Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
2.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent car buying experience.

By Tferrera on 8/20/2017 at 8:59 PM.

I highly recommend Eddie Tourelle's Nortpark Nissan, and especially Eric James. Eric was very accommodating and exceeded my expectations. I LOVE my new Nissan Rogue! Thanks Eric for all your help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brandon Smith Rocks in my book

By Lovemycar1 on 8/16/2017 at 1:42 PM.

Brandon Smith,as a business owner I found that he was outstanding,truly professional and kind hearted. He is truly a asset to Northpark Nissan.My father sold cars all of his life and owned a dealership. I know my father would be proud to have Brandon on his team. His customer service was over the chart. Thank you Brandon for going above and beyond. You rock in my book. You were Nia and my shining star. Thank you Brandon I would recommend you to my family and friends. Ann and Nia Dupont

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I got what I wanted

By Demetria L Bennett on 8/1/2017 at 5:22 AM.

I walked into the dealership knowing what I wanted and how much I wanted to spend. Archie offered three vehicles in my price range with no sales upgrading, which I don't like. I felt he understood me and got me what I asked for. The paperwork was quick and to the point. He made my experience at Nissan wonderful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Eddie Tourelle rocks!

By Mr Bob & Ms D on 7/31/2017 at 6:14 AM.

Our first contact was with Brenna Krall via internet. When we booked a test drive, her extensive knowledge of all the vehicles we considered was apparent. She recommended the right vehicle for our needs. It was a pleasure to work with her, and she was very patient explaining everything we needed to know. Matt Harrison was awesome helping us to finalize the purchase. He worked tirelessly to stay in our budget and made sure we were satisfied with our deal. From our first visit to the showroom where Calob welcomed us at the door, we knew we were in the right place. We were treated with the utmost courtesy, respect, and professionalism as we joined the Northpark family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new car!

By Sbroadway093 on 7/8/2017 at 12:50 PM.

I saw one online I came, Brandon showed me 2 cars. He was so friendly, he stayed in my price range, and worked with us! We will be coming back for more business for sure! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A BLESS DAY FOR A NEW CAR

By Bless, fay043 on 7/25/2017 at 2:03 PM.

On July 24, 2017 Brandon Smith was an excellent salesman. A fine young man with a very pleasant attitude. Enjoyed doing business with Gary Vick, and Kevin Kelly as well. If you looking for a new car or used one "Come on down too Eddie Tourelle's they'll treat you RIGHT!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great shopping experience

By Mandamartin on 7/19/2017 at 1:48 PM.

Brandon was awesome best customer service I have ever had at a dealership. He was friendly and very helpful. Explained everything to us about what the vechile has to offer. Helped my daughter to set up everything in the car.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Northpark Nissan is a great dealership.

By Christinemajoria on 6/29/2017 at 2:30 AM.

My experience at Northpark Nissan was amazing. The environment was very friendly and the staff was great. My overall car buying experience was easy and the employees worked with us very well. I will recommend them to everyone that is looking for a new car or even used car deals.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was excellent.

By Carter, timmeca123 on 7/6/2017 at 10:27 PM.

My salesman was brandon smith and the service was excellent. I told brandon exactly how much I wanted to spend for my note monthly, how much I wanted to spend for gas and something that could just get me from A to B daily. The same day I went into Nissan I walked out with a 2016 Nissan Versa.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brandon Smith Best Sales Person

By Kashanda Moses on 7/6/2017 at 10:14 PM.

Brandon Smith was the best sales person of all time. From the time I went into the dealership til the time I left everything was amazing!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By mrs.r on 7/3/2017 at 6:30 PM.

I crossed the lake to look for a altima and had the pleasure of meeting and doing business with Mr Brandon Smith.what a nice experience it was.Brandon is a charming young man and northpark Nissan is blessed to have such a wonderful individual on their team.I am happy and totally satisfied with my encounter and vehichle and I will refer him to my family and friends with no resvervations whatsoever.thank u so much brandon for making buying a car a pleasant experience.sincerely,Randall and Kim rodrigue.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In and Out in an Hour!

By TinekeB on 7/3/2017 at 8:53 PM. Helped by Wes & Tyler.

I came in thinking maybe! They calmed all my concerns and made sure my buying experience was an AMAZING one! I appreciate all they did to help make my purchase possible!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By TL on 6/30/2017 at 8:00 PM.

I had a great experience at Eddie Tourelles. The employees are always welcoming and willing to help in any way they can! Brandon is an amazing salesman, very thorough, and he definitely eases the car sales process. I also appreciate the help Received from all of the other staff from Finance to management. Thank you for getting me into my new 2017 Nissan Altima.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very nice service

By Yaya on 6/30/2017 at 6:01 PM.

Awesome customer service, fast and reliable people. Very friendly. I went to pick up my car and everyone was helpful. I recommend this place to anyone who wants to buy a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome dealership with great employees

By New car, frank123 on 6/28/2017 at 12:27 AM.

Brenna Krall was just a wealth of knowledge on the vehicle I picked out. A pleasure to work with. Will recommend her to all my people who looking nissan.

I would recommend this dealer.

Overall Rating

1.5  

2   Customer Service
1   Friendliness
1   Overall Experience
2   Price

Very poor service from beginning to end!

By Trucker52 on 6/26/2017 at 6:43 PM.

Upon entering the service I get a cold welcome. I called for an appt. four days in advance .This was a waste of time as cars were serviced in a first come basis! There were no seats available in the waiting area so there fore I walked to the front sales area of the building.NO one offered any help or even a friendly greeting as all were in their cubbies .I am in the market for a new truck yet no one offered assistance. I am 64 years old and have never seen any poorer service than what I experienced today! After one hour and forty two minutes of waiting service was completed on my vehicle. I would Not recommend this dealership to anyone seeking aNissan!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Deceptive,False Advertisment, Use deceptive tatics for bus.

By cangelo on 6/22/2017 at 5:53 PM.

Kevin Kelley never went over interest rate, trusted Gary Vick for his word of 1.99, ended with a 2.79 refinancing with honest bank

I would not recommend this dealer.

Overall Rating

4.6  

3   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dalton Williams

By Kathleen M Suazo on 6/20/2017 at 9:14 PM.

Mr. Williams was very friendly and professional. I worked really hard to insure that we drove off the lot with a newer car. He was kind to my children and made us feel at home while we waited. He is an awesome guy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Held up the dealership without a gun !

By Bigwade on 6/19/2017 at 6:39 PM. Helped by Kevin in finance. Awesome guy. Awesome experience..

I was browsing the internet for a new auto and came across the Northpark Nissan site. I saw the 2017 Murano. Jet black and mighty fine, filled out the info careful not to put to much info but left a email contact . Since I already owned a Nissan Pathfinder and had excellent service already from Northpark they put 2 and 2 together and found my contact information. Caleb called and informed me the auto of my choice will be washed and ready for pick up. Not ready to commit I asked for the monthly payment. He said we could reach that and I visited the dealership. After the deal was set I sprang the "now all you have to do is buy out the remaining months of my current lease" scenario. Caleb sought approval and the deal was done. During the closing I was informed this vehicle was on the lot less than 30 days and the size of the discount nearly $6000. "You held up the dealership without a gun." Happy Father's Day to me and I have a new car. A 2017 Nissan Murano. Wade Anderson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Dlealjr on 6/19/2017 at 4:26 PM.

Worked with Brandon Smith and Matthew Harrison on the purchase of my new 2017 Nissan Maxima. Brandon and Matt were excellent and very informative. Would recommend this dealership to anyone looking for a great deal and excellent service.

I would recommend this dealer.