Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.2  
Quality of Work
4.4  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

I had a very good experience with Gerald. Car was in and...

By muranocity on 10/10/2019 at 6:51 PM.

I had a very good experience with Gerald. Car was in and out in very good time. I came in to do winter tire swap Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VIP (Very Important Person)

By ExRey on 10/6/2019 at 8:35 PM.

I would like to thank you Mr. Gerald Hutchings (Service Advisor), for the wonderful experience during my recent visit at Eastern Chrysler. The service was excellent and on time. You're the man!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sold a Rental WITHOUT Disclosure

By DIEMOSS on 10/4/2019 at 10:46 PM. Helped by The people I dealt with are of no consequence. The dealership is who is responsible..

I purchased a 2018 Jeep Compass in July 2019 that looked to be in fantastic shape. Took it for a good test drive. Stopped and opened the hood, all the doors, looked underneath ... Looked like a 1 year old used Jeep. Made the deal and off we went. About 2 weeks into enjoying the Jeep I started hearing a loud whirring sound from about where the stereo sits but underneath the Jeep. After some messing around I figured out that traction control needed to be off and it was predominate around 80km. I took it in and they said there was a software update .... ok ... lol. I drove away after the apparent fix and to my surprise it the sound came back. I called to reschedule but no one returned my call. Later that week I went to change the cabin air filter and came across the previous owners insurance ... the rental company. Fast forward to today (2 months) later I am still fighting to get out of this xxx and into another vehicle. Lawyers are now getting involved. It is Manitoba law to disclose whether the vehicle you are going to purchase was used a rental, limo or cab. You still need to do your due diligence but ultimately it is the dealers responsibility.

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

call center gave me wrong appointment time service center...

By ariellerrr on 10/2/2019 at 4:13 PM.

call center gave me wrong appointment time service center got me in as soon as possible and solved my problem soon as possible and now my car is running smooth again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly

By Jess on 9/26/2019 at 7:59 PM. Helped by Morris.

Very friendly staff! Morris was very helpful I finding just what my family needs in an affordable price. I will definitely recommend him to others!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Good Service

By bds on 9/19/2019 at 8:02 PM.

I am a long term customer of Eastern Chrysler and have been very pleased by their customer service. The service center is efficient and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales environment

By Glenn on 9/19/2019 at 4:34 PM. Helped by Morris Matvychuk and the lady in financing..

From the time we walked through the door to the time we drove the new Jeep off the lot we were treated very well by everyone involved

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Excellent

By Geokocan on 9/8/2019 at 2:32 PM.

I bought at 2017 dodge ram 1500 , I’m very please with the truck and I’m very please with the people I deal with it from Eastern Chrysler Dodge Ram Winnipeg.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By Nav on 9/6/2019 at 6:05 AM.

Experienced and professional. Parm Sran was very helpful and found the right vehicle that i was looking for. . . Would recommend.. Keep up the good work.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Smooth Experience

By Ram limited on 9/4/2019 at 7:55 PM.

Had my 2016 Limited truck in for regular maintenance. Service team explained work completed and made recommendations fir future maintenance. They were efficient and had my truck delivered to the main door. Thank you for the great service

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Excellent

By joeyjojo on 8/31/2019 at 6:15 PM. Helped by Michael Badea.

Awesome overall, even though there was a little bit of a misunderstanding with the sale price of my new toy 19 Ram sport crew cab. He offered me a option therefore making me fully satisfied and happy with the outcome. Special thank you to Micheal B, even though we had lost interest back in July, he still treated amazing when we came in August. Amazing sales person! Everyone was kind and patient, thankful for everyone who helped us during our process of buying a new truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall great experience

By Darren31 on 8/27/2019 at 2:34 AM. Helped by Obie okonkwo.

My wife and I came to trade our car, great staff, loved Obie our sales guy and Love our new ram 1500, thank you eastern

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

9 month service on my 2018 Jeep Compass trailhawk

By justobe33 on 8/25/2019 at 1:51 PM. Helped by DECLAN WINDJACK.

Great work guys! Fast service very happy see u again! Thanks for checking my Jeep over and going out of your way to save me some money with courtesy check and letting me know how much wipers were before putting them on

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Eastern Chrysler great experience!

By Lorraine on 8/22/2019 at 11:21 PM.

My husband and I were looking for a new vehicle but we were dreading the usual sales pitch. We went to Eastern Chrysler because we seen a vehicle we were interested in. The first person we were approached by was Michael Badea. Let me tell you he was outstanding. He was honest, friendly and anything but pushy. He helped us to get our dream vehicle. If you're searching for a vehicle look for him and you won't regret it. He will make you feel like part of the family. Also a special thank you to Rod Bell. K.C Livera and the rest of the staff, but these two guys went beyond the call of duty Thanks Guys for helping us find our dream vehicle. Cec & Lorraine Meijer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase used truck and after sales follow up

By Titan on 7/30/2019 at 5:45 PM. Helped by Casey = used vehicle provided exceptional service.

Hey Just completed the few items included with my purchase of used truck at Eastern. Kudos to used vehicle manager Casey for promptly responding to my needs with one phone call. Salesperson Parm, was helpful and during the purchase and made a positive impression of the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New truck

By Dean on 8/12/2019 at 4:10 PM.

I was looking for a new truck and Ivanka was my sales person. I talked to Ivanka on the phone and she got a deal done, all I had to do was come in and see the truck then sign the papers. Ivanka did everything for me and I never even met her or got to shake her hand to thank her. Ivanka was great and I hope eastern knows just how valuable Ivanka is to there company.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance follow up

By TGHvan2013 on 8/6/2019 at 7:41 PM.

Had some concerns with brake noise after service. Maintenance group checked out and made sure everything was safe and done correctly, and did something else to take care of the noise we heard. No charge.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Van Serviced

By jasongiddings on 8/2/2019 at 4:19 AM.

Brought my van in to get serviced and the team did a fantastic job letting me know what the issues were with the vehicle and what my best steps were moving forward! They even got me a rental vehicle as soon as they knew it would have to be in the shop overnight! The team at Eastern is fantastic; with trustworthy and reliable management!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Excellent service.

By Car girl on 8/1/2019 at 5:49 PM.

Excellent service. My sales advisor was very helpful and polite. He was knowledgeable in the areas I asked about. The trade in was pretty quick time wise

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

met with service reps and all concerns were addressed.

By Jason on 7/23/2019 at 8:46 PM.

dealt with all concerns about van and no questioning what we brought forward. Items needed for service were handled and items that needs warranty coverage were covered with no questions asked.

I would recommend this dealer.