Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brian Sheedy - New Car Purchase

By Anna on 4/21/2016 at 4:27 PM. Helped by Young Man at Dutchess Kia location..

A month ago I walked into your dealership and had the pleasure of meeting your Sales Manager Brian Sheedy. As I wanted to be sure that I was purchasing the right vehicle for myself, I had returned on several occasions to speak with Brian and to test drive the vehicle. On all accounts Brian was patient, understanding, personable and extremely knowledgeable about the vehicle and warranty information. I purchased my 2015 Mitsubishi Lancer as a direct result of working with Brian. I would 100% recommend my family and friends to shop Dutchess Mitsubishi and to work with Brian on all future vehicle purchases. I also had the privilege of working with a young man who processed my paperwork for the vehicle (please forgive me, as I do not remember his name), but he was very informative, organized and took time out of his schedule to go over all aspects of my vehicle with me. Unfortunately, the only drawback to my experience was dealing with your Finance Manager. I felt the he was rude and lacked any compassion or understanding for my situation and was unwilling to seek other avenues or alternatives to assist me. The truth is, ONLY after speaking with Brian again and ensuring that I would not have to deal with the Finance Manager directly, did I decide to make my purchase. Brian truly went out of his way to assist me. Thanks Brian for making my decision easy! ~ Anna Burns

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brian Sheedy

By Colette on 1/29/2016 at 3:52 AM. Helped by Brian Sheedy.

This past month we had the pleasure of meeting and working with Brian Sheedy. .Its my pleasure to let you know how extremely helpful, courteous and patient Brian was with my husband and myself during the purchase of our vehicle. Brian was outgoing, informative and flexible in dealing with the multiple facets of this purchase. Sincerely, Colette Magnotta

I would recommend this dealer.