Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.3  
Friendliness
4.4  
Overall Experience
4.3  
Price
4.2  
Quality of Work
4.2  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Corvette

By Corvette on 11/26/2018 at 1:15 AM. Helped by Michael Johnson.

Michael Johnson was a pleasure to deal with. He sold me my dream corvette and made the purchase easy and hassle free. The owner is a great guy as well. He was up there on Saturday pressure washing the building by himself. Was impressive seeing the owner out sweating while his employees were in the air conditioning. Tells me a lot about his work ethics and what he expects from his employees. He even took the time to tell me about my Vette in detail. Seemed like a great guy. They were all great.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Buyer beware!!!

By Buland10 on 11/20/2018 at 10:43 PM. Helped by The general manager Juan.

BUYER BEWARE!!!! I purchased a vehicle from Earth MotorCars in September of 2017. The vehicle they sold me would not pass inspection and the speedometer was not working. They kept the car until December and assured me everything was fine. I knew the car wasn’t running properly and would fill the cabin with raw fuel fumes as well as not pass inspection. I informed them of this and they assured me it was fine. Come February of 18 I informed them I still have not received the registration and the paper tags were out as well as the car would Not pass inspection. They responded by asking me the vin number and told me they would get it taken care of. Come March of 18 I finally received my registration with an inspection results from a date and time where I did not bring them the car to inspect. A month later I have to bring the vehicle back in for the same issues of no power and raw fuel smell. They keep the vehicle for 2 more months and assure me the problem is fixed. I went back today with the same issue and they try to “make it right” by trading me out of the vehicle only to tel me the car isn’t worth what I owe in the state it is in. I said I know it has not been corrected from when you sold me the vehicle. I informed them when I purchased he vehicle I was told to bring it back for a loaner car and to waive the deductible on my aftermarket warranty I purchased. The gm Juan said they do not give out loaners anymore and basically said business change and I need to take it to a company that can provide a loaner and fix the problem. At this point I’m frustrated and said so basically I get screwed over because you won’t make this right and you can’t afford to provide a loaner car for an issue you have been aware about and dropped the ball multiple times on and his replay was yes. Out of the year I have had the vehicle it has been in their shop for at least 6 months and now they are trying to wash their hands of this shady deal. I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN AND WILL MAKE SURE MY FRIENDS AND FAMILY DONT GET SCREWED OVER BY THIS SHADY COMPANY!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sweet little spot!!!

By Vicdamone88 on 11/15/2018 at 12:43 AM. Helped by David Carr.

Bring one, Bring all. I will come back here for my next car and I will tell all my friends and family to check out this place.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Low Pressure

By Two Car guy on 10/22/2018 at 5:39 PM. Helped by Cooper Beseau.

Bought two cars in one week. Very pleased with both. Cooper was very helpful. Low pressure sales. A lot of very nice cars to choose from.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Lots of cars; lots of choices

By Patsy Brown on 11/1/2018 at 1:49 AM. Helped by David Carr.

After briefly describing what kind of car I was looking for, I was immediately shown several in a comfortable indoor environment. After showing interest in one model we were given a test drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David Carr made it a pleasure

By Semi2020 on 11/1/2018 at 4:20 PM. Helped by David Carr & Geo.

David Carr was quick to answer my questions & never acted in the stereotypical “used car salesman” way. He never acted like he was doing me a favor selling me a car or pushy. I would have resisted if so. I could not have bought a better car, at a better price, and have such a pleasant experience with David & Geo in the finance department.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What More could I Ask For!

By Red benzo on 10/31/2018 at 3:25 PM. Helped by David Carr and Mo.

I could not ask for an easier transaction than what I went through with EarthMotor Cars. I talked to David Carr maybe twice before we did a deal of a lifetime. I knew the car I wanted, I didnt have the time to go to Carrollton to look or test drive it but I knew it was the one. David assured me it was a Beauty and was he Right! I did the financial down payment with Mo, whom I thank for getting me an even lower rate than offered. Paid with credit card, paper work and Car were delivered to me the same day. How about that for Servive!!! Love it, Beautiful car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding customer service

By w015800 on 10/21/2018 at 9:07 PM.

Outstanding customer service. We were interested in a Mercedes SL 500 we saw online. Vance drove the vehicle 45 miles to our home in the rain so we could test drive it. He was extremely knowledgeable of all aspects of the vehicle and it's history. The excellent service continued throughout the buying process. We will definitely purchase all our future vehicles at Earth Motor Cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Felt like I knew the salesman, like he was an old friend

By Jeffrey G on 9/8/2018 at 5:19 PM. Helped by Dean Alavi, Juan Ramirez.

I was looking for a specific car for my wife and my son found one of Earth MotorCars ads online. I went to look at the car and really liked it, I was also amazed at the quality of their other inventory. While looking at the car, the salesman Dean Alavi was very helpful. We were able to settle on a price and they detailed the car one last time since it had just rained recently. I also had a chance to meet the General Manager Juan who was a really nice. Dean went above and beyond what I expected and he made the buying experience one of the best I have ever had. I will definitely look at their website before purchasing a car anywhere else. I do live in San Antonio, but would gladly drive to Dallas area to purchase a car from them again. Thank you Dean!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Excellent service with David Carr!!!"

By AJ4short on 8/1/2018 at 1:37 AM. Helped by David Carr.

I recently purchased a new 2004 Audi TT at Earth Motorcars from David Carr, one of the salesman. David is an outstanding salesman with the following qualities: his patience was wonderful in guiding me through the purchase of my new car; his knowledge about the car was superb, and his compassion towards me in making sure I understood everything was great. I would recommend my friends and relatives who are wanting to buy a car to go to Earth Motorcars and ask specifically for David Carr. ~Amanda Wood

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Not Happy

By Not Happy on 7/31/2018 at 2:08 PM.

Really disappointed with my buying experience at Earth MotorCars. I purchased a (new to me) Honda Pilot on June 30. By July 20 it was not drive able. I was without a car for a week while (thankfully) Honda repaired it. While they were handling the repair, they found several other issues with it, including a pretty costly issue with the suspension. The warranty I purchased won’t cover it because the wear on it was evident it was prior to my purchase. I tried calling Earth motorcars several times and kept being told someone would call me back. I had to physically go up there to get someone to discuss it with me. End result - they won’t do anything to help. I’m so frustrated this wasn’t disclosed and they obviously don’t stand by their customer or what they sell. I was told because it was a month ago, too much time passed. I reminded them it was 20 days after purchase. Conveniently it changed to three weeks or more.... that said, don’t purchase from them.

I would not recommend this dealer.

Overall Rating

1.6  

1   Customer Service
3   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Find another dealership

By BC on 7/24/2018 at 6:18 PM. Helped by VJ, Vance.

The WORST dealership in Texas...buyer beware! If you will need ANYTHING after signing the paperwork forget it!! Zero customer service. Would not recommend this place to anyone.

I would not recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
3   Quality of Work

Fair and reasonable

By JP370Z on 6/28/2018 at 8:12 PM. Helped by David Carr; Juan Ramirez.

Some initial bumps in the process but Earth MotorCars has addressed all of our concerns to date and we'd recommend them again, for sure. They're clearly working on upping their game with a good business model and we'd definitely return. The F&I process was the most pleasant and hassle free I've experienced to date in my car buying experience. It's really nice to see a car dealership embrace that the best way to do business is to get returning customers for more than just a one-time transaction. Don't work with David Carr. If he approaches you, get another sales person. The GM is great to deal with; extremely reasonable and fair.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Consistently Great Experiences

By Mudcat66 on 6/28/2018 at 1:28 PM. Helped by David Carr.

Great selection of cars, knowledgeable and responsive sales staff, fair pricing, and seamless paperwork. I’ve bought and sold several cars with Earth Motorcars; and will continue to do so in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Will always be a customer

By Ltrain on 6/27/2018 at 2:50 AM. Helped by David Carr.

David Carr and the Earth Motors team make the car buying experience extraordinary. Purchased my 3rd car from Earth and will continue to be a client.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great atmosphere and thorough explanation

By Nicky on 6/6/2018 at 5:47 AM. Helped by David Carr.

Mr. David Carr answered all our questions. He was knowledgeable and incredibly helpful. The process to purchasing a vehicle was super convenient. I will definitely recommend. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience David Carr very helpful and very profession

By Alikamil on 5/25/2018 at 5:03 PM.

I went to check he m6 and David Carr helped me getting the car .. I would recommend this dealer to any of my friends and family .. David is a very professional and knowledgeable.. I bought the car in the same day and it took me less then an hour to close the deal.. very happy with my purchase..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was fantastic. Thank you Cade and David .

By Carl on 4/28/2018 at 10:46 PM. Helped by David Carr.

Had a great experience purchasing my truck from Cade and David at Earth Motorcars. I will be back for my next vehicle from Earth Motorcrs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David eased all my fears with a large purchase!

By Courtney Schwind on 4/9/2018 at 7:18 PM. Helped by David Carr.

I cannot recommend David enough. We have purchased & leased several vehicles through him and have referred numerous clients his way. David has been in the car business for a very long time and is very knowledgeable on the consumer stand-point and can offer personal insight to make the process much easier and smooth. I never thought that purchasing a vehicle could be relatively stress and pain free, but these are the words that come to mind when working with David. He found us the car we wanted and most importantly, stuck with OUR budget. He didn't manipulate and force anything upon us that wouldn't work for our family. He listened to our concerns and aided us throughout the process. We cannot speak more highly of David Carr!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2014 Lexus 460

By auto hunter... on 3/29/2018 at 12:47 AM. Helped by Jamie Rodriguez.

Talked with Jamie and he found us the perfect match for our family vehicle. Great communication and great price. We plan on going back in the future.

I would recommend this dealer.