Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a truck.

By ajmounts on 9/24/2018 at 5:21 PM.

Great dealership! Everyone is willing to help in anyway possible. Very friendly and fast pace. Makes buying a vehicle quick and easy. I will return if I ever need another vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Prompt service

By RVAELLO on 9/23/2018 at 6:10 PM.

I have been a customer here for a long time, therefore have a relationship with a lot of employees. The service advisor, Mr. Trespalacios is always, available, understanding, accommodating, and accurate. I will keep bringing all my vehicles here due to people like him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Simplycleannow on 9/22/2018 at 6:29 PM. Helped by Keith Hodge and other managers as well..

I would do business with Elder Ford of Tampa with just a handshake. Found Chris Haddad and management to be honest and trustworthy. They went out of there way to help me get a great truck within my budget. Great job! Bryan D

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car with Martin I'm Happy

By Jerome N. on 9/21/2018 at 1:12 AM.

Martin was VERY COOPERATIVE. EFFICIENT AND RELIABLE. HONEST TO GOD TRUTH. With no credit history .1st time car buying experience was simplified and not even close to stressful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful service!

By jlv1983 on 9/22/2018 at 5:03 PM. Helped by Dan B.

These guys are awesome. Of all 12 times I've bought a car, this time has been the best! I usually hate the car buying experience, but not this time! Everyone here was nice, friendly, and they helped me get in a nice brand new car at the price I wanted, even without the best credit! Thanks guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership.

By Rick D on 9/22/2018 at 1:44 AM.

Process was easy. No issues with pushy salespeople. Sales manager was friendly and on top of the deal. I would definitely buy from Elder Ford again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Listened to our needs and wants for our investment

By kmoots on 9/21/2018 at 7:55 PM.

Humble kind generous the experience was one you would expect from family they definitely listened to what we wanted and didn't try to force sell anything they listened they looked at what we could invest and they came up with the best options for us to make a decision on best experience ever

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By andyswaney on 9/21/2018 at 7:37 PM.

Nadia was very knowledgeable in regard to the Fords that I considered. Helped in the selection of a vehicle that could be flat towed. She worked hard to get me into a new Ford Edge. Commendable customer service and extremely knowledgable with the Ford line-up.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fixed My Computer

By LAKESHAHARDIMAN on 9/21/2018 at 1:18 PM. Helped by Marty.

Thank you guys so much for fixing my truck, you guys are the best. You guys fixed my truck when every other shop couldnt. Again thanks alot for everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By waynemonster1958 on 9/21/2018 at 2:34 AM.

Love the fast service and reasonable price and better deals on what i can afford. I will continue to work with ford and be happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience from start to finish

By vickery.sean on 9/20/2018 at 4:04 PM.

This was the easiest vehicle purchase i have ever made! No pressure and everything went smooth from sales to finance. I would highly recommend this dealer and will use in the future.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Constant Service Advisor Turnover

By NOMAD6266 on 9/20/2018 at 7:23 AM.

Staffing and training creates confusion and inconvenience. I was advised my car was ready for pickup, however, after arriving to pick up my car, it took an additional hor before I was checked out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelkent

By Dkka1003 on 9/19/2018 at 7:51 PM.

Great experience will definitely be back to this dealership for my next purchase.. thank you everyone who helped me in achieving this goal of mine !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By LINDAVOSDING on 9/19/2018 at 10:42 PM. Helped by Michael Bragano.

I got to use my accumulated credits and Michael Bragano scheduled my car for the recall airbag fix. This is the only place I bring my car.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

30k mile service

By EELSNOT on 9/19/2018 at 9:52 PM.

Dropped off Big Blue the night before, they called the next morning asking what I wanted done. Serviced it, took care of a minor recall, picked it up after work. Nice job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fusion 2018

By Biglee21 on 9/19/2018 at 5:52 PM.

Meeting was very helpful he was kind and didn't try to push just any vehicle on to me he made sure that it was one that I can afford to get into he also got me a very good price and payment on my car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By rs0101010 on 9/19/2018 at 4:01 PM.

I purchased a new truck from Elder Ford. I am completely satisfied with the purchase and the efforts of everyone that was involved in the purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service as it always should be

By Ivan U. on 9/19/2018 at 3:36 PM.

I greatly appreciated the service and recommendations provided by my service advisor, J. Trespalacios. I will definitively keep elder ford For my car maintenance needs

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By ashleygee90 on 9/18/2018 at 10:02 PM. Helped by Michael Bragano.

From the second I pulled my car up I received great customer service. Michael Bragano helped grt me an Uber to work, called me when my car was done & asked me when I was ready to get picked up. I was a little later than anticipated Berg they were closing soon I called. Michael was gone at the time but the the other gentleman helped me out. Left my keys with the receptionist & she was friendly also. I’ve had a bad experience here before. Thankful for giving them another chance because they have improved!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Rttalan on 9/18/2018 at 9:15 PM. Helped by Mike Bragano.

I had no appointment. I needed a transmission flush, Mike B. got me in and out as quick as possible. The only Ford dealer I go to. The service is excellent and so is the shop.

I would recommend this dealer.