Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
3.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Painless

By valkyrio71 on 1/23/2019 at 11:53 PM.

This place was different than every other dealership we visited - no hidden fees and we were treated with respect and courtesy. Dewey was very helpful in arranging our visit and test drive. The 7-day return policy and 30-day warranty were also great perks!

I would recommend this dealer.

Overall Rating

3.0  

1   Customer Service
1   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Horrible after the sale!

By Never again on 1/22/2019 at 9:02 PM.

They love u when I wish to buy or lease a vehicle but after that the experience is horrible. My family and I purchased or leases 5 cars from Stewart over the years and now again nightmares. Trying to turn in my leased 2016 Avalon and I can’t get a return phone call after 3 times. Service department a joke. NEVER AGAIN!!

I would not recommend this dealer.

Overall Rating

2.8  

1   Customer Service
4   Friendliness
1   Overall Experience
4   Price
4   Quality of Work

Delay in Service

By PCM-Mustang on 12/28/2018 at 12:40 PM.

I am in today for my 20,000 mile service and this is the 2nd time my was not taken back to be service until 50 minutes after my appointment time. Why do I need to get up so early for a 6:40 appointment and not have my car serviced until 7:30. I have bought 6 cars from this dealership since 2008 and the service department keeps getting worse. Also, why do I have to clean out my car (paper floor mats and service number hanging from the mirror, and pull the tag off of my key chain?

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By Mustang sally on 11/28/2018 at 11:59 AM.

If you are in the market for a new or used car go see tons. We drive 45 minutes because of the low pressure and professional approach she delivers. Best buying experience ever.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Used cars dude was awesome!

By SallyJoe loves cake on 11/25/2018 at 10:56 PM.

Dewey provided myself and my fiancé with exceptional customer care and knowledge on a few used cars. He made the shopping process much less stressful than anticipated and I will be buying my next vehicle from him again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2016 nissan alrima 3.5 SR

By Ronnyrosario on 11/30/2018 at 2:45 AM.

Dewey was Excellent Sales Guy. From the beggining to the end the Experience was Amazing. Everything was quick and easy and they have amazing prices with no dealer fees at all. Came from Homestead just to purchase this vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Used Car - Corolla

By Dtw1111 on 11/26/2018 at 5:17 PM.

3rd car buying experience at Earl Stewart. Dewey Ball took great care of me. He was flexible, understanding and fun to work with. Everyone else was really helpful. It really is ­one price, so, that takes the pressure away. Test drove several cars and found a great 2017 Corolla but all were well priced and in excellent condition. Jhon in finance was also very accommodating.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

3 hours for an oil change

By Jaykravetz on 11/21/2018 at 2:27 PM. Helped by Unknown.

How does it take over two hours for an oil change and a tire rotation when you have an appointment? That is the question I ask every time I am here. I got here at 6:30 am. My appointment was got 7 am. Allegedly I also needed new tires (which are free if I keep bringing my car here, so I suffer for free tires). They decided at 8:30 am that I didn’t need tires. That’s right, 2 hours after I got here. And I still wait. Of course, I am late for work because everywhere else they are through in 20 minutes. Once again, very bad customer service in service center!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car selection

By RBFINNIE on 11/13/2018 at 2:10 PM.

Mike Berkoff helped me in my new car decision. He was helpful with all options on leasing compared to a purchase. Mike gave me pricing options as to determine what best works for me. There is no need to go anywhere else. Thank you Mike.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable experience

By CarissaC on 10/29/2018 at 9:02 PM.

Never thought car buying could be enjoyable but Tona truly made it that way for me. Thank you for your expertise and knowledge of the Toyota vehicles and for getting me into one! I love it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service!

By Amayvalentine on 10/25/2018 at 12:19 PM.

We came in looking for an older Prius, but Dewey managed to get us into a newer version! We are so happy with the new car, and look forward to coming back in the future!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Damaged vehicle, damaged reputation

By pre on 10/24/2018 at 11:31 AM. Helped by Ian.

Earl Stewart Toyota couldn't deliver my new 2018 Toyota Tundra on time so they shipped it to me in Pennsylvania. The vehicle arrived damaged and was missing the extra set of wheels that were supposed to be included. They told me to get an estimate of damage and after I provided it to them they changed their story and told me that I had to go after the shipper that they hired myself. The shipper (RH Auto Transport) refuses to pay or turn into their insurance company. Now Earl Stewart wont return my phone calls. I found out that the sales manager (Jason) is friends with the shipper. Worst experience of car buying in my life. My 4th Toyota truck purchase in a row and now likely my last. Do NOT buy from Earl Stewart Toyota!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Loaded Highlander

By dmiller on 10/2/2018 at 12:03 AM.

Earl Stewart's approach was very straightforward and much appreciated. Advertising their bottom line price online was a much easier way to do business for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless Experience

By Caroline S on 9/25/2018 at 12:28 PM.

Just leased a brand new Corolla from Tona Draughon at Earl Stewart Toyota and have to say it was one of the best car experiences I have had thus far! Thank you Tona for making this experience painless for me! You are great at what you do!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Richard Haines SR/ Earl Stewart Toyota

By Richard Haines Sr on 9/3/2018 at 5:42 PM.

Rick and Jason Lady were great. My family has purchased three vehicles prior to myself and could not be happier! It was an easy decision where i was buying my next car! I was able to take the Camry home for 24 hours to make sure it was the car i really loved!! The very next day Rick and Jason had all the paperwork ready as i requested ahead of time. Great experience!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No haggle

By Prius on 8/25/2018 at 1:31 PM.

If your in the market for a new car go see Tona Draughon at earl Stewart Toyota. She is honest , up front and she doesn’t play games.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Perfect Buying Experience

By sbran on 8/31/2018 at 1:51 AM.

Loved my experience here! Dewey Ball made it a quick, pleasant, pressure free car buying experience. The price was right for my perfect new car and they worked with any issues I may have had. I would recommend Earl Stewart Toyota many times over.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent buying experience

By DanBC1968 on 8/28/2018 at 7:31 PM.

No dealer fees. No BS. Great people. Honest. Excellent service. Excellent product. I love my new Tundra!! He's truck I have ever bought. I will Recommend them to all my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

PURCHASE OF NEW 2019 AVALON

By amsks505JL on 8/27/2018 at 10:11 PM. Helped by Scott Mandler.

My husband and I just purchased new Avalon from Scott Mandler. He was a 5 star salesman, very professional, he made it a pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best hassle-free customer service!

By CWolff on 8/26/2018 at 11:04 PM.

My family just purchased a car from Earl Stewart Toyota and we had Tona Draughon as our sales person. She was phenomenal. She answered all the questions we had and made the process of buying a car smooth and painless. We will definitely be back when we are in the need for another car. Thank you Tona and Earl Stewart Toyota!

I would recommend this dealer.