Dealer 2-Year Rating

Customer Service
2.5  
Friendliness
4.5  
Overall Experience
2.3  
Price
3  
Quality of Work
2.3  
Service
1.8  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience buying a 2017 CT6

By rmward194 on 10/9/2017 at 4:25 AM. Helped by Luke Salscheider.

We started looking for a new Cadillac a few months ago. Our lease was coming due and Earnhardt Chandler Cadillac was the only dealer in the Valley to have any specials listed on their website. The other stores just didn't seem to be trying very hard. I initially contacted the dealership in July and due to unforeseen circumstances had to put things off for a bit. When I checked back in with the salesperson, Luke Salscheider, he was very courteous and helpful. Due to my travel schedule , it took a about a week of back and forth with emails and phone calls, but throughout the whole process Luke was extremely patient. The day before we had delivery scheduled, I asked Luke to have everything ready to minimize our time at the dealership. Everything worked out exactly like I asked. We were in and out in a little over an hour. I fully expected it to take closer to two. If you're looking to buy or lease a new Cadillac I highly recommend Earnhardt Chandler Cadillac and Luke Salscheider.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
5   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Service Department Bilks Customers. Beware!

By Chandler Steve on 9/15/2017 at 11:43 AM.

Dishonest service. Looks new and great from outside. Took my 2 CADS there regularly for service. Each time tells me they found additional problems and if I want to fix them. I would agree. Last time, I was told by Curtis Mitchell, My Service "Advisor" that my car battery died at the shop. I said it shouldn't have as they were new from AAA, so under warranty. Miraculously, battery worked again. No problem since. Now I question all other recommended fixes I paid. My experience there and at Coulter Cadillac Shop have made me realize the Cadillac service is dishonest, so I have traded-in my 2 CADS and will not be buying anything CADS ever again. Short sighted dealerships. I feel bad for GM.

I would not recommend this dealer.

Overall Rating

3.5  

3   Customer Service
5   Friendliness
2   Overall Experience
4   Price

Meah...only if they have something that you really want...

By mudbone on 1/29/2017 at 3:20 AM. Helped by John Heinzig.

My salesperson, John Heinzig, was great and was an excellent facilitator for the deal. The sale was typical, except that I didn't have a trade which gave me a slight advantage. The sales manager had a hard time figuring out the difference between the advertised price of the car versus what the posted price of the car was, causing me to send the paper work back. After getting that straightened out and declining to purchase any of the add-ons (theft deterrent, detailing services, tinted windows - total $1500), I mentioned the other car that I was looking at. With that, the price of the car I bought dropped to accommodate the addition of comparable warranty coverage. When the proceeds of my private vehicle sale arrived to be used as a down payment, the dealership would not accept me signing the cashiers check over to them. I was directed to a nearby bank, located in a grocery store to cash the check. When I questioned if a grocery store bank could handle the amount, I was assured that they could. They couldn't. I had to go to another bank to get the cash. When the transaction was complete, I told my salesman that the car had not been filled with gas. One of his colleagues informed him that when used cars are sold, the tank is not filled. On the next day during the wash and wax session, I noticed that the car was not very clean. There was a letter “J” written on the windshield and rear window with some sort of marker, and I had to remove the plastic covering from the floor mats. The wipers needed replacing and the brakes sqeeked during low speed braking. The seats didn’t look like they had been wiped down either. So much for dealer prep. Going back on Monday. I did get what I believe to be a good price on the car, but the only way that I would go back there is if they had something that I really wanted to buy. UPDATE Upon further investigation, the car needed front brake pads. Luckily, I'm pretty handy and the job was inexpensive and easy with numerous examples shown on You Tube. I just don't think that selling a car that needs brakes is a good thing. I canceled the service contact as well. I used it as a bargaining chip to get the price of the car lowered.

I would not recommend this dealer.

Overall Rating

1.6  

1   Customer Service
3   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Never Purchase From Here! Horrible!!!

By CodyCTS on 9/30/2016 at 2:18 AM. Helped by Mike and Andy.

So I purchased my 2016 CTS 3.6 from here about a month ago and it's been nothing but xxxx ever since! First let me state that I own a 2014 SRX already which has all the bells and whistles and I stressed the fact that if I'm buying another new Cadillac I want it just as loaded as my SRX if not more. So I wanted to check out the nicest CTS (other then the V) that they had. I was shown a few vehicles but nothing that really impressed me. I was then shown a CTS 3.6 in red, which I was told had it all! I noticed that it didn't have the front parking assist sensors but other then that it did have all the options I wanted. I told the sales guy Mike that I like this red one but I would want it in white and with the front parking sensors and of course he said not problem. I also wanted chrom rims added too. Mike then told me they have a white car, exact same as the one I test drove and they can throw the chrome rims on it and add the front sensors later after they get them in from having to order them for me. I was told the sensors would be here in a few weeks and I would be called to bring in the car to get them installed. So everything was good, Mike met all my requirements, it felt good, so I made the purchase. I put a very large amount, more then half down and financed the rest. After not getting a call for about a month I decide to call the dealership to see If they received my front sensors. They said bring it on in, so that next week I did. The front parking sensors were NOT installed but this stupid curb sensor that is only a loud annoying beeb that goes off when I turn my car on and pull in and out of driveways. Now I am being told that the sensors I wanted and agreed upon are not even an option that can be added. The car must come with the front parking sensors. I WOULDNT HAVE PURCHASED THIS CAR!!! I would have purchased a car that already had the sensors then! I'm beyond upset that Mike lied to me and told me whatever I wanted to hear to get me to make the purchase right then and there. So now my brand new car is not even what I wanted and I'm stuck with it. I talked to the sales manager and got no where. They can't make it right so I'm going to be talking to a lawyer in the morning. Oh yeah and to top all this off, I had black stains all over my visors when I picked my car up the other day. This whole dealership, sales and services is some of the worst service I've ever seen. Going to be taking my Cadillacs up to Scottsdale for now on.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Poor Quality Service Dept, abusing and taking my car on ride

By 4077th on 10/27/2015 at 3:15 PM. Helped by Larry Donahue.

Drop my new CTS off, and ask them to not wash or test drive my car due to just bringing in for interior warranty work. When I got the car back it had tons on micro scratches in the paint from the car going through their dirty carwash. They Also the drove my car and put 12 miles on it for a "test drive", I documented the mileage and I SAW TWO EMPLOYEES AT THE WENDY'S DRIVETHROUGH IN MY CAR!!!!... I know it was mine due to the vanity plate. If I was 40 years younger I would have taken care of confronting the two employees. I paid over $70k for this car, I don't feel like I should have to be taken advantage of every time I trust them with my property that I worked so hard for. Service manager Larry says doesn't know anything about it and will get back to me, 2 weeks later, NOTHING... Who is running that circus? I called Cadillac HQ and formed a complaint, but I am sure they will blow it off, they have so far.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Took my 2013 CTS-V on a joyride

By Busabob on 10/26/2015 at 9:34 PM. Helped by Service Advisor Curtis Mitchell, Service Manager Luke Morris, Service Technicians.

My CTS-V buddies warned me not to take my car to Chandler Cadillac (Earnhardt South). I gave them a try anyway because they are right next to my house and I had a coupe of trim issues (Recaro seat track broke and I had a DRL out). Drop it off, say "no test drive, no wash please". I even sent it in an email! Kudos to the Service advisor as he writes this on the ticket and it's on my invoice so I know he told them but someone wasn't listening. Pick up the car, they show the in/out miles as the same BUT the out miles are actually 6 higher than when I dropped it off. (I took video of the drop off and pick up with the ODO in the background). I went back in; advisor was gone as was service manager so I sent them an email explaining what happened in a very calm tone because I know they (likely) didn't drive the car. Asked them to find out what happened and call me and let me know what they were going to do to make it right. That was fife days ago and I have heard nothing............and my DRL is still out.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and Beyond

By Love my new Dodge! on 4/3/2015 at 9:16 PM. Helped by Jason C..

This week I purchased a car at the Earnhardt Chandler Cadillac location. The service was amazing. Carl P. was extremely helpful throughout the entire experience. We were also impressed with the loan officer, Jason C., from the Mr. Ed Department. Jason was very friendly and also extremely helpful. Carl and Jason both had a great attitude about staying after hours to help us complete our purchase. My husband and I had a great experience doing business with them and will be recommending them to anyone we know in need of a new car.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Be Aware, Please Read

By Crosber on 6/2/2014 at 2:32 AM. Helped by Service Manager.

First off this is the first review I have ever written as a small business owner I know how a bad review can impact your business, but after the expenses Earnhardt Chandler Cadillac caused me I felt the need to warn other consumers. I purchased a used Cadillac Escalade from a private party and brought my vehicle for an overall check to make sure everything was working properly and to have a few minor cosmetic defects to be fixed. After spending $1100 they told me everything looked great and I left with a big burn in my bumper from their technician dropping a soldering iron on it and a few weeks after I had this done my engine blew, this would have been prevented if their technician did their job on checking the engine, which I paid them to do.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is the third new SUV that I have purchased from...

By ularry on 4/29/2013 at 1:17 PM. Helped by Roberto Saenz.

This is the third new SUV that I have purchased from Roberto Saenz and everyone has been a great experience. As long as Roberto is selling cars at this dealership I will be returning to him. Thank you Roberto!!!!!!!!!!!!!! Lawrence Hartnett

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I liked the professional approach takenby the sales team....

By arvinlarson on 3/15/2013 at 2:22 AM.

I liked the professional approach takenby the sales team. My son in law was loooking for a car on line for me and they responded with an email wanting me to come in and check out their inventory.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Our Car Purchase Decision Process When my wife...

By LEECARTER111 on 3/14/2013 at 6:18 AM.

Our Car Purchase Decision Process When my wife and I needed to purchase a new car to replace an old one, we allowed about five weeks for the research and decision process and another two months for the car to arrive in case we needed to special order one. We test drove seven different SUVs, a Nissan Murano and a Rogue, a Lexus RX 350, an Infiniti JX as well as an FX, a VW Touareg, and finally the Cadillac SRX. We preferred the shape and look of the Infiniti FX, but eliminated it because of the limited cargo space and the fact that some of the options we wanted required other expensive options we did not want. Our final decision came down to the Lexus RX 350 and a Cadillac SRX. We of course priced the cars we wanted on both Edmunds.com and MSNautos.com. Edmunds.com was sometimes inaccurate because it said that some options required other options when the dealers themselves said that was not the case. But both websites are extremely accurate in their pricing. My primary criteria for making the final decision as I told my wife was first safety and second, her comfort on long drives. We almost settled on the Lexus RX 350, which we had test driven three times, but two questions remained unanswered: how much time would be required to build the specific one we wanted, and again, whether there were expensive options that we would be required to purchase in order to get the options we wanted [that also turned out to be true]. While in the process of answering those questions, we decided to test drive the Cadillac SRX a second time. Immediately upon doing that, my wife switched her decision from the Lexus to the Cadillac SRX. Both the passenger and driver seats were more comfortable for her, the car was tighter and more responsive in its handling than was the Lexus, and very importantly because she is short, both the steering column and dashboard pressed against her knee when the seat was moved close enough for her to reach the accelerator and brake. [The Cadillac SRX does not have this problem because the pedals can be moved closer to the driver.] Another very important factor in making our decision was that each of us much preferred the placement of the GPS/computer screen in the Cadillac SRX, as well as the fact that like an IPAD, it could be controlled by touch and was readily accessible to both driver and passenger. The screen in the Lexus RX 350, on the other hand, was placed too deeply in the dashboard for either of us to easily see. All in all, my wife and I probably spent 40-60 hours researching cars on the Internet, examining statistics on safety and reliability, as well as ultimately composing many different emails to the five local Cadillac dealers in Phoenix, once we made a decision as to which car we wished to purchase. There were probably 10 to 15 different phone calls to dealers as well. The results of all the emails to the Cadillac dealers in Phoenix requesting their best price on the specific Cadillac SRX we wished to order proved to be quite useful. All five of the dealers were willing to sell us the car at ‘invoice’ price, but as I learned from one of the emails to John Moriarty at Coulter Motor, the invoice price he was referring to included advertising costs, which Cadillac does in fact charge the dealers, but is not listed on any of the web sites where one can build and price cars, because the advertising costs that Cadillac charges the dealers differ from dealer to dealer. Since I was not interested in paying any advertising costs, both of the Coulter Cadillac dealers in town were eliminated because they were unwilling to budge in this respect. Each of the remaining three Cadillac dealers in town was willing to sell me the specific Cadillac SRX I wished to order at the invoice price minus all the advertising charges. The advertising charges on the invoices I saw were quite significant, varying from about $850 to $988. Lund Cadillac dropped out of the bidding process when I asked them to discount their price further by about $160 to make up for the higher sales tax in Phoenix than what I would pay at Earnhardt in Scottsdale. After they dropped out, only Kachina Cadillac and Earnhardt Cadillac remained in the bidding process. We had test driven a car at Earnhardt Cadillac and were working with Steve Valkenaar there. He was in fact our favorite salesperson [as opposed to sales manager] in our dealings with all of the dealerships. Since the best price we been quoted up to now was invoice minus all the advertising charges, we scheduled an appointment at 12:45 on Tuesday February 26th to meet with Steve and order our car. But that morning I emailed Roberto Saenz at Kachina Cadillac with the specific pricing that Steve had provided for us on an e-mail. I had of course required the dealers to commit in writing via e-mail precisely what their offer was, because I did not want to walk into a dealership having been told one thing over the phone and another when I actually got there, something that had happened in the past when I had tried to purchase a car. On Tuesday at 11:22 AM the same day we were to place our order, I received a reply email from Roberto Saenz at Kachina with an offer to beat our deal at Earnhardt Cadillac by $500 off the bottom line. My wife objected somewhat strenuously, and did not wish to go meet with Roberto. But I as the ‘money guy’ in the family am always looking to save. My wife on the other hand, is ‘merely’ the one who makes all the major decisions. As you might guess, as someone who is still madly in love with his wife, I firmly believe in the “happy wife, happy life” principle. We drove to Kachina Cadillac to meet with Roberto. Somewhat to my surprise as well as that of my wife, Roberto proved to be not only exceptionally amiable, but straightforward and honest as well. He did not try to ‘jerk us’ around or change the deal that he emailed to us in any way. He was also very knowledgeable about the Cadillac SRX and even showed us some things that the salesmen at the other Cadillac dealers had not. Best of all, he was a sales manager and thus someone empowered to make the final pricing decisions for the dealership. Thus we were spared the timely process of having to work through a salesman, which we had experienced at both the Nissan and Infiniti dealerships, before we decided to reject their offers. Our dealings with Roberto were something entirely new in my experience of trying to buy a car. I had met a few affable salesmen that I liked, but never such a friendly and genuinely open sales manager, who was also quite willing to give us such a good deal on our purchase. Because of all of his good qualities, my wife lost her suspicions and recalcitrance and we ordered the car that day from Roberto, putting down the necessary deposit. Roberto was even willing to sign a statement I created before going guaranteeing us the discounted ‘out the door price’ that he had quoted in his e-mail. We expect to take delivery of our car in April or early May. All in all, even though it required an immense amount of work, this was the most enjoyable car purchasing process I have ever engaged in. There was perhaps one more surprising aspect of this purchase yet to come. Because we had worked with Steve Valkenaar at Earnhardt Cadillac more than anyone, I felt it necessary to call him to let him know that he would not be getting a commission because we would not be purchasing the car there. Of course he was disappointed, but since we had been open with one another, the phone call ended amicably. I was quite surprised when he called back within a few minutes to tell me that his sales manager at Earnhardt was willing to match the deal that we had gotten. I told him that I was quite surprised by that, since the sales manager overseeing all the Earnhardt dealerships had just the day before during a visit been reluctant to even eliminate the advertising costs from the invoice price. I told Steve that I would discuss it with my wife, but that we would be most reluctant to try to undo the deal we had just done with Roberto Saenz at Kachina. I indicated to Steve that this is one of those occasions where life seems to be very unfair, because he had done a lot of work for us, and we liked him very much, but he would not be getting the commission from selling us a car. Two hours later, he called back to tell me that his sales manager was willing to sell us the car for $300 less than Roberto. There’s no doubt that this would have been a terrific price, but at this point my wife and I felt little inclination to attempt to undo the deal with Roberto. He had been very fair with us, and we wanted to be fair with him. Lee Carter, Ph. D. March 6 2013

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

February 27, 2013 Just a note regarding our...

By BhagavanSriSathyaSaiBaba on 3/8/2013 at 7:17 PM. Helped by Roberto Saenz.

February 27, 2013 Just a note regarding our interaction yesterday with Roberto Saenz at Kachina Cadillac: We had been to two different Cadillac dealerships prior to our meeting with Roberto. As we are people who do extensive research before purchasing large ticket items, we sent emails to all of the local dealerships with the MSRP information we had gathered on a very specific configuration of the 2013 SRX Performance model asking for quotes. As we were walking out the door toward ordering our car from another dealer, Roberto emailed with the best offer yet. I was hesitant to keep up the process as the salesman at the other dealership had been so helpful and worked so hard for us, that I came into the meeting with Roberto a bit guarded. It wasn’t long however, before Roberto had won me over with his knowledge about the car, the purchasing information, and what to expect from Kachina Cadillac, all presented with his obvious love of the whole process. His extensive knowledge, honesty and genuine affability (not to mention the best deal we’d encountered so far) were important factors in changing my mind right then and there. Our intention in going over to Kachina Cadillac was to collect information, but thanks to Roberto we walked out after ordering our car, satisfied with the process. We were impressed enough that even after we heard from the original dealer that they would beat Roberto’s offer by $300, we declined. We look forward to the same level of interaction with Roberto and Kachina Cadillac as the process continues. J Davis

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

I gave this dealership several chances. I bought my...

By skyler88 on 2/2/2013 at 3:40 AM.

I gave this dealership several chances. I bought my vehicle from them and decided to get my maintenance from them until I learned that they lie and cheat to cut every penny even if it dangerous to their customers... 1st, they sold me tires that had been sitting on the shelf for 2 years (I learned the manufacturing date from the experts at discount tire)... Kachina tried to deny it until I showed them that I was knowledgable. I had to fight for weeks to get new ones after I had 2 blow outs within 10,000 miles due to cheap dried out tires... 2nd, they wouldn't fix a known ABS problem in my 2006 CTS which was still under warranty until I threatened to sue... 3rd, they wouldn't replace a dead battery that I purchased from them and was only 6 months old... Then they tried to tell me that I had never purchased a battery from them... until I went home and got the invoice. All of the sudden they found their copy of the invoice as well... AND THE BEST PART, when I tried to post a bad review the first time, they called and offered me hundreds of dollars in free work in return for deleting my post. I'm not deleting it this time! Everyone should know what awful work they do and how they lie to people in order to get what they want! I wonder how many people they call and harass to get them to delete bad reviews...

I would not recommend this dealer.

Overall Rating

2.0  

3   Customer Service
2   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Sales practices not consumer freindly. Salesman made...

By tallclover on 1/2/2013 at 2:01 AM.

Sales practices not consumer freindly. Salesman made incorrect statements critical to comparing their offer to their competitor. Management would do nothing to satisfy my concerns or offer compensation.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

we purchased our 2012 SRX in Oct 2012 from Roberto Saenz....

By emorgel on 12/16/2012 at 4:18 AM.

we purchased our 2012 SRX in Oct 2012 from Roberto Saenz. He is the best sales person we have ever worked with. He knows everything about his product and can explain it very well. He was so helpful and pleasent. We have to agree with everything the other customers have written about him. It is so nice to know that we can call on him anytime with any questions we have. He makes us feel like he is our friend and can depend on him. We were and are very satisfied with the service and will highly recommend him to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I just purchased a 2013 Cadillac Escalade ESV from...

By jim dinan on 11/29/2012 at 12:47 AM.

I just purchased a 2013 Cadillac Escalade ESV from Kachina Cadillac. I have owned multiple Cadillac's prior to this purchase but this was the first one from Kachina. My sales associate was Roberto Saenz. I first spoke to Roberto on the phone last week. The entire agreement including a trade in of my older model Escalade was done over the phone. Needless to say, I was exteremely impressed when I dropped off the older Escalade late on the night before the Thanksgiving Holiday and Roberto had everything in order just as promised over the phone. We wanted a color that was not on the lot and Roberto had to locate the correct unit for delivery the next week. Roberto had a beautiful loaner vehicle ready for me when I arrived at the dealership. We picked up the ESV today and Roberto had the remaining documents in order once again ready for signature. He spent a great amount of time explianing the operations, settings and functions of this wonderful vehicle to my wife and I. The overall experience was exceptional, professional and enjoyable. When I am ready to purchase another Cadillac I will be calling Roberto. I sincerely recommend that anyone interested in buying a Cadillac to contact Roberto and experience the Kachina difference. Sincerely, Jim Dinan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Roberto made this purchase an easy carefree process that...

By kim light on 11/22/2012 at 2:13 AM.

Roberto made this purchase an easy carefree process that added to my happiness regarding getting a new Cadillac. He did not come off like a "typical" pushy salesman. He was genuine and worked diligently to find me the exact car I wanted. He stayed in touch with me daily throughout the process and gained my trust. I always felt like I was in good hands and I worried about nothing. When I picked up my new car Roberto spent at least 2 hours with me explaining how to use all the features including OnStar and sirius radio system. I left the dealership that night feeling really good about the car, dealership and the people. The customer service is the best I have ever experienced anywhere.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I've been buying cars for 50 years and after so much bull...

By larry9926 on 11/22/2012 at 12:04 AM.

I've been buying cars for 50 years and after so much bull and hard times, finally I found a dealer who was actually a joy to work with. We agreed to terms over the phone and everything was as promised. No bait and switch, no games. It was a real pleasant and actually felt good leaving the dealership. Thanks guys. I now have a totally different view of car people thanks to Carl. Now if only lawyers could change, but maybe that's hoping for too much!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Met Dennis first and he was extremely helpful. Talked...

By JasonG1012 on 11/15/2012 at 9:09 PM.

Met Dennis first and he was extremely helpful. Talked with John only a little bit and then to Andy when we finalized everything. Everyone was great and really made this a positive experience. I am very satisfied and will definitely be going back there in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I BOUGT A RED CAD SRX YESTERDAY 11-12-2012 SUPER CAR!!!!...

By JOHN T CHERRY on 11/13/2012 at 7:30 PM.

I BOUGT A RED CAD SRX YESTERDAY 11-12-2012 SUPER CAR!!!! SO FAR RUN GREAT!! I BOUGHT THE CAR BECAUSE OF THE GREAT SERVICE AND GREAT CAR THIS IS MY 9TH CADILLAC WILL GO TO KACHINA AGAIN IN THE FUTURE. I WAS A GOOD CUSTOMER OF LUND CAD, BOUGHT 3 ESCALADE IN THE PAST ,BUT SINCE THEY SOLD OUT REAL BAD SERVICE I WAS GOING TO BUY FROM LUND BUT I CONTACTED YOU AND I'M VERY PLEASED THAT'S JOHN T. CHERRY

I would recommend this dealer.