Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My salesman's name is Bob Delmark

By cjbarrow on 11/18/2017 at 5:22 PM. Helped by Bob Delmark.

All of the drivers in my family have Hyundai vehicles. I have purchase three Hyundai from Eckert with Bob Delmark. He helpfully, friendly, and I always tell people to talk with Bob.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fantastic experience

By leahbisrael on 11/18/2017 at 5:19 PM. Helped by Stan Becker.

Stan Becker is very knowledgeable and helpful. He was very patient with us. He showed us many options and we test drove quite a few!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By sbrey65 on 11/13/2017 at 5:17 PM. Helped by John wester..

Great sevice, great sales people, and I am not a person to give more than25 words, I just come back buying your cars. When will you sale trucks?

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Experience with Joe Becker

By chercmalone on 11/7/2017 at 5:15 PM. Helped by Joe Becker.

We requested Joe Becker as our salesman, as he was our salesman in Aug 2016. Very likable, down to earth, knowledgeable and professional. He knew what we were looking for in a vehicle and picked out 4 for us to test drive, which we did. Test driving cars is a little overwhelming and can be confusing when testing more than 2, in my opinion, but Joe was very helpful in keeping us on track and pointing out features of each & every car, features he knew we wanted. I cannot say enough good things about Joe. He seems to know everything there is to know about the Hyundai brand. We will use him as our sales person with every purchase in the future. This 2018 purchase is our 5th Hyundai purchase (4th Santa Fe & 1 Elantra). Very satisfied customer thus far!.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By roja452003 on 11/4/2017 at 4:23 PM. Helped by Alex and Tony.

I was very pleased with my experience with the dealership. This is my second vehicle from Eckert and I will be back. All of the employees were very knowledgeable. I had no surprises.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Eckert Hyundai is a great dealership to work with.

By albenzing on 10/27/2017 at 4:20 PM. Helped by Joe Becker.

Just leased my 2nd Hyundai because my initial dealings with them - Joe Becker in particular - was handled very well. Now I can say that both transactions were a pleasant experience - a rarity in car dealers. Joe Becker is very knowledgeable, down to earth and makes the whole experience pleasant. I've enjoyed working with him for two vehicles and hope to do so again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience both times!

By Mdomin1894 on 10/27/2017 at 4:17 PM. Helped by Matt Nitz.

Both times buying a care from Matt was a good experience as far as buying a car goes. He made sure I got what I was looking for and that I was totally happy with the decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience all around

By Geoborkel on 10/26/2017 at 4:24 PM. Helped by Stan Becker.....

Been a repeat customer for 13 years....8 cars. This dealership is easy to work with. We love the no pressure sales department especially Stan Becker and his son Joe Becker. They seem to know exactly the car I'm looking for and take care of all the details fairly and quickly. I actually consider them friends making the car buying experience even more pleasurable. Service Dept also treats me very well and appointments are easy obtain. Fair prices and Jimmy my service advisor along with Don Wheeler the service manager always answer all my questions and work is done promptly and I'm on my way. Now that work on 35E is done its even easier to get in/out of dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By vadama on 10/18/2017 at 4:20 PM. Helped by Stan Becker.

My experience with car buying from Eckert Hyundai has always been excellent.Never any suprises or misleading sales pitch.Stan has always been upfront on all dealings with me as this has been the 5th vechicle i have purchased from Eckerts with Stan as my salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience

By tgleaton on 10/12/2017 at 4:26 PM. Helped by Stan Becker.

Stan and Ryan were great to work with. They made the car buying experience enjoyable. I will continue to buy my cars from Eckert Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Why I'm a repeat customer

By ashleyeigenberg on 10/9/2017 at 4:18 PM. Helped by Tony and Mike( the manager).

Let me begin by saying when I walked in the doors I was promptly greeted. Tony, the sales person was wonderful. He was kind, very relaxed and not too pushy. He really worked hard to get me the best deal, and was in constant communication with me. Mike, the manager is also a kind man. I actually bought a car from him at Eckert, back in 2013, and paid for it all in cash. I ended up having to sell that car to help my mom out, and got a less expensive car with payments. I was in a great situation because my car was worth more than I owed. When considering a place to buy another car, "Eckert Hyundai" rose to the top. I've never once forgotten how great Mike was to me before. Eckert Hyundai, treated me like family, and they remembered me as well. They worked with me, and I walked away with a new car. But most importantly, they treated me decently. I currently work at a bank, and our mission statement follows caring, excellence, and integrity. I use this in the back of my mind whenever I'm helping a customer. These three words are something that I remember on a constant basis. I use these tools in how I treat others, and remind myself " treating people the way you would want to be treated." Mike, and Tony were first, very "caring" about my situation. They helped me in anyway they could; and worked diligently to facilitate me as the customer. They brought "excellence" because they didn't give up, and strived for what I would call "excellent customer service." And third they showed "integrity" by being honest, about the car, rebates, and really working with me. They weren't out to try and give me something I didn't need; and were fair. Like I said before, I remembered how Mike treated me and that's why I came back. Tony, is also an asset to this company as well. He listened, instead of just writing down things. Communication was key here, and nobody was too pushy. Bottom line was all they wanted to do was help me get a car, with payments I could afford. And it's important to note, they were reasonable about the money they offered for the current car; I had brought in to exchange. I will always make sure that people know if there in the market for a car purchase, look no further; go to Eckert Hyundai. I can honestly say that I have never felt so good about a car purchase, than the ones I've made here. I think other car places could learn a thing or two from these people. Something that really stood out is in the car business, you see a lot of turnover. But, to come back 4 years later and the same people are here; speaks volumes. I'm blessed, and appreciative for all that Mike and Tony did. Nor, will I ever forget how they helped me. I will always be grateful to Eckert Hyundai, not just for the deal they gave me; but for reminding me there are still good car dealerships/salespeople in this world. But, in all honesty this dealership is in a great league of its own.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

16 year old grandson first car!!

By gam1 on 10/6/2017 at 12:04 AM. Helped by Gabriel Rich.

Grandson turned 16 and we were out shopping for a good used vehicle. After a horrible experience at another dealership we were guarded going in. Gabriel Rich made his experience a wonderful one. No pressure. Price negotiation was simple and no surprises popped up. Honest and above board. Would recommend them highly. He loves his car. Gabriel went above and beyond to make sure my grandson was comfortable and explained all the features in the car to him. We appreciate the experience made easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy

By ellengreer1 on 10/3/2017 at 4:17 PM. Helped by Toni Hung is the one that helped us..

We are very happy with our Hyundai Santa Fe Sport. Your sales rep. Toni Hung made it a very pleasant and enjoyable experience. We are a return customer and I am sure when we need another car we will come back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

HAPPY CUSTOMER

By marshapricetx on 10/1/2017 at 4:16 PM.

It is not easy to step into a dealership and initiate a conversation about purchasing a new vehicle. My salesman made us comfortable right away and gave us time to express what we were looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By dani.johnson93 on 9/29/2017 at 4:36 PM. Helped by Stan Becker.

This was the best experience I could have asked for in buying my first car. Stan made the process as easy as possible. Love my new car soooo much!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Well done!

By marilyn0 on 9/25/2017 at 4:18 PM. Helped by Stan Becker.

Simple process. Stan Becker was an excellent salesman and completely satisfied with my experience. Straight forward pricing. Knew what I wanted and got me that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By slsf4501 on 9/15/2017 at 4:32 PM. Helped by John Wester.

This was our second purchase from Eckert and both times from the same salesman. After another horrible experience at the local dealer we went back where we were lucky enough to be met by John who let us take our time and answer all our questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By dieselmichael88 on 9/13/2017 at 4:20 PM. Helped by Alex Nkashama.

Professional and honest like what you would expect from a good dealer to trust with purchase needs. I would strongly recommend anyone in the metroplex to shop with Eckert Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Santa Fe Sport

By wainscott47 on 9/13/2017 at 4:17 PM. Helped by Charles.

Greeted at Door, very friendly staff, Charles listened to my needs and followed thru with exactly what I was looking for. I have no complaints. Highly recommend this dealership. My second Santa Fe purchased at Eckert's. Ryan very helpful and professional with financing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Santa Fe

By stevenfglickman on 9/9/2017 at 4:25 PM. Helped by Stan and Joe Becker.

This is the fifth car I have bought/leased from Eckert and I do not plan on ever going to another dealership or brand. They are exceptional.

I would recommend this dealer.