Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

Our sales people Michael Brandon and AprilMarie Irizarry...

By XT5BUYER on 10/9/2019 at 6:52 PM. Helped by Michael Brandon. AprilMarie Irizarry both 5 star..

Our sales people Michael Brandon and AprilMarie Irizarry were very knowledgeable, helpful, and courteous. A pleasant experience and atmosphere. Would deal with both of them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent salesman; very courteous and professional.

By Gina1972 on 9/28/2019 at 3:54 PM.

I was looking to trade my car in. I am so happy with the results. Mr. DiPaula actually listen to what I was looking for. He could not have been any nicer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding salesman

By Radar on 9/16/2019 at 7:07 PM.

Travis is great to work with. No pressure, treated us well. He is a fantastic salesman with outstanding professionalism. My husband and I would highly recommend him.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

First Lease

By Shari on 9/7/2019 at 1:07 AM. Helped by Karen Barrese.

Karen and the team at Ed Morse were awesome! We were not rushed and given time to make the right decisions for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience with Mike Murphy

By dappel08 on 9/4/2019 at 3:04 AM.

Mike Murphy is the best in the business for what he does. I have now had two great experiences with him. He is extremely helpful and trustworthy. There is no other place I will take my car for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful sales experience

By ChuckL on 8/30/2019 at 3:20 PM.

Travis was great to work with. This was our first Cadillac experience and we were excited to lease two new cars, an XT5 for me and an XT4 for my wife. All questioned were answered and no pressure. See Travis for exceptional service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superior sales experience

By Larry Pember on 8/25/2019 at 4:32 PM.

Superior sales experience. In 50 years of purchasing vehicles I have never had a sales team who worked this hard to satisfy my requirements for a car. My wife and I are completely satisfied with this purchase experience. Al Carter with the help of Jason spent several hours to satisfy our requirements for color, price, features and benefits. Thank you gentlemen we are excited with our purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly professional service of Mike Murphy

By Doug1954 on 8/20/2019 at 2:31 PM.

I have been a customer of Ed Morse for a number of years. I have been very fortunate to have Mr. Mike Murphy as my service advisor the entire time I have serviced my car. He is highly professional and demonstrates the highest level of customer service. I believe he is a tremendous asset to your organization Doug Belden

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joe and the service team was great.

By Calvin's Body Shop on 8/16/2019 at 9:22 PM.

Joe did an excellent job.The sales manager was also great. Ed Morse Cadillac is outstanding. I would not purchase aother vehicle anywhere else and highly recommend my family and friends to go to Ed Morse Cadillac.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledgeable and Friendly!

By Dodie2244 on 8/16/2019 at 5:01 PM.

after our purchase of a new 2019 Cadillac XT4, Joseph has made himself very available to assist with any needs. I called for help in one of the settings on my car and Joseph was very quick to assist me in the friendliest manner by talking me through the process step by step to a successful conclusion.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By mdw6679 on 8/3/2019 at 12:20 AM.

Joe DiPaula worked very hard to ensure I received a fair deal and a beautiful SUV. I really appreciate him and everyone at Ed Morse.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Professional, Knowledgeable,& Friendly!

By Kalexsuk on 7/29/2019 at 6:53 PM. Helped by Daniel Whitehead, Salesman / Terry, Sales Manager / Bo Morgan & Chris, Financial Dept.

We went to Ed Morse Auto Plaza in Port Richey, Florida to "just look" at the 2019 GMC Canyon Crew Cab pick up truck. We were greeted by Daniel Whitehead who was very knowledgeable not only about the Canyon as well as other vehicles we inquired about. Based on all we learned about the Canyon from Daniel we decided we would make a offer to purchase it. Negotiation went smoothly with no pressure from Daniel or Terry, the Sales Manager. We did not trade in a vehicle or need financing so the terms were pretty cut & dry. We can't say enough about Daniel and this dealership, Daniel introduced us to most everyone, he showed us around the dealership making us feel at home!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience at Brandon Auto Mall

By flatsfisher on 7/28/2019 at 11:47 AM. Helped by Jamin Vereen, Ms Bautista,.

Inquired about a used 2019 Jeep and Richard Hauser responded within minutes. BTW: my inquiry was at 0830! Arranged to meet with him and his team next day, test drove and purchased on the spot! Outstanding experience with a group of professionals. Recommend Richard and Ed Morse’s Brandon Auto Mall for your next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

What an amazing experience

By Minister Erica on 7/23/2019 at 9:33 PM.

Mr Randall was authentically amazing, He took the time to find out my needs and was extremely knowledgeable about all the vehicles He made my experience personal and made me feel like I mattered I would recommend him to all. He was patient and extremely professional. Randall you are awesome and thanks for everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By 2010DTS on 7/16/2019 at 2:18 PM.

Mr. Lovell not only researched the vehicle I wanted, made sure I was aware as soon as it arrived he also went to great lengths to make sure I was happy with the purchase. Thank you Mr. Lovell.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesmanship!

By Red1234 on 7/3/2019 at 2:55 PM.

Travis is a fantastic salesman! We were treated really well by him and all the staff and were extremely impressed. He didn't pressure us at all and thoroughly explained everything including our best financing options. A red carpet in the showroom makes you feel valued from the time you walk in. A clean facility with excellent vehicles to choose from. Impressed and highly recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A purchase to fit MY needs

By CarolynS on 6/27/2019 at 4:32 PM.

Joe was amazing and very honest about the vehicles and set proper expectations all along the way. Cesar was also helpful, and neither of them tried to “oversell” me on something I didn’t need.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joe DiPaula and dealership...superb.

By Rick W on 6/27/2019 at 3:11 PM.

I have been dealing with Ed Morse Cadillac Brandon for 20 years and have always experienced superb treatment. I have dealt with Joe DiPaula for my last two Cadillac purchases and cannot say enough kind kind words about him, he has always been very helpful, courteous and knows his product inside and out...Joe is superlative.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and accommodating

By Bill123 on 6/27/2019 at 2:18 PM. Helped by Jason Savoy.

Went to the dealership on the day they introduced a new model. In spite of the crowd and energy associated with the event, the Sales Manager and Joe DiPaula both worked with me to arrive at an equitable and satisfactory deal. This is the 3rd car we have bought from Joe and our 5th from Ed Morse. I would happily endorse both. One additional reason we are Ed Morse clients is our Service Advisor, Eric Engelberger, who is thoroughly professional and dedicated to our satisfaction. He is a major contributor to our continuing relationship with the dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pleasant experience

By Hughjames22 on 6/27/2019 at 2:37 PM.

Overall, I was impressed with the personal service, no pressure, very informative, and great location. salesman was very knowledgeable, personable, and exceeded my expectations in customer service.

I would recommend this dealer.