Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Audi S6 purchase

By ScottyDubs on 2/16/2019 at 7:25 PM.

Ken and Chris were awesome! Honest about our options and very helpful, the team stayed late to finalize our purchase including Brian giving the car battery some love and thorough inspection.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super easy. No haggling. Super friendly!!

By DC from Wyoming. on 1/13/2019 at 5:05 PM.

I love this place. I have purchased quite a few vehicles from Ed Carroll’s my whole family plus my parents and sister have all purchased Audi’s from here. Being a business owner I appreciate how they go that extra mile to assure we are happy and satisfied. This last vehicle purchase was for my youngest son his first new car. They took special care of him knowing that they will have a customer for a lot of years to come. Thank you to the wonderful crew an Ed Carroll’s.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great First Car Purchase Experience

By Eniespod on 12/8/2018 at 10:04 PM.

The dealership was very accommodating and friendly in terms of service. I walked in there knowing what I wanted and they helped better solidify my choice. When it came to the sale of the actually vehicle, they assisted with the paperwork process since I wasn’t very knowledgeable about buying a car. This was extremely helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always going above and beyond & best communication

By Jason W. on 12/7/2018 at 4:26 PM. Helped by Ryan Barnum.

We've experienced only great personalized service over the last 5 years. Ryan and his techs have been great at every appointment. Ed Carroll service dept. definitely will keep me in a Porsche or Audi product when it is time to purchase again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Class Service and Deals!

By JeremyLtown on 11/28/2018 at 7:26 PM.

It turns out, buying a car from a dealership can be a PLEASURE. Christian Vernaza and the other staff members were extremely (and authentically) friendly, thoughtful, and accommodating. Not once did I feel rushed, pressured, or neglected. Instead, I was pleased to be given plenty of time and attention for the two different vehicles I test-drove, and to be ASKED how I wanted to proceed. They truly demonstrate their family-owned-and-operated commitment to serving the customer. The excellent warranty further proves this. In a world that is becoming less personable all the time, Christian and the Ed Carrol Motor Company were refreshing. After shopping at several other dealerships and looking online, I saw that the Ed Carroll Motor Co. had a lower price than other dealerships for the vehicles I was looking at. I am supremely glad I decided it was worth the trip from Longmont to Fort Collins to check out this dealership. After leaving an initial message inquiring about a good time, I was promptly contacted by Christian Vernaza. We arranged a time that same day (at my convenience). Upon arrival (I had come early), I was greeted by friendly staff members and offered a beverage. I browsed around a little, and then was greeted in person by Christian. He had already pulled the cars I was looking at to the front, and seemed very knowledgeable when answering my questions. He offered test drives, and both the 2017 Tiguan and 2018 Golf Sportwagen were very nice. After finishing the test drives, Christian asked me how I wanted to proceed instead of immediately assuming we would talk numbers like the other dealerships. I did decided to sit down and see their offers, which were far better than the other dealerships I had been to. I'm sure it helped to expedite the paperwork process that I came with a pre-approval from my bank, but the paperwork went quickly and smoothly. They were forthcoming and honest about details of the contract, and always asked if I understood or had any questions as they explained. It is understandable why people typically dread buying cars from dealerships, but the Ed Carrol Motor Company and its staff prove the experience can be positive and even pleasant. I would highly recommend this dealership, and Christian for your car buying experience. Jeremy

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Excellent experience

By Gordy on 11/5/2018 at 9:37 PM.

Although I live near Seattle, the nearest Audi Allroad I was able to find with the color and options package I wanted was in Fort Collins, so the negotiating was all done sight unseen and by telephone. After flying in to pick up the car the actual purchase and paperwork were quick and easy, and the car was exactly what I had hoped. Needless to say, the 1350 mile drive home was a delight. The dealership was great. They spent quite a while showing me what I needed to know about the operation of the car, including getting my phone synched with it. Good experience, and I recommend them highly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By Garet1 on 11/1/2018 at 7:02 PM.

Fantastic experience with Andrew. Never felt rushed or pressured to make the deal. Best experience I have had buying a car to date. I would strongly recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By NurseNicole on 10/30/2018 at 12:41 AM.

Andrew went above and beyond to help me find an Audi. His service and loyalty to his customers is above anything I could’ve asked for. I would recommend all friends and family to put their trust in him with their next car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best purchase ever

By N8shull on 10/29/2018 at 10:01 PM.

Andrew was by far the best sales person I've ever worked with. He made the entire process individualized and was a real person rather than just trying to sell me something.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

great experience

By PM on 10/29/2018 at 6:34 PM. Helped by M Millado.

Andrew helped me get the Audi Q7 that i was looking for. It was a great experience. He also delivered the car to Colorado Springs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Holly W on 10/27/2018 at 5:11 PM.

I needed inspection and reprogramming of my computer and Andrew assisted with this getting done. He went above and beyond all at a price of less then I expected. Thank you!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Buying a VW? See Andrew.

By vwinfoco on 10/27/2018 at 1:54 AM.

Plain and simple, we don’t trust buying a car from anyone else but Andrew Almgren. He’s a stand up guy who’s honest and not heavy handed with the sales process. He’s willing to show you every single car on the lot to find the best fit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had My Best Interest In Mind

By Sheyenne on 10/27/2018 at 2:26 AM.

I had told Andrew what kind of car I was looking for, and he contacted me when he found one that fit my wants and needs. He was very thorough answering all of my questions. Andrew made the whole buying process a breeze! Honestly the best car buying process I’ve ever had. He’s my go-to for all my future vehicle needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Need a vehicle? Andrew Almgren is your guy!

By alaynaheinze on 10/26/2018 at 6:29 PM.

My husband and I met Andrew a couple months ago when we were looking to purchase a used Jeep. The process was quick and easy thanks to Andrew. He was open and honest about the vehicle and we were in it the next day. Andrew surely exceeded our customer service standards and we will absolutely be back to Ed Carroll when the time comes to purchase another vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

We only buy from Andrew Almgren...and Ed Carroll

By weloveandrewalmgren on 10/26/2018 at 5:29 PM.

We've purchased four cars from Ed Carroll since 2010, and I think that speaks for itself. We were lucky enough to meet Andrew Almgren in 2014 when we bought our VW Jetta SportWagen, and he left such an incredible impression on us that when we were ready for another car, we went back to him in May 2015 for a VW Beetle Convertible. Not once has it felt like a sales deal with Andrew, as it's evident he truly cares about the relationships he builds with his customers. While it might sound trite, he has gone the extra mile to always make us feel welcome, really listen to our needs and make thoughtful recommendations, and continues to foster a relationship with us outside of the dealership. It's safe to say we won't go to anyone else, or anywhere else, for cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership ever!!!

By Airpower12 on 10/26/2018 at 3:31 PM.

First let me start with Andrew he is the absolute best ever! He is Completely 100% honest! He knows the ends and outs with Audi! I have never felt so comfortable buying a car!! i will be back to buy my q7!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By abooch72 on 10/26/2018 at 2:52 PM.

I worked with Andrew when I bought my used car at Ed Carroll. Andrew was very easy to work with, and he made my car buying experience go smoothly. Andrew is not only personable, but you can tell he cares about his job. Andrew even followed up with me to check in on my purchase, which I truly appreciate. I'm a stickler for good customer service, and Andrew for sure met and exceeded my standards.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honesty and professionalism!

By Bigdc704 on 10/26/2018 at 4:08 AM.

We purchased a 2013 BMW X3 from Andrew at this location. Andrew gave us a more than fair price, he allowed us to test drive several cars and showed patience while doing so. Andrew was great to work with, I would consider him someone I could even be friends with after this experience. Remarkable, just remarkable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest Car Buying Experience

By donnie84 on 10/25/2018 at 5:56 PM.

I recently traded my vehicle in for a new model and the entire experience was low-stress, easy, and very smooth. Andrew had my best interests in mind and really went to work for me. I’ve purchased cars from other dealerships and will not go anywhere else in the future.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Andrew. Well what can I say. The best Ever!!

By Kevin on 10/25/2018 at 5:19 PM.

Andrew is an amazing salesperson. He takes the time to get to know his clients. He made sure my audi buying experience was comfortable and honest. He stayed on top of any concerns or issues I wanted resolved. He knows how to work the best deal for his customers while keeping his company in mind. I would always recommend Andrew and since he still checks up on me. Thank You Andrew!

I would recommend this dealer.