Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Jhbana on 11/13/2017 at 5:56 PM.

Mark settle was great help and made car purchase as easy and comforting as much as possible/ I am considering buying another vehicle this week as well thank you team ed Morse also John mazzurco was very helpful one of the best sales manager ever

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent service...as usual!!

By James on 11/13/2017 at 9:08 PM.

I have purchased and leased several Cadillacs from Bayview Cadillac over the years. Jeffrey Aldred has been my contact in service for many years, as well. Great personal service and he is very attentive to any of the issues that need to be addressed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best customer service

By Oshry bk on 10/15/2017 at 5:47 PM.

I went to Bayview dealership on Saturday and got the best service got treated like a "king" everyone was so nice helpful and full of knowledge I was feeling more than confident about making my purchase in Bayview Cadillac I wish all other dealers would be like them Got the car I want in the color I want with all the options I was looking for in fast and great service will recommend this dealership to anyone looking to get in to a new cadillac

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Excellent. Professional.

By Tamara Cobbler on 10/15/2017 at 10:19 AM.

I was extremely pleased with the customer service. The service person was ready when I arrived. They were knowledgeable, understanding, and kept me informed. Plus my repair was completed ahead of schedule.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always A Pleaasure

By Feelin' Lucky on 10/3/2017 at 12:51 AM.

I have dealt with the dealership for a number of years now, and my original salesman retired. I met Steve Plotnik and instantly he made me feel at ease. I got lucky, he delivered. Steve is a truly sincere, honest, straightforward man who is very easy to speak to, and he makes your transaction easy for you. His professionalism is real, and he treats everyone with the utmost respect. You couldn't ask for anything more. I also had the pleasure of dealing with manager John Mazzurco, who was also a great guy to work with a sense of humor too! John Gallegos made my financing simple taking the time to explain everything to make sure I understood it. These employees went the extra mile, which is something you don't see anymore, but I wouldn't expect anything less from Bayview. Now if you want to talk service, Jeff Aldred is your man, he is a great guy to work with and his manager, Paul Barresi is very knowledgeble and eager to help too. I consider myself lucky to have these men in my life!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall great experience!

By kjgA4 on 9/27/2017 at 5:32 PM. Helped by richard Millman, Steven Vickers, John Mazzurco, Paul Barresi.

Congratulations to Richard Millman, Steven Vickers, John Mazzurco, Paul Barresi and the gentleman who finalized the financial transaction on my new 2017 CT6.. You all are AMAZING! Each step of the process was handled with patience and professionalism. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professionalism

By winner on 8/26/2017 at 6:35 PM. Helped by My dancing sales associate Enrique Capiro. Great job thanks again for making my day easy.(smile).

My experience with Enrique Capiro, Sales Associate, Joseph Ferregor, finance manager JC Kent - General Manager, This was a welcoming experience, I felt comfortable and at ease, these guys were so easy to talk with, I would recommend this Dealership and these guys to everyone I meet. JC Kent extended himself with such class and warmth, I was very comfortable. Thank you Bayview Dealership for this great group of men that is working for your company

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

excellent and professional and personal service at its best.

By new cadi-mike on 8/26/2017 at 2:44 PM. Helped by Karim Lymouri, steven Vickers,.

I never thought I would be driving a new cadi- or auto of any kind at my age and my credit rating but when I received my first call from J.P. and he told me he wanted my 06 chrysler 300C and I said I have no money and he told me to come down to the dealership and I did. when I arrived I was immediately met with a smile and handshake. I was met with karim Lymouri and J. Ferregur they made me feel very comfortable and they worked very dillegently to put me in a new car. I am amazed at the fact that they did it with only a trade in, no cash unbelievable, yes very true. I think I am in heaven please do not wake me.. Mr Steve Vickers became instant friendship and very sincere and was very professional and courteous and extremely diligent in making sure it was smooth. wow then Mr. JC kent hit a Gran Slam by insuring I got my new cadi- even though I did not even have the required payment for the first month due. unbeliveable I never new such caliber of people were on this planet. I cannot say enough about this experience I gotta go driving in style bye.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

How all dealerships should operate

By Mark on 8/21/2017 at 11:30 PM. Helped by John Mazzurco.

I just purchased two cars from this dealership and have purchased over 30 cars in my lifetime. The experience with Ed Morse was absolutely fantastic. The sales and finance team were never pressuring us for the purchase but rather worked together as professionals to meet our stated needs and price requirements. The Sales Associate, Steve Plotnik knew everything about the car we were interested in and went out of his way to ensure we got the colors and features we wanted and we never felt any pressure to buy. The Sales Manager, John Mazzurco worked tirelessly to ensure we obtained the lowest possible price and worked for hours to make sure we received every possible rebate and discount available. Finally, the Business Manager, Joseph Ferregur was unlike any other business manager I have ever come across. He listened to our financing concerns and spent countless time working with multiple lenders to ensure our requirements were met. Unbelievable dealer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a car

By Alan Kozla on 7/31/2017 at 7:06 PM. Helped by Karim Lymouri.

I was very happy with the service and help in buying my 08 CTS. I will tell everyone about my experience. Karim did everything to make this sale happen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

New Car Lease

By Ggboxerguy on 8/2/2017 at 8:35 PM. Helped by Mike Connors.

What a great buying experience. I was treated promptly and courteously. Mike Connors did a great job with his sales manager John to get me in the vehicle I wanted at a price I was happy with. I was shown around the dealership and introduced to additional employees. What a positive and professional experience. I would recommend everyone!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

personal rating

By andre1953 on 7/6/2017 at 11:16 AM.

you guys were amazing. you found a way to get me into that car. with my credit and little money down. WOW! you earned your pay check this week. KAREM the dream ,you earn the hat I brought you. thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch treatment at Ed Morse Bayview Cadillac

By gatorwilly on 7/4/2017 at 2:05 PM. Helped by John Mazzurco.

I really enjoyed my experience at Ed Morse Bayview Cadillac! I visited on three occasions trying to understand the best model for me. Daniel Gagliano was terrific! He knew every feature on every model. He was very patient with me and my multiple questions. After the sale, Daniel has followed up with me and offered to go thru the vehicle's features again. I would highly recommend that my friends work with Daniel! John Mazzurco (Sales Manager) was also great! He was also patient with my questions regarding leasing and purchasing. He was very knowledgeable and did a great job explaining the different options available to me. Then John Gallegos (Finance Manager) was excellent at explaining all of the paperwork and getting me out the door. He was very professional and patient as well. The people at Ed Morse Bayview Cadillac are top notch! By the way, my Cadillac Escalade ESV is fantastic!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealer I have ever visited.

By nexeis on 7/3/2017 at 3:25 AM. Helped by JP..

I was looking for cars for a very long time and had a very difficult time but JOHN GALLEGOS, STEVE PLOTNIK, and JP were amazing at their job and helped me throughout the impossible. I was a young, first time buyer, and not very experienced and they helped me and taught me many new things. I'm extremely happy with the new vehicle. Most honest and loyal employees I have ever dealt with, 5/5.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Purchase Due To John Gallegos

By WNTRBRN on 7/2/2017 at 1:44 PM.

No pressure during puchase - John Gallegos, FinancebManager made the purchase easy without pressure and at the speed i needed to go at to complete the purchase. Overall experience was great. They got me what I needed within my budget down to the dollar. I would recommend this dealership if you are considering a Cadillac.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Easiest Purchase Ever thanks to Andre Swiecki

By Thomas Cassidy on 6/22/2017 at 12:47 PM. Helped by Andre, Swiecki.

I have had several automobiles from Bayview Cadillac since 1988 but must say that the transaction on June 10 of this year was the most pleasant experience I have ever had. Mr. Swiecki was most professional, knowledgeable and comforting. He directed the whole transaction step by step and was not over powering as with most automobile sales personnel.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is as good as it gets.

By MP on 6/20/2017 at 5:26 PM.

I have been buying luxury cars for over 20 years now. NEVER have I had such a positive experience than this purchase at Ed Morse. From the very first email to driving away, it truly was an experience that I will share with everyone. These are the words that best describe EVERYONE at the dealership: Respectful Honest Trustworthy Loyal and a Can Do attitude. I live in Naples Florida and I contacted Ed Morse because buying a car here is too difficult. The dealers here are too greedy, dishonest and disrespectful. If you live in SW Florida and are in the market for something that Ed Morris has, MAKE THE CALL. you will not regret it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellant service

By Mrg1114 on 6/11/2017 at 7:54 PM. Helped by Daniiel in service..

From start to finish quick easy and professional. Had loaner available finished work in time promised. The check out was fast abd easy the service mansger handled check out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best customer service

By Rnl1005 on 6/1/2017 at 7:41 PM. Helped by Enrique Capiro & Lisa (reception).

This was the best car buying experience we've had the managers the sales men even the receptionist are exceptional. They work as a team to meet your needs an de they go above and beyond to try and make you happy and get you the car you want for an affordable price. They are all courteous and very attentive I highly recommend this dealership it's about the customer leaving happy. Even the service people are extremely nice, and personable. I will be definitely driving from miami to Fort Lauderdale to et things done for our new car God bless you all. Jesus loves you !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I purchased a pre-owned vehicle

By Camaro2015 on 5/25/2017 at 7:50 PM. Helped by Andre Swiecki,.

The service that was given to me by Andre Swiecki and J.C.Kent was fantastic. All promised came through on schedule. They were Great!

I would recommend this dealer.