Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

amazing car buying experience

By carguy on 5/5/2019 at 4:18 PM. Helped by GARY MOSS, AARON, SAMANTHA, ANASTASIA, PAUL.

THE SALES PEOPLE ARE GREAT, VERY KIND AND FRIENDLY. SALES MANAGERS ARE GREAT! I WOULD RECOMMEND EVERYONE STOPPING HERE TO LOOK FOR A CAR. 100% RECOMMEND

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Sales

By Jeep owner on 4/9/2019 at 8:03 PM. Helped by Samantha.

Great customer service. Very happy with the sales person I worked with... Samantha. The whole team there are great. She was very patient and followed up daily with anything new she had for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always great service

By Nate on 2/6/2019 at 11:48 PM. Helped by Tami, Tim.

Tami and her team in the service department are some of the very few people who I trust to service my vehicles. I'm very particular about cars, and not every shop lives up to the standard I have regarding them. If Tami is managing a shop, I know things will be done right and I will be treated fairly. Thank you all for the work you've done on my cars and truck, I appreciate it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best place very helpful staff.

By Happy shoper on 2/3/2019 at 10:09 PM. Helped by Nate.

I have bought several vehicles and will not even think of going any place else. Best service. They are just very helpful. And great to work with. When my vehicle needs service they are very good at keeping me updated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By twood on 1/29/2019 at 9:03 PM. Helped by Steve Connell, Cody Fanjoy.

My husband & I initially went to Eau Claire Auto to check out a car for my mom who lives a couple hours away. Our salesman, Steve Connell, showed us around to a few cars in my price range while we were there. I fell in love with this baby blue Jeep. It was having battery issues, as it was freezing. The crew at ECA went above and beyond trying to fix the issue so I could test drive it, but ultimately it was going to need a new battery. Steve got it all fixed up and ready for me later in the week, periodically checking up on me to see if I was still interested. I ended up buying the Jeep on a Saturday. The entire crew, especially Steve was exceptionally not pushy and helpful. I highly recommend them, I love my Jeep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Softball21 on 1/29/2019 at 6:09 PM. Helped by Aaron.

Overall it was a great experience at Eau Claire Chrysler. Aaron, our salesman was very helpful with finding us a Ram that fit our needs and wants. My family has now bought 6 vehicles from Eau Claire Auto Group and will continue to go there because of their great customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

amazing deal buying a new vehicle

By nealski on 1/8/2019 at 6:58 PM. Helped by Linda Tougas.

i had the best service in my life this is a great dealership THANK YOU AGAIN this service should be awarded the best dealership and costumer assistants

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing Experience

By kelly888 on 10/23/2018 at 4:24 PM. Helped by Samantha, Anastasia, Ryan.

I was very excited to purchase a new Jeep Renegade. Sam was very helpful in figuring out some numbers for me to make it work. She also worked with Anastasia and Ryan to help make it work. I appreciate their help in making sure I got the best deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got my 2019 Dodge Ram here. Great people.

By Prouddad44 on 7/24/2018 at 8:51 PM. Helped by They all get credit..

Great out going people. Love my 2019 Dodge Ram and they went above to insure I know everything the truck did before pulling off with it......!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought New Dodge Durango

By Bill on 3/27/2018 at 9:11 AM. Helped by Linda.

Linda was our sales associate she was very helpful and answered all our questions. We were happy with the trade in allowance we were given. We had a great experience with the purchase of our new vehicle.

I would recommend this dealer.

Overall Rating

2.0  

2   Friendliness

was taken for thousands and told as a " lesson learned"

By tiffany on 2/19/2015 at 9:08 PM. Helped by rob botts and manager paul.

Bought a used car from eau claire automotive group, after a week the fuel pump went out, figured it was my problem, then they kept calling wishing me a happy birthday, sending me letter after letter and calling ,stating if i need anything or if theres anything they can do to extend my buying expierience feel free to give them a call, so after having to see my driveway ornament, day after day i called them back to tell them what happend they told me to see it as a lesson learned...yeah dont buy a car from eau claire automotive group im guessing

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant and knowledgeable staff with a terrific...

By bptangley on 1/22/2010 at 4:45 AM. Helped by Mike Keil, Carlos, Jim, Jon, Joy.

Very pleasant and knowledgeable staff with a terrific "can do" attitude for meeting my needs for convenience, product options, and recommendations. They now offer service into the evenings as well as on Saturdays and with their complimentary shuttle service - I have been able to easily schedule an appointment that worked for me. My vehicle is always ready when they say and if it is going to be different than what is expected, they call and discuss with me. I appreciate their commitment to me as a customer!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly and knowledgeable staff. Even though was not...

By mnaedler on 1/21/2010 at 6:18 PM. Helped by Jim Schlegemilch.

Friendly and knowledgeable staff. Even though was not ready to purchase at the time, was very pleased with the service that the staff gave and enjoyed not feeling pressured. Prices and quality of the vehicles were competetive and good. Would definitely feel comfortable recommending this dealership to other friends/family.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

The staff was very friendly and communicative when I...

By ec379 on 1/21/2010 at 5:48 PM. Helped by Mike, Jim.

The staff was very friendly and communicative when I recently did business with them. I've had experience in the past with dealerships that were not forthcoming about costs and options. The salesperson was receptive when I told him what I needed and provided different vehicle options that were more suited to my needs than his commissions. I've also taken my used vehicles in to their service department and had a very positive experience. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great local team at Bothun...Going there is really the...

By zachsbird on 1/21/2010 at 5:25 PM. Helped by Mike Keil.

Great local team at Bothun...Going there is really the beginning of a supportive relationship that will last for the rest of your driving life. Service that exceeds expectations..The Bothun team also is a big part of the community, their involvement in various charity organizations and their support of community events is a good indicator of their commitment to the community they serve.

I would recommend this dealer.

Overall Rating

2.0  

2   Customer Service
2   Friendliness
1   Overall Experience
2   Price
3   Quality of Work

This dealer was not very good pricing wise. Their sales...

By rollbac23 on 6/22/2009 at 4:19 PM. Helped by bob.

This dealer was not very good pricing wise. Their sales people were sort of pushy and really did not have customer service in mind. Not really sure how they continue like this. I have heard bad reports from other people stopping there to check out their pricing too.

I would not recommend this dealer.