Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A new Palisade

By Jerry on 8/15/2019 at 3:58 PM.

Great ! everything went fantastic and very very happy with the SUV. Stopped in test drove the vehicle worked the trade in and picked it up the following day. Again very happy with the whole process the dealership and the Palisade!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying new car

By Mandybrehm on 7/28/2019 at 8:05 PM. Helped by Joe cugliaro.

I went in last week just to test drive but wasn't ready to buy for another month and they did not try to pressure sell me or call me daily

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another fantastic service experience

By Kevin8382 on 7/8/2019 at 7:10 PM. Helped by Dave (technician), Mike (service manager).

As always at this place, fantastic service. Knowledgeable, courteous, professional, and extremely helpful. Mike Saccheri arranged appointment time that worked best for me, greeted me upon arrival and offered me a nice cool beverage on a typical AZ summer day, and had my car into the service bay in about two minutes. He kept me informed throughout the process on timelines and cost, and appeared genuinely concerned about my satisfaction. He also had the technician (Dave) explain everything done to my vehicle and the status of everything he checked out. Upon completion the service manager (Mike) greeted me to ensure I was satisfied with my experience, to see if there was anything else they could do for me, and thanked me for coming in. This is the business model other places (not just auto dealerships) need to adopt.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ricardo Garcia is THE BEST & so professional

By Nycmfm on 7/2/2019 at 6:31 PM.

Anytime I have been lucky enough to get Ricardo it’s always a great experience! He is all around great, the company is lucky to have him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleasant experience

By d.marie on 6/27/2019 at 11:27 PM. Helped by Mike Phenix.

Hyundai North Scottsdale was our FIRST stop when we were shopping for a new car after hearing about the great experience our good friends experienced when buying their Sonata from your team. From our first start back in Sept 2018 to now it was always a straight forward experience & very professional. A special thank you to Ibrahim & Jim Tonelli for making the experience an easy decision for us. With the great service I've received so far -I look forward to the years to come....would definitely buy from them again and hope with this continued service my recommendations to friends and family may lead to another client for HNS!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Outstanding experiemce

By Suzanne on 5/8/2019 at 4:40 PM.

David Bailey made our car buying experience fun and easy; no pressure just the facts we were seeking. First, David is knowledgable about the vehicle we purchased, the SantaFe Ultimate, and was able to explain and demonstrate the classic features as well as the technology. As a result we left the dealership feeling confident we could appreciate the technology we purchased. Secondly, and just as important, David has great personal skills. We felt he listened and is sincerely friendly. We left with a SUV we are excited about and feel we had a buying experience we were more than happy with. We would highly recommend David to anyone interested in a Hyundai.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very positive experience.

By rjack on 4/30/2019 at 10:03 PM. Helped by Marc Delaney.

Great team work and no pressure...which was very important to me. Very professional. Would definitely buy from them again and highly recommend to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Never give up

By C Moore on 4/17/2019 at 6:07 AM.

I originally came in contact with Dave over 2 years ago while looking for a car. A series of events and changes happened in my life and I put off purchasing a car. I would periodically reach out to Dave about vehicles and he was ALWAYS happy to answer any question I had and continued to share cars with me that he knew I’d like. Fast forward to today and now I didn’t only want a car but needed one. Dave was very responsive and treated me like a VIP. The approval was done and paperwork ready to be signed when I arrived making my visit to the dealership short and sweet. DJ and Ian also played a big role in my great experience. All 3 were so friendly and knowledgeable. I highly recommend Dave especially since he was able to “put up” with me for over 2 years... that’s not an easy task! Thank you again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Provided By Dave Baiky

By Laur G. on 4/16/2019 at 8:49 PM.

Our Family recently bought 3 Sonatas at North Scottsdale Earnhardt Hyundai. Dave could not have made the process any easier. Great Guy at a Great Dealership!! We recommend them to all of our Friends & Family!!

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
3   Quality of Work

Polite, swift, thorough, and real-time...

By Bnesgrl on 4/1/2019 at 6:09 PM.

Thanks Sean for the exemplary customer service you provided to me in the pursuit of my new 2019 Genesis. I had been 'looking' for this vehicle for 2+-years' and now, I am an owner. Yeah! I cannot tell you what a exciting and pleasant experience you made it for me. There was NEVER a moment when I felt that you were dismissing me, because I was taking too long to decide and appeared 'not really in the market right now.' You perceived my determination to 'get what I REALLY wanted...' and you were determined to see that I got just that. You were patient, responsive, professional, suggestive but NOT high-pressure! If I could buy a car everyday...I would use you as my sales person! Really! I LOVE that I got what I wanted, that you explained to me HOW to use it, drive it, and appreciate all the features that come with it. Thank you for providing me exactly what buying a luxury car experience should be...smooth and professional. Margot Monroe, Anthem, AZ

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fabulous FARID, Impeccable IAN

By G4ce on 3/31/2019 at 1:14 AM.

Thank you FARID for your Fabulous customer service! Thanks to YOU and IAN we are "Two for the Road! - Feelin fancy in our two SanteFe' Turbo's! You guys ROCK!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and pleasant purchase of a new Hyundai Tucson!

By Pamfirst on 3/29/2019 at 5:35 PM. Helped by Mark Rushford.

From beginning to end, the guys here attended to my every need and made the new car buying experience very pleasant. Julian could not have done more for me and was very gracious! LOVE my new Hyundai!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Dealer

By osiguards on 3/7/2019 at 4:59 AM.

I was interested in a 2019 Genesis Ultimate 5.0 Earnhardt had the exact color and model that I desired. I sent them an email; within 5 minutes Jonathan Gorton called me. I told him that I resided in Las Vegas and wished the vehicle to be transported. Within 10 minutes he called me back with all of the numbers for the vehicle. I said..Ship it.. I purchase a new vehicle every two years. I felt that Earnhardt and Johnathan far exceeded my expectations for a dealer..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant experience to work with this dealership.

By cdraz on 2/9/2019 at 8:21 PM.

I have owned 5 Hyundai's, 2 of which were purchased from this dealership. It is always an outstanding experience because of the fine people you employ, particularly Ben Girard, Service Advisor and Julian Foldes, Sales Consultant. I will continue to use Earnhardt Hyundai as my dealer of choice. These people are honest, don't play games, and really listen to the wants and needs of their customers. Thank you for renewing my faith in car dealerships.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Always An Enjoyable Experience

By Paul M on 2/7/2019 at 8:49 PM. Helped by LeeAnn in Service Department.

My wife and I have owned 5 successive Hyundai’s or Genesis, the last four from this dealer. I typically work with Ibrahim however give equal plaudits to the entire team; Tony, Jimmy and Ian as well. Each is a professional in their own right and always a pleasure to deal with. My recent visit was routine servicing with LeeAnn as my advisor. She is great, personable and could not have been more responsive. All in all an excellent group.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No BS, straightforward with maximum attention to detail.

By svickers120 on 2/6/2019 at 12:20 AM.

When I entered Earnhardt Hyundai for the very first time, I had already emailed back and forth with Kevin McCarthy (four softball fields), Tony Femiano (Semper Fi) and Kyle Frame (shot an Eagle) over three previous days to my visit. Within literally seconds of my initial visit I fully realized what high quality people are working at Earnhardt. They made me feel as though I were an old buddy from years ago and that they were overjoyed with my presence. They were not only attentive to my requests, they kept me on the straight and narrow path toward keeping my monthly payment within a previously agreed upon pricing limit and their graciousness lent itself to my most enjoyable two hours I have ever spent in an automobile show room. Yes, two hours! That was it, compared with others who keep a customer in a total agony of suspense while one waits for six hours...or more. Darin Gordon (you don't need an MBA) finished it off with the easiest few minutes of paperwork that I have ever experienced. All in all, if you want to finally experience what it is to deal with a totally professional group of automobile mavens, Earnhardt Hyundai has the ultimate in quality individuals. I will most definitely return as well as urge others to pay a visit to Earnhardt.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Professional, knowledgeable and friendly.

By paml on 1/20/2019 at 9:15 PM. Helped by Jon Davies.

As classic car collectors we have not bought a newer car in a long time. We had lots of questions and apprehensions. The friendly, low pressure approach was a welcome surprise. All of our questions were answered and we had plenty of time to digest it all. I would say that our visit exceeded our expectations and certainly made our decision easier. Your new employee Jon Davies was very gracious to us even though we were there to see Paulo who was busy when we arrived.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best car dealer ever

By LWS on 1/27/2019 at 11:13 PM.

My wife and I went to Earnhardt Hyundai looking for a 2018 Sonata which unfortunately was sold prior to our arrival. We were introduced to Tony Wahl who showed us no less than 3 Sonatas and 2 Elantras. while taking the time to explain all the features included on each model level. We eventually made an offer on a 2019 Elantra Limited which was accepted by Management. The entire time and transaction was very professional and friendly. Thanks to Tony, finance staff and Management for the best car purchasing experience ever!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeded expectations

By Talltex on 1/23/2019 at 7:21 PM.

On a recent visit to Earnhardt Hyundai Scottsdale to discuss a trade-in on my Sonata Limited lease, Jimmy Tonelli inspected my car and noticed some cosmetic paint scratches and scrapes on my front bumper which I knew would cost me dearly if I took it to a body shop. I even considered the repair myself. I looked up the "how to" on youtube, researched the matching Hyundai paint, primer and gloss by code( which ended up apprx. $200.00 for my time, paint ,etc) and I'm sure that would have been a mess. Jimmy gave me a great price which I knew was part of the expectation of a new vehicle lease but it was still appreciated. When the deal didn't happen (I still have 1 year on the lease so it just didn't make sense now) Jimmy not only honored his offer, but couldn't have been more pleasant or helpful about it! When I picked up my car, it totally exceeded any expectation I may have had. The paint and repair looks showroom new. He even had the car completely detailed. I wash my car often and this was a special clean up. Mr. Tonelli, like many others I have met in my 6 years of business with Earnhardt, is a man of his word, and epitomizes all the best in customer service! He made me feel like their best customer. Thank you again Jimmy Tonelli and Earnhardt Hyundai for exceeding my expectations. AGAIN!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeding expectations!

By TALLTEX on 1/18/2019 at 11:59 PM.

On a recent visit to Earnhardt Hyundai Scottsdale to discuss a trade-in on my Sonata Limited lease, Jimmy Tonelli inspected my car and noticed some cosmetic paint scratches and scrapes on my front bumper which I knew would cost me dearly if I took it to a body shop. I even considered the repair myself. I looked up the "how to" on youtube, researched the matching Hyundai paint, primer and gloss by code( which ended up apprx. $200.00 for my time, paint ,etc) and I'm sure that would have been a mess. Jimmy gave me a great price which I knew was part of the expectation of a new vehicle lease but it was still appreciated. When the deal didn't happen (I still have 1 year on the lease so it just didn't make sense now) Jimmy not only honored his offer, but couldn't have been more pleasant or helpful about it! When I picked up my car, it totally exceeded any expectation I may have had. The paint and repair looks showroom new. He even had the car completely detailed. I wash my car often and this was a special clean up. Mr. Tonelli, like many others I have met in my 6 years of business with Earnhardt, is a man of his word, and epitomizes all the best in customer service! He made me feel like their best customer. Thank you again Jimmy Tonelli and Earnhardt Hyundai for exceeding my expectations. AGAIN!

I would recommend this dealer.