Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

4.3  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Second good experience

By RmLakes on 2/18/2018 at 4:09 AM. Helped by Art Tatar.

We bought our second new Forester XT in five years. Both experiences were positive. They offer a no nonsense sales experience. I’d recommend them to friends or family. We’ll be back I’m sure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mike Carlson is the guy the go to!

By Mlee621285 on 2/9/2018 at 5:36 PM.

Mike Carlson made us felt right at home. He was so friendly and easy going. We gave him our expectations and he delivered back with such a great offer, we couldn't turn it down. I highly recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tim Carlson was great! Very knowledgeable in everything WRX!

By Cronslo on 2/8/2018 at 7:19 PM.

I would highly recommend anyone buy a car from Elk Grove Subaru. The staff provided excellent customer service from top to bottom. Smooth process. No pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great place to buy a Subaru!

By HappyJohn on 2/4/2018 at 1:36 PM.

We just bought a 2018 Subaru Forester Black Edition and couldn’t be happier with the price we got and the service we received from Curtis. He was friendly, professional. He made us feel comfortable with the whole car purchase experience. We would recommend Curtis to anyone looking to purchase a Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Knowledgeable staff, professional,fair price,no pressure

By LuvCross on 2/3/2018 at 9:37 PM.

I have purchased numerous new vehicles since 1968 and I can honestly say that this is one of a few dealerships that did not use pressure tactics during my car shopping experience. This is also the first time I purchased a car from a female sales person. This was to be my second Subaru and I was waiting for the anticipated 2018 Crosstrek to arrive for the past year. I was so impressed with Ashley"s knowledge as well as her really listening to my needs that 6 months later when I returned to the dealer she even remembered me from my first visit ! Thank you Ashley for making car shopping a "breeze"and yes I love my fully loaded 2018 Crosstrek !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Relaxed, friendly atmosphere and knowledgeable sales staff.

By DC on 1/30/2018 at 8:36 PM.

This purchase is Subaru #5 and, down the road, Subaru #6 will most likely be from this dealership. Mike Carlson (sales) and Mike Langandaon (finance) were most helpful guiding me through the auto buying process (maze). I am confident that I got the right car for the right price from Elk Grove Subaru and, I'm happy to recommend them to friends and family. I also look forward to bringing my Outback here for its scheduled maintenance. Kurt Klima took care of the service on 2 of my previous Subarus - a 1995 Legacy Wagon and the 2004 Outback I am replacing. In fact, his move to Elk Grove Subaru was a major factor in choosing to purchase a new car here. I don't think that you could go wrong doing the same.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Any Day

By whyseman on 1/30/2018 at 2:52 AM.

this is my second car. I went back because I was treated great. This time it was even better. Will back again when needed. Cheers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent SUbaru Dealership in Sacramento Region.

By SVJ on 1/26/2018 at 5:35 PM.

Can't be wrong going to this dealer, Curtis was very well knowledged and very polite. In last 20 years never had such good Car buying exp. Worth visiting this dealer, lot's of option, good price, very polite and very less time consuming process. No pressure at all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Internet Manager made it very easy to purchase my new car.

By Claudia McEnerney on 1/25/2018 at 5:17 PM. Helped by Bill Cooks.

Knowing that I wanted a 2018 Subaru Outback with certain features and what I wanted to pay, I negotiated with Bill Cooks, the Internet Manager at Elk Grove Subaru. Bill was very easy to work with and found exactly the car I wanted. Even though Elk Grove Subaru was 40 miles from my home, I made the deal with Bill. My experience at Elk Grove Subaru was way better than I imagined and I couldn't be happier with my new car. Finding a good dealer to work with is important and I found one in Elk Grove Subaru!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Curtis did a great job for us

By Greg and Linda Nickols on 1/25/2018 at 2:49 AM.

We just bought a 2018 Subaru Outback and couldn’t be happier with the price we got and the service we received. Curtis worked hard to located a car with the features we wanted. He was friendly, professional, and really made us feel comfortable with the whole car-buying experience. We would recommend Curtis to anyone looking to buy a Subaru! Greg and Linda Nickols

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Sales Staff & Support Staff

By Benshoof’s on 1/15/2018 at 7:57 PM.

Our visit with Elk Grove Subaru started out just looking for a vehicle for my wife. We were not looking to buy. Famous last words. The Sales Staff was excellent in answering my wife’s questions and concerns, and convinced both of us we were buying a vehicle from Elk Grove Subaru that day. My wife had the salesperson Aaron Magana, take her for a test drive in every vehicle she was looking at. He was very patient with her and ultimately sold her on buying a car. She wanted an Outback, and not just any Outback on the lot. In fact, we purchased a 50th Year Anniversary Outback right off the showroom floor. Both my wife and I are very satisfied with the purchase and the follow up support from Elk Grove Subaru Staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Experience

By JT on 1/15/2018 at 4:30 AM.

Came to Elk Grove Subaru looking for a new Outback. Aaron was incredibly helpful in working with me to figure out a fair price for the model I had in mind while also taking the time to go the extra mile for me. He maintained great communication with me throughout the process (I took about a week to make a decision and he was quick to respond to any questions or concerns I had over the phone) and worked with surrounding dealers to find the model I had in mind as soon as possible. I could not have been happier with my experience at Elk Grove Subaru, and in my opinion Aaron played a huge role in shaping that positive outcome.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Car Buying Experience

By hlr0516 on 1/14/2018 at 6:28 PM.

I bought my 2018 Subaru Crosstrek on New Year's Day. Cebert was very professional , so knowledgeable and easy to talk to. He listened to our needs without pursuing his own agenda. The financing was a breeze and when it came time to test drive he made sure the cars we looked at had everything we were looking for. I never dreamed that I would be taking the CAR home with me on the same day!!! Cebert guided us every step of the way. Bruce was very friendly, enthusiastic and took his time showing us all the wonderful features that my new car had. I highly recommend Elk Grove Subaru as it is a first class act!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

awesome experience

By ken1688 on 1/12/2018 at 2:26 PM.

first time at this dealer,great service with mike .thanks to mike for the coordination we were able to get in and out the dealer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Succesful shopping trip.

By JPM on 1/7/2018 at 3:27 AM.

Great service by Curtis Jare and Jeremy Remillard made our shopping trip a success. We are very happy with our car purchase, the best car purchase experience we ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By Jollydee on 1/6/2018 at 1:52 AM.

Very Happy with my new Subaru Forester. . Every thing went smooth. Working with Curtis Jare was a pleasure. He is friendly, efficient and went out of his way to help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FRIENDLY AND EFFICIENT

By JIM422 on 1/3/2018 at 3:59 AM.

EVERYTHING WENT SMOOTHLY. MIKE CARLSON DID EVERYTHING THAT HE HAD PROMISED AND HAD CAR WAITING WHEN I ARRIVED. WHOLE PROCESS WAS FAST. JEREMY IN FINANCE WAS EQUALLY EFFICIENT. SECOND VEHICLE I PURCHASED HERE AND PROBABLY WON'T BE THE LAST.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experiance

By urban on 1/3/2018 at 2:52 AM. Helped by Bill Cook.

we are very happy with our car purchase, Bill Cook was wonderful, this was his first day and sale thank you, for being there on New Years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy And Enjoyable Car-Buying Experience

By NewSubaruOwner on 12/30/2017 at 4:56 PM. Helped by Art Tatar.

Art was a terrific, knowledgeable, salesman. He was informative about the Subaru Forester's features and enthusiastic about the car without being pushy. Very professional. Financing the car was also straightforward and easy. All in all, a no-stress business transaction. I love my new Subaru Forester!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Dealership - Drove 350 miles to a make deal!

By JohnA on 12/24/2017 at 8:07 PM.

Curtis Jare is an excellent Internet Sales Manager. Within 5 minutes of requesting a quote for the Subaru Outback on Elk Grove Subaru’s web site, he provided me a detailed quote and followed up with a phone call. Curtis presented me with an excellent quote that made it worthwhile for me to drive 350 miles to the dealership the day after Thanksgiving. We communicated while I was on my way down and he had the Outback I purchased out for me to take a test drive when I arrived. He went over in detail the features of the Outback I selected and answered my questions completely. He is professional, friendly, and easy to work with. I highly recommend Curtis and Elk Grove Subaru for anyone purchasing a Subaru car. Truly a great shopping experience. A++

I would recommend this dealer.