Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.6  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

2.6  

1   Customer Service
5   Friendliness
1   Overall Experience
5   Price
1   Quality of Work

Eddie lied

By Al461625340 on 8/24/2018 at 4:52 AM. Helped by Edward.

I called about a particular car, and Eddie told me it was in stock, so I drive the 20 minutes to the dealership, only to find out they sold the car 4 days prior. The old bait and switch. Needless to say indid not do business here, and will not in the future. The level of professionalism is appalling.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Salesman (Edward Carter)

By StuB on 8/3/2018 at 8:33 PM. Helped by Edward Carter.

I recently leased a Nissan Sentra from Elite Nissan of Bergenfield. The salesman, Edward Carter, was fantastic. He was very knowledgeable and helped me get a great deal and even followed up with a phone call afterwards to make sure I was happy with the vehicle. I cannot recommend Edward enough.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchase/Leasse new

By THOMPSON.EVETTE on 4/29/2018 at 7:19 PM.

From the moment I exited my vehicle and began looking around Benny greeted me, told me to take my time and if I had any questions he would take care of me. I told him what I was looking for, what I wanted my payments to be and he did it! He is friendly and very understanding! Benny is an Excellent salesman!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficiency

By KITKATOCT62 on 3/28/2018 at 8:30 PM. Helped by Crystal?.

The young lady in the service Dept was pleasant and polite. The calmness in her voice made me more relaxed and confident on what was going on. She kept me in touch and her tone remained the same.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By BOWCOM70 on 3/19/2018 at 4:29 PM.

The service I receive at Nissan in Bergenfield is the best service that i know. First rate every time. Thank you for your great service. Robert Jacoby

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

William Solaz

By Solaz on 3/15/2018 at 1:57 PM.

Un gran servicio, una tremenda preocupación e interés en q el comprador salga satisfecho .De veras q lo recomiendo para mi se a convertido en algo muy importante

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By CYNTHIABPIERCE on 3/14/2018 at 7:07 PM.

They did not play games. I appreciated that since this is my 6th Nissan and I am Tier 1 Credit. Excellent Manager. Very happy with my visit

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Fantastic dealership

By RAYFERATI on 3/14/2018 at 6:24 PM. Helped by Mirian , Alfredo.

Very friendly and knowledgeable sale agents Miriam made me feel comfortable and not rushed . Manger was mr Bader very reasonable and easy person to deal with. Over all very satisfied and will definitely recommend elite Nissan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dream dealership

By ALEXNICOVA on 3/14/2018 at 5:00 PM.

Excellent people very good service they know how to treat the customer Iam going to recommend to everybody this excellent dealer this is very friendly people really

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience
1   Quality of Work

Unacceptable!

By ERIKAJSEGURA on 3/7/2018 at 9:59 PM. Helped by Sales, Management, Service & Finance.

Elite Nissan Of Bergenfield Sold Me An Unreliable Pre-Owned Vehicle Which Is Financed For Five Years, I Doubt That This Vehicle Will Last The Five Years. Within 21 days of owning the vehicle I had to take it THREE times to the service department for major repairs. The vehicles steering wheel still vibrates when I drive, I guess that’s normal.

I would not recommend this dealer.

Overall Rating

4.0  

2   Customer Service
5   Friendliness
3   Overall Experience
5   Price
5   Quality of Work

Ok Service

By Nsalter8763 on 3/4/2018 at 5:33 PM.

I had an appointment at 8:30 am ended up dropping the car off at 8am, the car was not ready until 3:30pm. I was upset by this because what needed to get done to the car I was told would only take an hour, so I was really banking on having my car back within 2 hours. Besides this the only other issue I have is, they make it seem as if something is wrong with your car when it really is not. It is there way of trying to get you to pay for a expensive servicing.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best dealership

By SUSAK1948 on 2/26/2018 at 2:22 PM.

I love that dealership.Mario D. Guzman is very friendly person hi explain everything to me he is very good salesmen.Thank you for everything

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional experience

By ENIDARENAS on 2/25/2018 at 5:16 PM. Helped by Miriam.

I cannot say enough about the exceptional treatment I received from Elite Nissan. Bader and Miriam took the time to find the exact vehicle I wanted and went out of their way to ensure the buying process was seamless. The kind, courteous and professional treatment I received makes it easy to recommend Elite Nissan to anyone looking for a world class experience when buying a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Elite Rocks

By patty0218 on 2/24/2018 at 7:23 PM.

Excellent communication... enthusiast staff... everyone willing to make my experience happy... great job Elite!!!! Mike runs a great Service Dept...keep up the good work...,

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very accommodating for emergency service!

By THE_BCHBUM on 2/24/2018 at 3:07 PM.

Elite Nissan service was great! On Sunday my door open warning light came on which then affected my interior lights and door locks. My normal service center could not fit me in so I called Elite. They listened to my concern and was very accommodating, they took me right in. Within 2 hours i was out the door.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experiencia!

By GARUDA3605 on 2/23/2018 at 10:37 PM.

From start to finish, everything went well. Happy client, they took their time to make sure my vehicle was exactly what I wanted. Loyal client

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

it was easy

By MIKIH on 2/22/2018 at 1:43 AM.

Mario helped with everything suggesting leasing and possibly buying it at termination showed and made all vehicles available for test drive. came in to look and ended up with a car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leasing a new car

By Ghada on 2/21/2018 at 9:37 PM.

I loved the service at this dealership. They are all very nice and friendly. I will highly recommend them. Zohair made the whole transaction easy and quick

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Zaida Pacheco on 2/19/2018 at 5:32 PM.

Buy a new car nissan rouge. I love it thanks benny rodriguez .the service comunication and everything was great iwill defenetly recommend. It. To everybody.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service I will most definitely be back!!!

By TINARIVERA8 on 2/15/2018 at 12:09 PM.

Great customer service. They are all very helpful and friendly the manager was very involved, they went above and beyond. I will most definitely be back!!

I would recommend this dealer.