Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.5  
Overall Experience
4.6  
Price
4.4  
Quality of Work
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great atmosphere and thorough explanation

By Nicky on 6/6/2018 at 5:47 AM. Helped by David Carr.

Mr. David Carr answered all our questions. He was knowledgeable and incredibly helpful. The process to purchasing a vehicle was super convenient. I will definitely recommend. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience David Carr very helpful and very profession

By Alikamil on 5/25/2018 at 5:03 PM.

I went to check he m6 and David Carr helped me getting the car .. I would recommend this dealer to any of my friends and family .. David is a very professional and knowledgeable.. I bought the car in the same day and it took me less then an hour to close the deal.. very happy with my purchase..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was fantastic. Thank you Cade and David .

By Carl on 4/28/2018 at 10:46 PM. Helped by David Carr.

Had a great experience purchasing my truck from Cade and David at Earth Motorcars. I will be back for my next vehicle from Earth Motorcrs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David eased all my fears with a large purchase!

By Courtney Schwind on 4/9/2018 at 7:18 PM. Helped by David Carr.

I cannot recommend David enough. We have purchased & leased several vehicles through him and have referred numerous clients his way. David has been in the car business for a very long time and is very knowledgeable on the consumer stand-point and can offer personal insight to make the process much easier and smooth. I never thought that purchasing a vehicle could be relatively stress and pain free, but these are the words that come to mind when working with David. He found us the car we wanted and most importantly, stuck with OUR budget. He didn't manipulate and force anything upon us that wouldn't work for our family. He listened to our concerns and aided us throughout the process. We cannot speak more highly of David Carr!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2014 Lexus 460

By auto hunter... on 3/29/2018 at 12:47 AM. Helped by Jamie Rodriguez.

Talked with Jamie and he found us the perfect match for our family vehicle. Great communication and great price. We plan on going back in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service

By CraigNBell on 3/4/2018 at 5:40 PM. Helped by Idean Alavi.

We were in the market for our weekend fun car. My fiancé spoke with Idean and went to see the vehicle first. He is was impressed and ready to buy, since he’s not easily impressed I had to check them out. Our salesman Idean was awesome and knowledgeable on the entire inventory. He showed us various options to make sure we were happy with our final decision. The buying process and credit process was effortless. Beautiful high end inventory to practical sedans , great prices and customer service. Idean is the person to see !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2014 BMW M5

By Yabba2018 on 2/14/2018 at 3:16 AM. Helped by David Carr.

Second purchase this year. Great environment lots of great energy. Upfront pricing. No BS dealer. Highly recommend this dealership. Great cars, great cars and a staff that loves cars.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sold me a lemon and don't care

By Paul Bowman on 2/6/2018 at 10:00 PM.

I purchased a 2008 Hummer H3 in March of 2017. Today’s date if February 6, 2018 and I have not driven the truck for 1 full month straight since date due to multiple problems. Literally every 3 weeks there seems to be another major problem. The truck has been into Earth Motor Cars 4 times for the same issue. The other times it was taken to Stonebriar Chevrolet where I paid out of my pocket to have the truck fixed correctly. I believe Earth Motor Cars knowingly sold me a truck with severe problems. The very first time, I was told my transmission would be rebuilt. I was later told by Stonebriar that the transmission was completely original except for the used clutch that was replaced. However, my Warranty company was charged over $1900 for a rebuilt transmission. Needless to say, the truck was back in their shop in less than 2 weeks. After 10 months of driving my truck for 2-3 weeks at a time before putting it back in the shop I went back to Earth Motors cars to see if they would work with me to get me out of this lemon. There solution was to give me half of what I paid for it and roll the negative equity back into another truck they had on the lot. I paid $15,000 for the truck so you do the math. Their fix to the problem did not help me out in anyway. I can go to any car dealership on the planet and make that horrible deal. My truck is currently in the shop with multiple issue with the transmission and transfer case. These were things that Earth Motor Cars supposedly fixed on multiple occasions. I know This review will not slow Earth Motor Cars sales, but hopefully it will make a person think twice about buying a used car from them. All they care about is moving units and make no effort to ensure the sure the customer is truly satisfied with their purchase. They will sell you a used vehicle that probably has multiple problems and then try to sell you another vehicle making money on both transactions while you are left with thousands of dollars of negative equity. If you want vehicle that you only drive for 3-4 weeks before putting it in the shop……..CALL EARTH MOTOR CARS!!!!!!!!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase a Bentley

By My Bentley on 1/5/2018 at 9:08 PM. Helped by David Carr.

I just want everyone to know that David Carr did a fantastic job on selling my Bentley and also met Frank the owner he was very helpful on making this deal work! Earth Motors has a great team and I will be back someday to purchase my next car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

second car this year

By homero1480 on 12/30/2017 at 8:52 PM. Helped by Jaime Rodrigues.

As often happens, looking around the website and saw a Mercedes that interested me. We had bought one back in April and this new one was a perfect younger brother. Met Jaime, who has turned out to be just a great sales person, when we went to see the car. Jaime was very friendly and most importantly eager to earn the business. Had the car inspected the next day, spoke with Jaime and got to a deal. Just a very helpful young man. After taking the car home, we had one service thing pending. Called Jaime up and he helped get the appointment set up and followed up to ensure everything went well. Jaime, appreciate the experience. We'll see you next time. With appreciation.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great Car Buying Experience

By SGD on 11/24/2017 at 2:48 PM. Helped by Dave.

I had been looking for a low miles Range Rover for several months and located one that fit my specs at Earth Motor cars. After spending only a few hours at the dealership I was able to get all of the information I needed to evaluate the deal I wanted not only for the Rover but for the trade in of my car. I worked with Dave and the owner to come to a fair deal very quickly and was able to drive away that afternoon with the car I wanted. It was a very good car buying experience and so far the Rover performed well. I would definitely recommend this dealership to a friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

the best dealership

By eneida chavez on 11/18/2017 at 3:07 PM. Helped by Lazaro Vargas (LJ).

The safest, most comprehensive, the best costumer Services site, guaranteed 100% very happy with my Mercedes Benz SUV 550, my best experience I had with them very understanding and looking to help you in all your needs. I recommend them with 5 star.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

My Experience at Earth Motor Cars

By Caleb W. on 11/1/2017 at 7:20 PM.

After buying this vehicle at Earth Motor Cars I noticed that the insurance was for a premium and decided to go ahead and cancel the insurance due to the fact that my own insurance covered all that they offered. I submitted and sent it to the dealership first week of October. I followed up on the progress the next week and learned that they had not received the paperwork yet, but would get back with me in a few days. After they did not call me back when they said I proceeded to call the dealership and got the run around by all the departments, like I was someone else's problem. People kept promising to call me back, but it seemed every time they called it was someone else coming into the conversation and I would have to explain the whole thing over again. They also promised they had a 2nd key for the vehicle and would send it to me. After 2 weeks passed and I had not received it, I called again and was told there was not a second key and that the person I spoke to was new and didn't know what he was talking about. I have yet to receive the second key for my car and I feel that they continue to fail to make good on things they promised when I bought my car. This company never calls you back, makes promises to you and doesn't keep them and the only way to get what you want is if you physically go up there which is an inconvenience if you don't live near them. Obviously, a car is a large purchase and one of the most expensive ones a person can make. It seems the company should take matters seriously when a customer is experiencing difficulty with a purchase this financially weighty. When someone says they will call back...I expect to hear from them...not from some other person I haven't spoken to yet and who I have to explain the entire situation to again. I am frustrated, and I need things handled in an expedient manner so I can get on with my life, here.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great purchase and elite customer service

By Nakiajr01 on 10/17/2017 at 3:22 AM. Helped by Chris Faul.

This trip was well worth it. I flew into Dallas from MS. Bout a BMW 750i. I was in and quick. Customer service was great! Ask for Chris Faul if you want to be taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience Ever

By msbtru2u on 10/8/2017 at 7:04 AM. Helped by David Carr.

Great Experience. Staff courteous & professional, especially our Salesman David Carr. He was very personable. Timely Transaction. Recommend dealership (David) to anyone. Left dealership very happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professionalism throughout!

By Andreas Melder on 8/30/2017 at 7:50 PM. Helped by Frank Cortese.

The Earth Motorcar purchase experience has been second to none. Over the years in the past, I've purchased vehicles from a variety of dealerships - always leaving me with a lacking experience. I can tell you that my most recent car purchase at Earth Motors sets the gold standard in service, professionalism and courtesy! I purchased the exact car I wanted, have received incredible follow-up service and a level of interest and friendliness that has never been matched in my many years of car ownership. I am highly recommending ANYONE that has an interest in a collaborative and friendly vehicle purchase experience, followed by a genuine interest in personal follow-up, to look no further than Earth Motors!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing All Around

By Marcusyoung18 on 8/20/2017 at 12:15 PM. Helped by The Team.

This is my second vehicle to purchase from The Earth Motorcars Team. Each time the same...red carpet treatment from the moment of contact. Now I have sent 4 friends and all received the same service...so 6 cars same treatment means these guys care. The cars speak for themselves!! Beautiful Cars everywhere. Finally my credit was challenged to speak lightly and it's amazing what the finance team can get done. I LOVE THIS PLACE Marcus Young

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional service

By C9 on 6/22/2017 at 2:24 PM. Helped by LJ Vargas.

This was my first deal with Earth Motor Cars. They have a large selection of quality autos to choose from. My salesman LJ Vargas was personable and professional. He made the process very easy. Financing was also a snap. I had a couple of repair issues after I purchased the car but LJ took care of these issues with no cost to me. I will purchase another vehicle from Earth Motor Cars.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Reviewing Mr. Chris Faul

By Bmw08 on 5/31/2017 at 8:49 PM. Helped by Chris Faul.

Chris was very knowledgeable and helpful during the process of selling me the vehicle of my choice in which I purchased. If I were to purchase another car in the future Chris at earth motorcars would be my first choice, so thanks to Chris for being a great salesman to me and in my mind will have great success in the near future with big sales. Thanks a lot Chris. Anthony L.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

no hassle car buying

By rick9494 on 5/30/2017 at 5:50 PM. Helped by Chris Parish.

Great car buying experience. Earth motor cars has a big selection and very competitive pricing. Chris Parish was great to work with. This won't through without 25 words so here are the rest.

I would recommend this dealer.