

By Mwenger on 2/3/2019 at 2:19 PM.

I've bought many cars over the years. I'm a great online shopper and will normally just find a car online and go buy it. This time I happened to meet Chris Walker who came out to the lot late in the evening in the cold when I was looking at a car. From that point on he went out of his way to get me exactly what I was looking for. All the way down to the interior and exterior color. Next time I'm buying a car I know exactly where to start and it won't be online. Thanks Chris and team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome friendly people!

By Ldoyle on 1/15/2019 at 7:37 PM.

Had the best time buying a car ever and Chris was an amazing salesman!everyone was so helpful and they weren't pushyvreally knew what we wanted and got it for us right away

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and honest salesperson

By Elizabeth on 12/31/2018 at 2:50 AM.

I bought my 2011 Camry from Ross Gerami and I was really impressed with his product knowledge and his Honesty and friendly service.I would buy from Ross again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Trina on 12/22/2018 at 8:30 PM.

Mazda is a great dealership very nice people and I just purchased 2018 Mazda CX-5 and I love it and I would like to thank Christopher and Dustin for all your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience
5   Price

Excellent sales team from top to bottom.

By Kurtis B on 12/18/2018 at 5:12 PM.

Chris Walker and the finance team was the best experience my wife and I have had in our 30 years of buying from a dealership. Out salesman Chris was not what i expected from a salesman and because of that, we purchased a our car from him. The finance team followed up this great experience with their own impressive set of skills to help us get our monthly deal we were extremely happy with. I really can't say enough about the Mazda Anderson team and what a delight it was for us to have been a part of. We not only will be coming back for our future purchases but will tell and have told our friends and family about how great all of you were to us. They don't even believe us at first but our continued admiration of you all usually convinces them that were not being sarcastic. Anyway, have a great holiday and thanks again!! We'll be seeing you again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing Experience for First-Time Car Shopper

By Arm1992 on 12/10/2018 at 5:47 PM.

From the moment I walked in, I felt very comfortable with Anderson Nissan. Chris helped me throughout the entire process. He was very attentive, easy-going, did not rush me into a deal that didn’t feel comfortable and made me feel at ease the entire time I was there. I am very glad I went with the Anderson dealership to lease my car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Birthday present

By Mskim42 on 12/8/2018 at 3:54 PM.

Love my new birthday present. This birthday present is by far the best. Thanks for all you did Lenny and Dustin. Your the best. Amazing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful and responsive.

By SKRalph on 12/6/2018 at 4:46 AM.

Chris was very helpful in finding the car I wanted and was able to explain the differences so that I could make a good decision.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Volvo V60 purchase

By Amyshenk4794 on 11/30/2018 at 10:24 PM.

I looked at a new to me Volvo for a year. There was always a reason I couldn’t pull the trigger on other cars. I went and looked at this one after finding it on Autotrader. Chris Walker was so kind, funny, and easy to work with. And They were willing to come down to the price I had my heart set on as well. Chris was so patience with me bringing in BOTH my parents since I really like their input on big purchases I make. Chris really was the highlight besides me getting the price I wanted on the car I wanted. Thanks!

I would recommend this dealer.