Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great CAr - Great Dealership

By dlpetersen7 on 11/13/2017 at 5:57 PM.

This was one of the best experiences I've had in purchasing a car, I have purchased a lot of Cars, Vans and Trucks over the past 40 plus years. The salesperson was there to take care of our needs and what we wanted. He worked with his management and got us the car and price we wanted. The finance department was also easy to work with and made sure we were happy with the whole experience. I recommend this dealership with 5 stars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Michael Lussier on 9/16/2017 at 11:44 PM. Helped by Vinny Hoang.

I have found a car I have always wanted. What impressed me was the lack of pressure. None what so ever. You work with only one person. Adam was very knowledgeable. He really helped me. I found that everyone I dealt with from sales, finance and service made me feel like I made the right decision. I highly recommend. Elk Grove VW.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I've ever had!

By Jenny B. on 9/15/2017 at 5:04 AM.

I've never Yelped before or made a point to review or rate anyone. I'm a busy mom of four boys and barely find time to breath it seem sometimes (not complaining, I love my crazy life)! But my experience with Kyle Cuaresma at Elk Grove Volkwagen was more than worthy of me taking the time out to praise him. In all of my husband and my new car buying experiences, I have never felt more at ease, comfortable and appreciative of the lengths that Kyle went to make sure that my car buying experience was the best it could possibly be. He bent over backwards and went to extremes to make me a deal I couldn't refuse, treated my young son and I with the utmost kindness, was nothing but honest and straightforward, and in the end delivered everything he said he could. I would 100% go back to him and refer anyone to him in a heart beat.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phenomenal Visit

By CyntiaHunt on 9/3/2017 at 5:01 PM.

This has been by far the best customer service I've ever had. Ivan & Jay really went out of their way to help me get into a new car, which by the way I absolutely love. They were very attentive, & seemed to care about my best interest. I drove away feeling safe, secure, and relieved. I am truly thankful, and would gladly recommend this dealership to family and friends. It was definitely worth the 2 hour drive. Thank You! Cyntia Hunt

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

It began on the internet (and just kept getting better).....

By ezshift5 on 8/28/2017 at 3:36 PM.

Like many VW TDI owners, I was swept up in the Volkswagen Emissions situation. When I began to search for a vehicle to replace my 2013 VW diesel wagon, I looked at the 2017 Jetta S with the 5M transmission. Elk Grove VW (Kyle C.) responded much more positively than VW dealers in Stockton, Santa Rosa, Fairfield, Vacaville and also the three other dealers within the Sacramento Metro Area. My experience with Kyle (and his very cool boss Graham) really set the bar for this sailor. I would be hard pressed to offer improvement guidance. Price, courtesy, efficiency - the list goes on and on.................................. Even realizing that a late August purchase constitutes a really favorable time for a buyer, the deal just kept getting better and better. To say I was thrilled would be a marked understatement. Those two walk on water (IMHO). I am telling all my friends of the outrageously positive DEAL I got at Elk Grove VW. Frederick F. Fletcher CDR USNR (Ret.)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Atlas!

By tldm519 on 8/17/2017 at 7:22 AM.

We drove from Roseville for our new Atlas. Adam was by far the best car salesman we have dealt with in a very long while. Thank you for a fast and easy transaction. We love our new VW.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Elk Grove Volkswagen Excellent Service!

By Keba646 on 7/5/2017 at 7:44 PM.

Awesome purchasing experience for me. Being a Senior Citizen sometimes it can be intimidating, however everyone @ Elk Grove Volkswagen was very helpful and patient. Now I'm a part of the VW team purchased a 2013 Volkswagen Routan SE.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Job done right always

By ElkgroveTouareg on 6/25/2017 at 3:15 PM.

I have been a Volkswagen owner for over 35 years. When I came to Elk Grove Volkswagen, California to purchase and service my 2011 Volkswagen TOUAREG TDI LUX, I met the service Director Cecil. He has put together a great team of technicians and support crew. I have had the best service possible, on time and correctly done. My vehicle is clean inside and out and the service is always completed as promised. This is my dealership by choice. Mike Archer Elk Grove, California

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank You

By Beclynn on 6/2/2017 at 12:47 PM.

Thank you for a fast, no haggle, easy, no pressure like other dealers, experience. I had a few bad experiences and was jaded walking in here and you had what I was looking for, and made it a really great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service & Great Prices

By ilopez on 6/1/2017 at 11:40 PM.

My husband surprised me with a VW CC 2017 my dream car and he said working with Ivan was the best experience he has had when buying a new car. Ivan been extremely helpful and attentive and not pushy at all. The price was great on my car as well. Wonderful experience we will continue to buy from VW. This is my 3rd VW from Elk Grove VW. We are customers for life. Thank you Ivan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Deals

By GiantsFanMomVW on 5/25/2017 at 2:10 PM.

Single mom needing a car quickly and they gave me an amazing deal! Did I deserve that brand new car and that amazing deal?? They said I did and I am forever greatful for the amazing experience I had and have had with Lasher Elk Grove Volkswagen. Every department there is amazing!! Thank you Thank you!! I am a customer for life!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't Beat the Price!

By Jefferson on 5/21/2017 at 11:56 PM.

Just bought a brand new 2017 Golf GTI. I live in Visalia and drove all the way up to Elk Grove, roughly 200 miles and about a 3 hour drive. It was worth the drive! I put in an interest email on one of the GTIs they had on sale for the Memorial Day weekend sale and got a response from Adam within 20 minutes. This was on a Sunday and on Mothers day no less. I wasn't expecting a response until Monday. Adam was able to help me over the phone, start the process to get the ball rolling on financing and the purchase of the car. Adam kept in touch over the course of the week and got everything ready for me to head up, sign the papers and drive off in my brand new car! Great service, great price, also the quickest i have ever gotten through all the paperwork of any car ive ever purchased. The price was also lower than anywhere else withing a 300 mile radius from where i live, possibly even in entire state. Quite the drive but i would definitely do it again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, helpful and deal makers!

By Golf17 on 5/14/2017 at 7:52 PM.

Graham, Kyle and Ivan made this experience very good and fast. They were very knowledgeable and upfront about what was available and made the drive worth it. Highly recommend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING!!!

By Lupe on 5/10/2017 at 7:05 PM.

Amazing experience, as a 1st time car buyer Jay made the process so easy and hastle free. He helped me find what was best for me and I am very happy with what I got to take home. I will defiantly come back when the time comes to get a newer vehicle but for now I will tell all of my friends how well Jay at Lashers Elk Grove VW took care of me. THANK YOU :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience Great Car

By CarbonSteelGTIsport on 5/10/2017 at 6:10 PM. Helped by Adam Pepitone.

I had a great experience at Elk Grove VW. Everyone was helpful, attentive, and respectful. My salesman Adam was great. Letting me know when my car came in and getting me a great price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

awesome experience

By Dory on 4/25/2017 at 12:48 AM.

Yesterday, April 23rd my husband and I bought a 2017 VW Jetta. We are very happy and satisfied with our choice. Elk Grove Auto Mall offer great prices and services. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Edwin Garcia Review

By IONE one on 4/20/2017 at 11:41 PM. Helped by Edwin Garcia.

Edwin worked with me while I was away on vacation half way around the world. He got me the deal I wanted and had the car waiting for me when I returned to California. The in-store time I spent was an hour or less. Great job Edwin.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By pattiep on 3/17/2017 at 7:07 PM. Helped by Edwin and David.

Edwin and David were great! It was a good experience overall. Great prices, friendly staff. They made the car buying experience more tolerable for sure

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By snpena on 3/16/2017 at 7:40 PM. Helped by Bobby Williams, Tony Rivas, Dan Morris.

I made the drive to Elk Grove because they had better internet prices than Sacramento.I was hesitant to go to the dealership based on past experiences and only planned to test drive the car I was thinking about. I was promptly greeted and helped by Bobby Williams. He was super nice, easy-going, pleasant, knowledgeable, and patient. Not at all like the aggressive pushy type I was expecting. He found me exactly the car I was looking for and I ended up buying it that day. I also worked with Tony Rivas and Dan Morris for financing. They were both helpful and I didn't feel like they were trying to push anything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2015 VW Passat

By Mockingbird671 on 1/31/2017 at 1:17 AM. Helped by Edwin.

It was a pleasure to meet and talk with Jay Prakash and Edwin. The customer service experience I received was exceptional. They worked together to give me the best car buying experience.

I would recommend this dealer.