Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fully stocked of great looking cars and helpful staff!!

By Roboti3 on 10/13/2018 at 1:49 AM.

Great communication. Answered calls and returned them as well. Bought a BMW i3. My experience was fantastic, No high sales pitch and keeping you there all day. Would recommend to a friend and looking forward to purchase another vehicle in the future, Thanks for a enjoyable "Ride"!! Bob D.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By leej_sr on 10/12/2018 at 11:52 AM.

My wife and I had a great experience at Elite Auto Brokers. The staff was very welcoming but also very laid back, a definite plus for a car dealership. We found the car we were interested in online and came in for a test drive. Ben was our sales person and he was awesome to work with. The first thing you notice when you get to the auto lot is the great selection of luxury cars available. The pricing is very competitive within the greater metro area and our purchase process was very quick, comfortable and easy. If you are looking for a used luxury car in terrific condition at competitive prices, I highly recommend you visit Elite Auto Brokers and go see Ben!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Good experience

By bngalaboy on 10/9/2018 at 9:14 PM.

Steve was very helpful and not pushy as most car salesmen always do. Although he was firm on price. Would strongly recommend him. Thank you again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Cayanne2014 on 9/26/2018 at 12:03 AM.

Steve was very easy to deal with and informative on all of the vehicles avai;lable. HE was present when you need questions answered but gave you space when you wanted to look over the car or think about your next move. Nothing pushy at this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Very professional and informative.

By June on 9/24/2018 at 4:15 PM.

This was a great experience. I live out of state and the salesperson communicated with me throughout the entire process of purchasing my vehicle . Would do business with them again and again!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Yukon Cat on 9/24/2018 at 4:25 PM.

Boris and his group were great. Pleasant service. Even with the minor issue I had after leaving they were quick to assist! The associates were very friendly

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
3   Quality of Work

Aftermarket Parts update

By Dowop on 5/7/2018 at 4:19 PM.

I finally was able to speak directly to owner about my troubles. He offered maintenance services in the amount I spent on brake replacements mentioned below. He offered for me to deal with him directly. Again this is awesome since this is not the norm in how folks conduct business. Really really appreciate the maintenance offer. Purchased Vehicle. 2 weeks later horrible brake noise. Elite replaced front brakes no cost. 2 months later more brake noise. I was told Elite would not do anything to asssist. Took vehicle to Mercedes Back aftermarket brakes were replaced 1 month later more squeaking noise Back to Mercedes said front after market brakes, the ones replace by Elite needed to be replace Vehicle performing as it should no noise at all Other colleagues say they has similar problems with aftermarket parts in general Elite please do not take offense since I have been honest and professional just as I was as your cutomer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Car Buying Experience I've Ever Had # Awesome

By VLD 923 on 9/16/2018 at 5:37 AM. Helped by Boris was absolutely wonderful to work with I don't remember everyone name but they are all great.

Elite Auto Brokers Is Amazing If you looking to purchase a high end luxury vehicle with low mileage in prestine condition below market value hassle free. Dont look any where else. Save yourself time and a whole lot of money. I can truly say this was the best car buying experience I've ever had absolutely NO PRESSURE whatsoever. The entire staff was very professional and knowledgeable considering the fleet of cars Financing was unbelievably easy.. I must earnestly say the only problem I experienced was what car to choose the inventory and choices will literally blow you away. No other dealers can compare with Elite Auto Brokers. A word of wisdom if you see it buy it chances are it will sale quickly. Please check out the beautiful Ferrari among all the other outstanding cars. I will definitely recommend Elite Auto Brokers to all my friends and family. This is the only place I will purchase my vehicle from going forward. A very happy costume for life ! #NewC300LuxuryEditionOwner Sincerely VLD purchased my car 9/15/18 .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Probably one of the best in the country

By Mo.ElZaatari on 9/14/2018 at 10:06 AM.

I did a stringent search on auto trader, that’s how I found Elite Auto Brokers. They have deals that don’t exist anywhere else, and the prices are extremely competitive. I live in Michigan, I actually flew down to this dealership in Maryland. This is not just your regular dealership, these people are very nice. The manager Steve was amazing, he’s the one that handled everything very smoothly. I also met the owner briefly who was extremely nice. From the moment I first called Steve till the moment I purchased was all made very easy. This business focuses not only on great competitive deals but also on customer experience. They really take care of their customer. I had been doing searches all over the country and I am extremely pleased with finding Elite Auto Brokers. I love the car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Parkway1 on 9/11/2018 at 9:40 PM.

The Service was fast and very helpful.. I would reccomend this dealership to all. I am Very Happy with my New Mercedes Benz ML 350!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Excellent service!

By CJ#250 on 8/28/2018 at 11:59 PM.

Steve made my buying experience a care free and easy process. He made sure I was pleased with my car In every way. I have gotten so many compliments on my Mercedes! I would definitely recommend him to to others for future sales.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Will definitely go back to Steve at Elite Auto Brokers

By Ajdehart on 8/23/2018 at 10:59 PM.

Our experience with Elite Auto Brokers was the best car buying experience we've ever had. Steve was great. He made the process so easy and I felt like I had know him for years. Not a typical car salesman. We never felt forced or pressured to buy a car. We drove 150 miles round trip to buy this car and would definitely do it again. Thanks Steve!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service Available at Elite Auto

By Sarina on 8/23/2018 at 3:22 PM.

My husband and I needed to get into a car right away. We decided to entertain purchasing a luxury vehicle. We spoke with Steve Kwon after seeing what appeared to be a dream deal. He invited us to come in and test drive the car. Right away we felt comfortable with him. I had visited another dealer who did not allow me to test drive the car and had to look for the vehicle when I arrived. Steve however, had the car OUT FRONT AND READY FOR ME. He answered all my questions and made the process very transparent. The next day my husband and I were Doring off the lot in our new Mercedes E Class! Steve didn’t stop there. His exemplary service continued and this is where he continued to shine for us. He took a video of us driving off the lot and we have used it to share with friends and family. Our new car drives beautifully and we feel confident our car will serve us well for a long time. We really appreciate the email welcoming us as new members of the Elite Auto family. I owned a Massage Therapy business and understand the importance and value of providing superior service to clients. And, it’s easy when you are passionate about your product and care about how it will positively impact the lifestyle of others. Steve gets it! We highly recommend Steve Kwon to anyone looking to invest in a great vehicle.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By erick.cedron@aol.com on 8/17/2018 at 9:25 PM.

I'm very happy with my Mercedes ML 350 SUV Steve, who is knowledgeable and attentive played an important role in my decision to make this purchase. In addition to his knowledge he offer very competitive prices. For anyone considering to buy a used car, I recommend talking to Steve at Elite Auto Brokers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Low pressure, good value

By phreatic on 8/14/2018 at 5:01 PM.

We had a great experience with Steve; he was very knowledgeable, very attentive, but not at all pushy. The dealership is small, but had a high quality selection. We went there for a specific car, so selection wasn’t as big of a concern for us, but they had more cars than we’d expected, and all in very good shape. It was about as nice as a car purchasing experience could be, and the personal attention Steve paid to every step made it that much better.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great staff!

By Eonka123* on 8/14/2018 at 3:49 PM.

I’d definitely return to elite auto brokers. They have a friendly staff and great selection of vehicles. I didn’t feel the pressure like I did from other dealerships, or up sell techniques. Kwon was great and had everything ready to go. Would have gave five stars but financing was a bit limited.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a pleasure

By Caressa H on 8/14/2018 at 3:41 PM.

We purchased our second vehicle this year from Elite Auto Brokers and we couldn’t be happier with the vehicle and the customer service that we received. What’s unique about the experience is that anytime we have questions about the car buying experience that we’ve always wondered about, Moshe takes the time to honestly and concisely explain why a condition exists. I appreciate the transparency and they’ve earned two customers for life in my husband and me. During this experience we hit a hiccup with an error with the financing company and Dean was so patient, kind, and helpful as we had to redo the application for the pre-approval. Steve was our contact salesperson and he always promptly responded to texts and emails. It was a pleasure to deal with Elite and we’ll be back for an SUV. We will not buy a luxury vehicle anywhere else. The quality of their used vehicles is unmatched.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant car buying experience.

By AO on 8/13/2018 at 4:14 PM.

Elite Auto Brokers make my car buying experience as seamless as possible. I would definitely recommend friends and family to Elite Auto Brokers. Excellent team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best salesman in best dealer in town

By JC on 8/11/2018 at 9:02 PM.

Best used car dealer in town. Many selection of vihicle that are nice and under priced.Dont buy a car unless you check Steve out. He knows his cars and he is very professional. Ask him question he will answer without BS. It was easy and painless doing business with you Steve.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

PICKED UP MY BEAUTIFUL MERCEDES E400

By Newlook on 8/10/2018 at 3:56 PM.

So thrilled that I bought an excellent condition preowned mercedes for an amazing deal. It was low miles and had plenty of manufactures warranty left on it. Clean carfax and everything. This is our second purchase from Elite Auto Brokers. Steve was so helpful. He made the purchase process so easy. Thank you!

I would recommend this dealer.