Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent and expedited service

By SPerkins on 10/11/2019 at 9:14 PM.

Excellent sales team! CF was easily accessible, professional, friendly, knowledgeable and expedited the service to purchase a vehicle in a timely manner. I would definitely purchase a vehicle through this team again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience in purchasing Mercedes. Salesperson CF Ebet

By Canales1941 on 6/24/2019 at 7:58 PM.

CF Ebelt provided Excellent service my daughter and I have both bought Mercedes from CF. His attention to detail is exemplary. Thanks CF will be back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

C.F Ebelt

By Alejandra.Sanchez on 6/7/2019 at 3:56 PM.

By far, the best experience I’ve had purchasing a vehicle. Every department will treat the purchase as if they were the ones purchasing the vehicle and will give you all the information you will need. However, One of the best part of the experience was my salesman C.F Ebelt. He made me feel like I was part of his family. He ensured that I not only picked my vehicle based on looks and my budget but also the one with the most safety features since I have young children. In addition, he was able to ensured I stayed within my budget and didn’t pressure me to look outside that. Prior to me leaving the dealership, he helped me completed all my vehicles settings such as apple car play and Bluetooth. After leaving he followed up with a text to not hesitate to reach out to him if I need help with anything regarding my new vehicle. Which, reassured me that I had made the right purchase from the right person. Once again, thank you C.F. 😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No stress excellent customer service

By Vero on 3/26/2019 at 3:38 AM. Helped by Mason Gist, P. Mathisen.

My experience with Ed Hicks was a very pleasant one. Upon arriving I was greeted courteously. Sales person Mason Gist allowed time for me to really weigh my options without being pushy. We even went for a second test drive where I requested a bumpy road and he knew just where to take us. Mason was also very straight forward about answering my questions about the vehicle itself as well as the finance part. His patience throughout the entire sale helped to not have the feeling of a pushy salesman. One concern I had was the cleanliness of the vehicle since I did purchase a used one so Mason took it upon himself to speak for me with Art, the detailing guy at Ed Hicks to remind him a few times of what I the customer was expecting. As far as the paper work is concerned it was fairly easy as well. P. Mathisen showed her professionalism throughout my time there. My experience with Ed Hicks and staff was awesome and their facilitiy was clean and well organized . I wish sales men were more like Mason Gist. Not pushy and caring.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great costumer service

By Cmorin on 12/16/2018 at 4:44 PM.

I felt no pressure to purchase a vehicle right then and there. Everyone was super friendly and patient and worked every deal possible to make me comfortable into trading in my vehicle. This is one of the first times I didn’t feel rushed or even uneasy about purchasing a vehicle. I will definitely refer anyone who’s looking for a Vehicle to CF.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

C. F. Ebelt

By Hanko1955 on 10/18/2018 at 10:15 PM.

C. F. Ebelt is a Great Sales Person. He was Very Patient and Knowledgeable. I will recommend EdHicks to my friends and Family... Hank Ellsworth

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

C.F. Ebelt

By JuanP88 on 9/22/2018 at 10:48 AM.

Great guy. Went in thinking the deal wasn’t going to happen. Thanks to CF he made it all happen. I would definitely recommend him to my friends, family, and other customers.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

CF Ebelt

By Rrml on 9/4/2018 at 7:06 PM.

Great guy. Very patient and honest. Explained every detail to the T. CF made it fun. Even checked up on me later by phone . THANKS

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Greatest experience!

By Lilboy04 on 8/20/2018 at 4:42 PM.

C.F EBelt is the best! Made my experience at Mercedes stress free and so easy!! He will definitely be referred to all my friends and family!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Excellent Service

By TJLeadbetter on 5/21/2018 at 12:28 PM.

I never look forward to buying a car, CF and Gerald both went out of their way to allow me the opportunity to explore all my options. It was a pleasure to work with them both and I will highly recommend them to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely helpful!

By JosPerez on 5/11/2018 at 5:00 PM.

The service was great! It truly felt like the dealer wanted us to feel 100% sure on what we were getting (a 2018 GLC 300). I absolutely love this car and will not be hesitant to purchase another Mercedes in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service with C.F.

By Mia8133k on 4/14/2018 at 2:37 PM.

I Have had experiences buying cars with this dealership and others, But have never had such a fast, pleasant experience getting this car with C.F. C.F. went above and beyond and got us just what we needed. Would recommend him 100%

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Locating the PERFECT Vehicle

By Henry Casillas on 4/3/2018 at 2:37 PM.

This has been the easiest experience in purchasing a vehicle.there was never any pressure from the sale person( CF Ebelt ). On the contrary C F was very instrumental in helping us make that final decision of purchasing the the SUV after driving a sedan all these years. Especially in making the decision between the GLA and the GLC by allowing us to test drive the two several times as well as explaining the features between the two. The greatest PLUS for CF was the challenge we placed on him in locating the color and the safety package Dorothy requested. CF hit a HOME RUN for us. Thanks to the Hicks Family for having such a great professional sales person on your team.Dorothy and Henry

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

An afternoon well spent

By Sadisfied on 2/15/2018 at 7:36 PM.

Best experience I have ever had buying a car! Mr. Ebelt made it a great experience! We root for the same high school and pro football teams!!!! I had no intentions of buying a Mercedes but after he let me drive it I was hooked! Also, Mr Enelt has been a great help to me in learning how all the gadgets!! Thank you, Mercedes and Mr Ebelt for making my 70th Birthday one to remember!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Battery trouble

By The Gonzalez Family on 12/23/2017 at 6:18 PM.

From the moment my husband and I walked into Mercedes-Benz Corpus Christi, Zach and Bob treated us like family. They helped us get into the car of our dreams back in April - swiftly and smoothly. When we had a few issues with service A, Zach was there to take care of us as usual. We highly recommend Zach, Bob, and Mercedes-Benz. If you are thinking about buying a Mercedes-Benz look, no place else. Merry Christmas

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service!!

By Cinderelly5 on 12/21/2017 at 2:30 AM.

Our Sales representative Daly was totally awesome! We were extremely satisfied with the car and deal she got us!! Her customer service was fantastic, and she was very knowledgeable. The sale process couldn't of been any easier or faster. We will continue to do service with Ed Hicks for years to come!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone at the dealership made our experience great!!

By Bixler on 12/17/2017 at 1:52 AM. Helped by Kendra and Finance Lady.

Daly was our saleswoman and she was great. Kendra took a long time explaining the car, and she was very helpful. The finance lady was also very helpful and explained everything. Our experience at Ed Hicks Imports buying this beautiful car was great!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience! No games!

By BTW on 12/16/2017 at 2:29 AM.

Just had a great experience with the purchase of a new 2018 GLC. Got a very fair price, only what I was asking for and was able to do it all in record time!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Pleased with experience

By Bnurse on 12/10/2017 at 3:16 AM.

Daly was nice enough to find us a sales person, as she was at time with others. Patricia was courteous and professional. She took the time to show us vehicles we wanted to see and to tell us other options w had not considered like leasing. Will definitely refer to friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr. CF helped me a lot to get the right vehicle.. thank y CF

By Super1t on 11/22/2017 at 9:12 PM.

Large vehicle selection on inventory and good prices. very friendly personnel. Thank you Mr CF for helping me on choosing my new SUV. Highly recommend dealer.

I would recommend this dealer.