Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Frontier

By LEAPIN70 on 9/19/2019 at 11:39 PM.

Bring both my mazda 6 and frontier for service. Timely and professional personnel provide service at fair price. Kenny and Josh always greet me by name.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My trip to nissan was fantastic

By wolveangel on 9/18/2019 at 5:19 PM. Helped by James Logan tech..

Went there for a oil change and get my radio phone part to work and brake noise.All was fixed and was thrilled by all they could do in a kind of walk in apt cause they were full when called in and said they may not be able to get to it all.But they did and was pleased that they did.The men that were in the service area were joe and Kenny and all very helpful on what was going to get done to the cost of almost close to what it would be.Was very pleased it all they did.Made me feel special and made sure I was very pleased and helped me operate my radio phone.Thank you all for my visit to Nissan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was awesome and amazing

By kcuacua on 9/18/2019 at 3:34 PM. Helped by Alisha Thompson.

Inwalked in to check out used cars and my sales person Alisha Thompson was awesome. I walked out with a Brand New car with only 12 miles on it and I was extremely happy. If you are looking to buy a car ask for Alisha Thompson she is the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely Wonderful

By Sbaker94 on 9/17/2019 at 12:40 AM.

Wonderful service. Really worked with us to make a deal that best works with us. Very nice and friendly. I would recommend to anyone! I am very happy and satisfied with my experience here.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Fast service, no waiting around 10 min to get written up

By BILLY31 on 9/16/2019 at 8:52 PM.

Josh, within 1 minute of arrival, had a handle on what i needed, and how long it would take. i was out of there 5 minutes after arrival. When work was done, (90) min ahead of time, I arrived back at shop, had my car ready in 15 min. Get more guys like him, not like the ones that say, Ill be with you in a minute, and its 15 min before they come back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service dept around!

By MISSLATHAM2001 on 9/16/2019 at 4:08 PM.

Josh and Ken are ALWAYS so very helpful to me. I stopped by because my tire pressure gauge was showing that I needed to add air to one of my tires. Ken had the guys to look at it and take care of the problem right away. My place of work is right by the dealership but they are always helpful with picking me up or dropping me off so that I don't have to walk even though it's a very short distance. The customer service that these men provided is AMAZING!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Service department

By PACE129 on 9/14/2019 at 12:23 PM.

The people who work at this dealership are the kindest and most accommodating I have ever come across! They honestly can’t do enough for you, from the moment you walk in the door until your work is complete, I highly recommend them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and helpful

By Copper17 on 9/13/2019 at 9:41 PM.

I just had an inspection done but the attitude of the service team was as professional as if the car was in for a major overhaul. Very pleasant experience, and I was offered some great popcorn as well....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They always do a great job and I would recommend them.

By cakeeter on 9/12/2019 at 10:18 PM.

They always try to help even if you have not set up an appointment. They will work you in if they can. Service tech's do it correctly the first time so you won't need to go back for the same problem.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service

By colflesh195 on 9/12/2019 at 4:49 PM.

Quick, professional, and pain-free. Always goes the extra mile to make sure they get the job done right the first time. Highly recommended if looking for a new vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service accomplished satisfactorily!

By LJACK02 on 9/10/2019 at 12:23 PM.

Joshua was quick, pleasant and helpful in taking our information. The service center identified the problem and took care of it quickly. We didn't meet the mechanics but are very thankful for their work. We are very satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experience

By NPHARRISON on 9/9/2019 at 5:09 PM.

I purchased a new Rogue recently. The sales team was amazing and worked with me to get me in a great vehicle at a great price! They were very attentive and listened to my concerns and answered all of my questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service!

By knwalker11 on 9/5/2019 at 3:55 PM.

Eastern Nissan went above and beyond to get us the car we wanted! Even with a few hiccups along the way, they were able to secure the exact vehicle for us and even delivered it to Raleigh with a full tank of gas! Harry was a breeze to work with and was on top of everything every step of the way. Best decision we made was to purchase our new Murano from Eastern Nissan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Frontier upgrades

By ralvers1 on 9/3/2019 at 8:34 PM.

upgraded my 2018 Frontier with fog lights an step rails, service an parts departments were very professional & courteous. service was done in a timely manner am extremely satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service

By ALW on 9/2/2019 at 3:57 PM.

Went in for recall work and AC service. Service department kept me updated via text messages. Service was priced fair and they did not try to up-sell me on additional unneeded work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service dept

By tjsnc1 on 8/29/2019 at 4:26 PM.

The service dept did a great job with my oil change and tire rotation. I am very pleased with the cleaning they gave my vehicle. They were very nice and did not just leave me waiting. They let me know what they were doing and how much longer it would take. Kenny is especially nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought new car, great service, great place!

By RASMUSSENJLR on 8/29/2019 at 1:50 PM.

Wonderful service, friendly, prompt ,,I would highly recommend! I finally found the car I wanted and everyone did so much to help me make my dream come true! I love this place!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealer in the Carolinas

By VENENO364 on 8/26/2019 at 4:30 PM.

I have been doing business at Eastern Carolina Nissan for years, and I can say that this is the best dealer in N.C. The management and sales consultants are the best that I have done business with.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
5   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Lies!!!

By kdub2497 on 8/24/2019 at 4:23 PM. Helped by I don’t know his name, but that know what happen!.

Service Manager lied to me said he observed technician pour my dep fuel in my vehicle when it was never done in the first place

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By goodeteonna on 8/23/2019 at 3:56 PM.

I called asking if they could help put me in a car, they were notified of all the circumstances and did exactly what I asked.

I would recommend this dealer.