Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent job

By Explorer on 8/15/2019 at 12:57 PM.

Dave did a great job explaining things about the vehicle. Answered all the questions I had and explained a few others. Very happy with the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Explorer

By Funks on 8/9/2019 at 4:12 PM. Helped by Josh Bits.

Was completely happy with the purchase of my new vehicle. We were very well taken care of. Sales was great! Would recommend to everyone. Best dealership around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy and satisfied with my new 2019 Ford Explorer

By AR1980 on 8/7/2019 at 4:34 AM. Helped by Jason Bjorndhal and Mike from Finance Dept..

I had an awesome experience with the staff especially to my agent. They provide excellent service to their customer. They gave me a great offer with the financing plan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car buying at Eide

By Carguy on 7/19/2019 at 1:22 AM.

The group was very helpful and professional. Knowledgeable about products and buying process. Accommodating to our schedule fir delivery of the new vehicle. We would bug another vehicle from Eide.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was very good

By Carolj69 on 7/31/2019 at 11:01 PM.

Everyone was very friendly & helpful they did a very good job of explaining how the vehicle works and all the perks of the car. Very happy with my purchase

I would recommend this dealer.

Overall Rating

2.4  

4   Customer Service
1   Friendliness
1   Overall Experience
4   Price
2   Quality of Work

I don’t recommend

By Madison on 7/27/2019 at 4:11 PM. Helped by Ryne Balzer.

Good customer service with the salesman (from Eide Chrystler) that came to show us a vehicle at Eide ford, but the finance guy (Ryne Blazer) was horrible! I will not buy a vehicle here because of him!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sold us two great vehicles!

By Zoglike on 7/27/2019 at 3:23 AM. Helped by Fran!.

Fran worked so hard to get us the price we wanted on both the vehicles we bought. She was just an absolute pleasure to work with and we will be going back for our next vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Red Carpet

By Marc on 7/23/2019 at 12:04 AM.

Great dealership with an awesome salesman. They beat the cheapest price that I negotiated down to with two other dealerships. They even filled the tank with gas and gave me free oil changes for not only the life of the car but my life and for both my Ford car & truck. Where do you get that anymore in this day and age?? Thank you to Eide Ford!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant experience

By Tlindsey01 on 7/20/2019 at 7:18 PM.

Dealer representative was very knowledgeable about vehicles I was looking at, no high pressure to purchase, she took lots of time with me in choosing and the financing process, very pleased

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

My salesman was awesome!

By Siding guy on 7/17/2019 at 4:25 PM.

Deno was great to work with! I highly recommended him to anyone looking for a vehicle! I’ll definitely will be going back in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Eide Ford

By Vincent on 7/17/2019 at 11:51 AM. Helped by ADAM GRIFFITH, JASON BJORNDAHL, JAMIE JETER.

My new F150 is exactly what I wanted! At every step, Mike, Adam, Jason, and Jamie were positive and professional. I'll recommend them and Eide Ford. Thanks! Vincent

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent Experience!

By F350 on 7/11/2019 at 9:31 PM. Helped by Fran Martin.

Eide was excellent to work with and really made my truck buying experience effortless and enjoyable. Fran went out of her way to find what I was looking for at a great price!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Eide Ford... Bismark

By LilDarling on 6/15/2019 at 4:11 AM. Helped by Fran(sales) and Mike (finance).

This was an online purchase. 5 stars to the sales and finance team. 3 stars to the delivery team. A little more challenging than an in person sale (for me at least)... however Fran in sales was awesome. She helped with my comfort level and got back to me again and again with efficiency and answers, pictures, videos and information. Very Knowledgeable and handled herself with friendly yet professional manner. She really went out of her way to get to know me and make sure the Escalade and I were a great match! Mike in finance was also a great asset, he answered all my question in a timely manner and knew his stuff!!!! I didn’t have to wait very long for anything, including my approval. I couldn’t stump him no matter what questions I asked! If I had anything to suggest for the future...since delivery was a little rough...have the driver plan a car wash before arrival and clean out his crumbs and trash, personal stuff...before delivery... Drivers seemed very frazzled and arrived with a fifthly bug and bird splattered covered vehicle. It was awkward for me to have to request a clean car twice. But I wanted to check for dings and damages and see my beautiful new purchase and remember the moment with a photo or two. I know it got trashed on the way over (3 hr trip)...so I understand but not impressed to see my new car covered in bugs and bird splatter... and one driver being rude to my coworker didn’t go over too well. However, I appreciate that the delivery was coordinated with my schedule and I only had to wait a few days! Love my new vehicle! Thank you to Fran and the entire team at Eide (in Bismark) would definitely work with them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

A positive car buying experience.

By Educator123 on 6/13/2019 at 3:15 AM. Helped by Taylor Grimm, Rick.

From appraising a trade-in, to sales, to doing paperwork—It was a professional staff at Eide Ford. I recommend this dealership! It was a positive experience.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Lemon

By 5squires on 6/2/2019 at 4:12 AM.

I purchased a vehicle from Eide over Christmas for my husband. Now, I must say that the sales side of this transaction was wonderful. Mike was great to work with and he answered all of my questions. He insured me the vehicle went through a comprehensive mechanical review and that it was sound with a clean car fax. As this was a surprise for my husband, and it's a unicorn of a truck, everything was done via email and fed ex. I was never provided paperwork showing the mechanical review. Due to a shipping mishap, we flew out to get the vehicle and drove it back from North Dakota to Denver. When we got it back to Denver we immediately had to replace the starter and the radiator. Then the fuel injectors, the coils and then the entire engine. Now we are replacing fuel lines. The mechanics we went to said that it was obvious that this vehicle had major work and repairs done earlier by the sheared off bolts and crappy silicone job on/around the cams. They also stated that some, if not all, of these items should have been caught and that we should demand our money back. When we reached out to Eide they pretty much refused to talk to us. I've asked numerous times to see the mechanical inspection I was told was done with no return of phone call or email. I asked to speak with the GM and was also denied. The service manager didn't respond to our request and the service associate we did speak to couldn't tell us what inspection was done. Their customer service after the sale has been pretty much awful. We can't even get the xxxx thing registered because they sent incorrect paperwork twice. This vehicle has been in the shop longer than we've been able to drive it. This is frustrating to say the least! We are in over 15k at this point and that's not including the inconvenience or the rental car we have had to rent. I feel completely scammed by Eide and would strongly recommend you take your business elsewhere.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By dmbossert on 6/1/2019 at 12:14 AM.

Deno at Eide Ford is great to work with. Very friendly and great customer service! We always look for him when we are looking for a new vehicle. Ryne in finance was very helpful and patient in explaining everything and answering all our questions.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great service

By Sues1979 on 5/28/2019 at 5:38 PM.

The service we got from our salesman was above expectation he was very good and explained everything. We were happy with the service in getting items put on our pickup in a timely manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great to work with

By Cdsol on 5/15/2019 at 9:17 PM.

Traded in my F-150 for a newer one. Eide Ford and Joe were great to work with, pick up was just as advertised, fast and courteous service. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I delt with deno what a top natch sales man made everything

By Jimb44 on 5/12/2019 at 1:45 AM.

The sales people are really friendly and make the stress of buying a vehicle really fun and easy I would recommend eide Ford to anybody

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Came from Miami to North Dakota

By Jps fishing charters on 5/8/2019 at 1:52 PM. Helped by Jason.

I live in Miami, FL and Jason was great in getting me the right deal for my F 250. The truck as just as just as clean as advertised. They had everthing ready for me and even picked me up at the airport. They had me on the road in less than 15 min. This was the simplest, and best car buying experience I have ever had. It was defiantly worth the trio and 2,000 mile drive back home. I will do it again no questions asked!

I would recommend this dealer.