Dealer 2-Year Rating

Overall Rating

3.7 / 5
Customer Service
3.9  
Friendliness
4.2  
Overall Experience
3.4  
Price
3.6  
Quality of Work
3.4  

Dealer Reviews

Show:  

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Perfect Match!!

By Mfishe06 on 2/14/2019 at 10:56 PM. Helped by Lynda Vo, Vincent S..

Thank you Vincent for handling my situation so very well!! I appreciate this dealership in explaining things very thorough and giving me a vehicle that fits my family needs!! If you looking for a great deal and a dealership that has excellent choices of vehicles come here and ask for Vincent!! Also thanks to Maria and Lynda Vo for helping me!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love the people that work here

By Selina96 on 12/27/2018 at 10:43 PM. Helped by Vincent sandoval.

It was easy , fast and friendly people! Also Vincent S. Help me alot ! The perfect car , came in and taking it home ! A nice dealership with nice cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Dealership

By Blueyesinmt on 11/29/2018 at 2:50 PM. Helped by Michael Mazzola.

I wanted to trade in my 2010 Camaro for a Texas Truck to drive back to Montana and found the pickup I wanted at Durrett Motor Company in Houston. Michael Mazzola is an Awesome, funny, salesman that works his hardest to get the deal that you want done!! I now have my Texas Truck thanks to him working for me. My Camaro was in a negative and he still made it work for financing. Great dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Sixshooter09 on 8/28/2018 at 6:00 PM. Helped by Micheal.

Couldn’t be happier with my experience with Durrett Motor Company. I walked into the dealership knowing I would have a difficult time finding the vehicle I need with the credit I had, but Micheal and his team did what seemed like the impossible to get me in a truck same day. From beginning to end I was treated like family. Maria worked a deal that not only worked well for Durrett but worked perfectly for my budget. I couldn’t be happier with my 2014 Ford 150. It was exactly as described and runs great. You don’t come across many dealerships willing to go the extra mile for you to get you into a vehicle but this dealership will. I will be using Durrett for all my future vehicle purchases. No matter how far I have to drive.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Horrible

By Mimi Beretta on 3/12/2018 at 4:52 PM.

Absolutely the worst company I have ever dealt with... the staff is so unprofessional. Hurricane Harvey was tough to deal with & to have to deal with them calling for a payment before my fiancé was even able to go back to work was like a slap in the face. They had his payment days mixed up for months... we sent them several documents for them to correct it.. until finally they did.. only after they turned his car off for it & we got upset! They didn’t even apologize for the accidental turn off of his car. This company is a hassle to deal with! I recently helped him trade the car in just so we won’t have to deal with this company’s mistakes & attitudes any longer. Good luck to anyone that has to deal with them LOL

I would not recommend this dealer.

Overall Rating

2.6  

5   Customer Service
5   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

RUN FROM THIS PLACE

By stevan4242 on 12/28/2017 at 7:04 PM.

Customer service is great nice place and decent cars. Richard was my salesman whom started out very nice and cool, But today when i went to get my money back he acting funny and fake once he seen i wasnt going to but a car. but ended being a horrible experience they will take a deposit from you before you are even approved then try not to give you your deposit back but i lost my slip they gave me. They are liars and snakes you will be sitting there all day run from this place SNAKES IN THE GRASS. Its all fake and games. I went to carmax and was out within 2 hours with a car and a way cheaper down payment and lower interest rates. I wouldnt dare go to this place every RUN

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Katflor170 on 11/19/2017 at 4:40 AM. Helped by Joel Quintanilla.

Superb customer service, they helped me acquire a vehicle that same day! Easy application process, I am definitely recommending this place to my friends and family.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

This place sucks.

By Lupe DeLaGarza on 11/15/2017 at 12:16 AM.

This place is pathetic. Craig the owner is a piece of xxxx, tried everything he could to make money off of me but wouldn't actually help me and my truck situation like he agreed too since it was trash from the start which I didnt know because it ran and worked fine til it got off the lot permanently. Ima young adult who happens to just work and work for my little family of 2 boys and bills of my own trying to start somewhere just like everybody else but after the first week, the truck broke down every week after that, at that I asked for a rental to keep making an income for myself and him and he wouldnt allow it then finally gave me a rental when my mom walked in but funny to say that rental truck was messed up too, nothing could ever get done, I missed work days, doctors appointments, and so on, literally through out the past couple of months it's been bad but he agreed to work with me still trying to keep his name on top and I wasn't trying to make him look bad so I kept quite and just long enough to make it past the week or so then it would break down again, and it was the same problem over and over, then supposedly my fault, plus me not trying to mess up my credit, my name, or anything that reflects me, I had to stick with it and it's just been sitting broke down but then what got me and everybody I tell this too is he just laughed when I told him the paper work for the truck was wrong and said "that just means more money for me", when yet I'm trying to fix it myself because clearly him and/or his mechanics can't do their job right for their costumer. Dont get me wrong the truck was badass an 04 gmc sierra 4 door just perfect til you mention if it works but I seriously don't recommend this place to anybody save your money and time and take it somewhere else.. xxxx YOU CRAIG.🤘🏽

I would not recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Quick and efficient

By TheMrs on 10/11/2017 at 11:39 AM. Helped by Jay.

Answered my emails in a timely manner and was in a car the same day! I knew what I wanted and I ended up with the vehicle of my choice!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Gabrielle Olivarri on 10/14/2017 at 1:20 AM.

Rafael Reyes is a awesome salesman. I had a great experience and will be referring others to this dealership...he was easy to talk to and explained what was needed to help make my choice

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy informative great costumer service

By Imelda1 on 10/6/2017 at 7:31 PM.

I found my car thru the website carfax. I drove 11/2 hour and it was worth it. Jordan was great and it was a fast and easy process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car selection; friendly service; easy experience.

By FJBMercado on 9/22/2017 at 12:55 AM. Helped by Joel Quintanilla.

My experience purchasing a new vehicle was made easy with Joel's helpful and very excellent service. I will definitely recommend this dealership to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Lindseywills on 9/6/2017 at 3:19 AM.

I will never go anywhere else but here! Most friendly amazing staff I've ever met! Feel like family when I walk in the door

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Thaman on 9/2/2017 at 1:06 AM.

Thank you Durrett Motors for your exceptional customer service. You made my car buying experience short and swift. I would definitely recommend friends and family to Durrett Motors!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Dealership

By jareddugan on 8/6/2017 at 2:12 AM.

I have had some serious financial troubles over the past cpl years and terrible credit. Durrett's team made it so easy for a single father trying to put his daughter through college to get into a vehicle so my daughter could have mine, This was no easy task I had been to at least 20 dealerships and had the door slammed in my face so many times that I had all but given up, Durrett put my mind at ease and took a world of worry off my shoulders. I would recommend them to any one and I'll definitely be back there for my next vehicle!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By gsvillasana on 7/10/2017 at 8:38 PM.

Everyone at Durret Motor Com. was very helpful. They took there time to help me with the vehicle I wanted. I would definitely recommend this place.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

More than a dealership!!

By Joe on 7/10/2017 at 5:47 PM.

Just purchased my second truck from Durrant motor company . When I purchased my first vehicle I did not have the best of credit . Maria had worked her magic and had got me a deal . Within the three years of my pay off my credit had changed . when purchasing my new truck I could not believe how much better my credit is .Thank you Maria! Thank you Mr. Craig Durrett! While talking to Craig I was telling him about how my dream truck would look like .Wow he made it happen. He also had some input on that . I love my truck ! Thank you Durrant motor company ... selling cars and changing lives !! That's why say much more than a dealership 👍🏻👍🏻

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Darrell Daigle and Durrett were great

By Samz on 7/8/2017 at 6:07 PM.

Darrell and the management at Durrett were helpful, clear, and friendly... one of the best used-car dealer experiences I've ever had. will look there first for our next used car. all employees were very polite

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

GOOD PEOPLE and Place to BUY

By Troy1976 on 7/4/2017 at 3:36 AM.

My husband and I are on our third car from Durrett Motors .. The absolutely best people in the world to work with. Our salesman Richard was great and the GM Maria was also very helpful. We would definitely buy from them again on a used car. Craig Durrett is a wonderful man he takes alot of time out for his customers and will give good advice and sales nice clean vehicles. My brother has bought 2or3 vechiles from them. My brother Coy is the one who Referred me to them. Best thing that has ever happened to me in a long time as far as a referral. Definitely will buy again. Thanks Maria, Richard,and Craig Durrett.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job

By Roshan Patel on 6/27/2017 at 9:50 PM. Helped by Trevin Brana.

Trevin did a great job with purchasing my car. Very knowledge and made the process smooth and easy. The entire Durrett Motor team was excellent the entire time I was there. Highly recommend this place.

I would recommend this dealer.