Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.8  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service. Everyone very friendly.

By Carmen on 10/10/2019 at 2:39 AM. Helped by Luis Mendoza.

They were very helpful and willing to serve. The consultant explained all the documents clearly before signing. The employee was very knowledgable regarding the Vehicle I bought.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Sales representative had lots of knowledge on the...

By JP on 10/6/2019 at 3:25 PM. Helped by Luis.

Sales representative had lots of knowledge on the vehicle. He was very helpful and polite. would definitely buy from him again. I loved the car and now I am enjoying it with my family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb agency!

By Sue on 9/20/2019 at 5:27 PM. Helped by Everyone was great!.

El Centro Motors was super. They went out of their way to accommodate my needs! The owner, Mike, and Eddie went out of their way to assist me. They were extremely helpful as my first contact started with a blown engine a hundred plus miles away. They took care of my vehicle and made sure I was able to return to the valley safely. They worked to take care of me in every way! I can’t thank Mike enough!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Karen on 8/21/2019 at 1:58 PM. Helped by Danny.

Friendly and helpful. Explained everything and answered all my questions. Serviced my air conditioner and now it works perfectly. Will continue to use for all service on my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest Car Purchase Ever

By acannon2019 on 8/19/2019 at 7:16 AM. Helped by Jesse, Mike.

This was by far my best purchase ever, Mike and his staff are in a league of their own. I am a single mom of a 3.5 year old, and a demanding career, and to say I have little time to waste is an understatement. When I shop for a car, before going in I have an Idea as to what I am going to purchase, they got straight to business, and had me out of there in under an hour and a half. This was the best sales staff, Jesus was amazing, let me have my space and drive the car (which I love) - Definitely the best car buying experience ever! Thank you guys for not wasting my time, and getting me into my new car, they even delivered the car to my office - talk about service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EASY PURCHASE

By Laura Bowen on 8/5/2019 at 7:41 PM. Helped by MARCO LOPEZ.

BUYING A CAR CAN BE SO STRESSFULL, BUT THIS IS THE FIRST TIME THAT IT WAS EASY AND FAST. THAK YOU TO ALL THE STAFF, THE ATTENTION WAS GREAT AND I AM VERY SATISFIED WITH MY VEHICLE PURCHASE.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Never again

By TR on 7/19/2019 at 8:58 PM. Helped by Na.

I went there for a vehicle and the sales person was nice but when I went in to talk about a deal now that was totally different experience. I spoke the individuals that do the numbers and try to get a deal. He was very unprofessional and disrespectful. He wouldn’t even listen to what I had to say and he wouldn’t even look up at me. When I asked to speak to someone else higher up he the denied me that right by saying there is nobody else while walking away. Never deny someone to speak to someone else it’s our right. They were very unprofessional and disrespectful, I will not go there again and will not refer anyone to go there.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Transit purchase

By Busy Bee on 7/18/2019 at 2:11 PM. Helped by Various.

Customer service was superb! Knowledgeable and friendly and overall very concerned about meeting my needs. My experience was very positive and it restored faith in the car buying process! One happy customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfaction

By truth on 6/26/2019 at 8:00 PM. Helped by Luis Mendoza, Cedric Penson, Mike Morris.

Very friendly and professional. Like the good old days of buying a new car. We definitely will go back for our next purchase and will recommend to our friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

super easy and fast thank you david martinez and arturo barb

By lindamtz04 on 6/5/2019 at 9:41 PM. Helped by david martinez.

I will love to thanks David Martinez and Arturo Barba that make my dream of having a new car come true really apreciate the kindness

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By New on 5/31/2019 at 3:46 PM. Helped by Arturo Nieblas and Edgar Martinez.

Arturo and Edgar did excellent in helping me get a good deal in my car I always come back to this dealership because they are very kind and professional

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Nice Atmosphere, very friendly, informative !!!!

By Witchywoman on 5/20/2019 at 9:21 PM. Helped by Danny.

Nice Atmosphere, very friendly, informative!!! Everything explained. Everyone got along very well. I felt that comfortable. Service person and mechanics got along great. Would recommend to my friends !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tony saves the day!

By Ereck01 on 5/3/2019 at 10:05 PM. Helped by Tony.

Low tire pressure and was late for work. Luckily I was right near Quicklane and pulled in. Luckily just a fix without having to buy a tire. Tony helped me out and was able to get there with no worries

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT CUSTOMER SERVICE!

By Sid on 4/22/2019 at 4:45 PM. Helped by Joe.

El Centro motors and Joe always make sure that we have something to drive in the event our car needs work and I have never had a bad experience with rude service unlike a dealer down the street. Thank you El Centro motors keep up the great work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, courteous, and professional service.

By Norma Sierra Galindo on 4/8/2019 at 4:41 PM. Helped by Mr. Moreno.

For those of us who prefer to do business locally, the Ford dealer in El Centro offers the most effective, professional and courteous service. They treat all vehicles, regardless of age, as if they were their own. Their service is consistently excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Alberto Moya

By Amoya on 2/4/2019 at 10:07 PM. Helped by Tony and Danny.

The service manager was friendly, professional and helpful with all my concerns. They explained the service report and did the proper recommendation for future reference.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By Valley Drip on 1/29/2019 at 6:26 PM. Helped by Eddie ?.

They were prompt and did their best to get the pickup repaired. I was comfortable waiting for the completion of the repair and the service tech explained everything well.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Definately coming back

By eruvo on 11/28/2018 at 12:26 AM. Helped by Rafael and Jose.

This dealership is amazing. The guys I worked with were really helpful and worked really hard to get my car at the right price for me. Wonderful customer service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Customer Service

By Albert Esperanza on 9/23/2018 at 5:54 PM. Helped by Tony Moreno and Chino.

Quick lane Tony Moreno and Crew do a great Job servicing my Older and Newer Vehicles ,they tell like it is .They make their recommendations what is needed.to keep your ride going.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Such an amazing experience

By Firegal1133 on 8/19/2018 at 2:39 PM. Helped by Mike, Jesse, and Alex.

We had such an amazing experience yesterday buying a new to me car(also known as a used car) the staff went above and beyond to make sure we were taken care of, happy with our purchase and did everything to make it happen. Extremely happy with their customer service Mike, Jesse, and Alex all pulled out the stops to make our experience such a positive,memorable, and satisfying visit with them. The loan approval, picking a car and financing it was such a painless quick turn around it made my head spin like wow did I just buy a car? I have been on cloud 9 with my purchase . A personal thank you to Mike, Jesse and Alex for making such a daunting experience of buying a car such a positive, memorable one. Would highly suggest El Centro Motors to everyone I know.

I would recommend this dealer.