Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Shontavia93 on 4/20/2019 at 1:59 PM. Helped by Robin was amazing.

Everyone was really nice and they made the process really easy. Also they explained everything for me and I love the free oil changes a lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buy!!

By Kevkam0611 on 4/13/2019 at 2:18 PM. Helped by Amanda.

Excellent customer service and everyone who assisted me was very helpful. The vehicle I purchased was clean and ran great. I would definitely refer friends to purchase here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rating Earl’s auto

By 11 impala on 4/5/2019 at 11:23 PM. Helped by Rick,Robin,Patty and James.

This is my second experience with Earl’s and I can sum it up with one word awesome!! The staff is great .! I love ya

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super easy Credit approval!!

By Dperry0618 on 2/27/2019 at 6:28 PM. Helped by Robin.

Super nice staff and an really easy credit approval!! Robin and Rick were great! I look forward to working with them for many years to come

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Rip off

By Grandma,06 on 2/13/2019 at 7:13 PM. Helped by Patty.

Do not ever go to earls they will rip you off. Bought a 2003 Tahoe only had it for 2 wks and slid on a patch of ice and went in a ditch full of water, unfortunately it was totaled out because of water getting in the tail pipe thought they would put me in another vehicle or give me my down payment back, wrong on both they were very unprofessional. Not only did they get paid from the insurance company they also had my 650.00 down payment. For those needed a vehicle go elsewhere Earls is a scam fair warning you will get ripped off just like me.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless and Easy

By Latreace on 5/23/2018 at 3:34 AM. Helped by Mrs. Robin.

Earls Auto process was painless and easy. I saw the car I wanted online and went the next morning, and it was mine!!! Mrs Robin was a total gem. The test drive was very detailed. I’m happy with my purchase. And will definitely tell others in need of a reliable vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Keep up the good work and selling cars

By Cpops124 on 5/5/2018 at 1:32 PM. Helped by Elizabeth.

Love Earl's they very cool place to help you find the right car all way around never had no problem with them keep up the good work

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Earls Auto is the best

By Bfarmer56 on 3/28/2018 at 9:09 PM. Helped by Mrs patty Melissa Candace.

Earls is a family oriented delearship very friendly staff I recommend earls to anyone. I've been dealing with earls for over 20 years. Love them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great customer service

By Felton1 on 3/15/2018 at 4:11 PM. Helped by Robin.

I viewed Earls credit auto online. My inquiry was immediately responded to. I was riding within 24 hours after visiting the website. All the staff greeted me and was friendly. The owner explained everything in details, and offered extra warranty options and discount programs. My experience was great from start to finish. And I would recommend them to anyone

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Awesome. Friendly and helpful.

By Ivy1234 on 1/20/2018 at 6:02 PM. Helped by Rick, Robert, Robin and Keith.

I dealt with the sales person, service department staff and the owner. Everyone was kind and easy to work with. I never felt pressured. Great

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amaizing.!

By Brum brumm on 10/21/2017 at 8:04 PM. Helped by Amanda Richard johnson.

Real fast real nice people great great great A W S O M E Would come back any time A N Y moment Big Y E S

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service in getting into a cat

By Hansolo2017 on 10/10/2017 at 8:49 PM. Helped by Richard, Elizabeth.

This is my second purchase from Earls Credit Auto Sales and the process has been painless and easy. Financing was the most important aspect as was choosing the right vehicle for my needs. Everyone here including Richard all deserve a steak dinner! I will purchase again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good service!

By AJfromVA on 9/7/2017 at 4:20 PM. Helped by Richard.

I recommend this dealership to all my friends! Ive been with them for 3 years now with my other car and just did a trade in with them for a Grand Marquis!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesomeness

By Virginia Kessler on 8/10/2017 at 9:44 PM. Helped by Richard and Robin.

I had an awesome experince at Earls. Everything was quick, easy and simple. Great customer service. You guys rock, continue to do what yall are doing

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By #happymom on 6/25/2017 at 9:07 AM. Helped by Robin.

Very positive experience. Was there purchasing a car for my son, everyone was extremely kind and helpful. This was my son' s first time and and grateful this experience for him went the way it did. Very, very, satisfied. Would highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Feels like family. No pressure......

By Colk12 on 5/30/2017 at 4:05 PM. Helped by Melissa.

Very good low mileage cars. Excellent service department. Prices are excellent. I will buy another one in a few months. Im looking for a nice Suv in my up coming future. So if any of my friends looking to buy a vehicle hit Earl up.

I would recommend this dealer.

Overall Rating

3.6  

5   Customer Service
4   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Updated.

By Amanda Taylor on 5/26/2016 at 2:30 PM. Helped by Keith, James, Robin, Patty, and Melissa..

Updated: I have had moments of doubt, but overall they do what they can to help you become as comfortable in your ride as they can. Nothing is ever perfect. They are good people and having delt with them for almost three years now. My opinion is important. Like every relatioship you do have ups and downs but they won't put u in the wrong direction. They have good programs to help you when you need it.

I would recommend this dealer.

Overall Rating

3.4  

4   Customer Service
4   Friendliness
4   Overall Experience
2   Price
3   Quality of Work

Check google for my local guide review

By Amanda Taylor on 5/13/2017 at 5:59 AM. Helped by All off them.

Updated please check google reviews . I have had and overall good experience with earls . With any relationship you have your ups and downs, but overall they do what they can to get the customer where they need to be and happy with their purchases. .

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
2   Quality of Work

Worst experience I've ever had.

By Onicka Jenkins on 4/17/2017 at 4:30 PM. Helped by Rick, James, etc.

I have bought two vehicles from them, and the owner Rick and general manager of the auto parts are the most nasty racist people. I would take my car up there to get something simple done. Don't trust them with your vehicle every time you drop your vehicle off when you get back in it check it thoroughly because they would tear up your car and don't even tell you. I would always have issues with my car one time I took my car up there to get an inspected and my battery was not bolted down. They refuse to come get my car after my car would not start because of the battery. Another time I came up there my dash board was cracked and they claim they did not have anything to do with that. The general manager I think his name is James told me "you just want something for free" for him to judge my character was the up most disrespectful thing that I've ever heard from a place that once had my business. I feel like he could have aleast suggested a way to satisfy me even if he had to glue it back together. Worst of all the owner Rick he shoo me off like a fly off his property, and told me "I don't want my business". Because of the color of my skin they treated me like a poor black woman. I feel like no one should be treated any type of way because of the way they look or how much they make or just because of the color of their skin. The worst experience I've ever had! I would not recommend this for anyone.!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Staff. Very Friendly !

By Ccranford1996 on 2/25/2017 at 4:23 PM. Helped by Earl.

Great Staff. Very Friendly. Would Recommend This Dealer To Anyone. Great Prices. I Love This Place. Quick Service. Get You In And Out. Honest People.

I would recommend this dealer.