Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.8  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Taking care of business

By John S. on 8/19/2017 at 4:30 PM. Helped by Andrew F Privett.

Scheduled my 2014 F-150 4X4 to have front leveler struts installed. The service advisor I dealt with addressed my need to get back to work and made sure the install was done promptly. Very pleased with his efforts and from what I have seen the mechanic done a nice clean job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience. Sales and service!

By BrianB on 7/25/2017 at 1:56 AM. Helped by Jon Miller, Victor Caserta, Shawn Ryan, Paul Murphy, Rob Saunders.

Both sales and service worked with me to meet everything I asked for. I was looking for a very specific build of truck and they searched very hard to find it. They even went above and beyond to help me get the extras I wanted and to keep me in my price range. I have nothing but great things to say about the team at Elkton Ford. I highly recommend Jon Miller, who was my salesman, he made sure I got everything I was looking for and that every detail I asked for was met. He absolutely went above and beyond his duty and will be my go to guy in the future for purchases. The general manager, Victor Caserta, also made sure all me requests were met down to the most minute detail as I am very picky about my vehicles. Again I have nothing but great things to say about the entire staff that helped find the best truck I have ever owned!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great place

By Boatman on 6/30/2017 at 11:40 AM. Helped by Joe Lloyd Rob.

Very pleasant experience. Made the whole experience e enjoyable. This was my first time buying a Ford and I'm glad I went to Elkton Ford. I will recommend it to my friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Your Dream Vehicle Can Come True at Elkton Ford

By Jimmydean3 on 5/24/2017 at 12:01 AM. Helped by Joe Lloyd, Shawn Ryan.

Ever since being bitten by the new 2017 Super Duty bug, I scoured a 75 mile radius for months to find the best deal on a F250 or F350. I found that 19 out 20 dealerships wanted to tramp you with a near MSRP and give "auction" prices for your trade. Well, Elkton Ford is the rare gem. They are the 1 dealer to "meet in the middle", asking thousands off MSRP while offering a fair value on your "well cared for" trade. A win-win for both sides. You get the vehicle of your dreams while they make a buck and be there for the next time you are shopping for a car or truck. Believe me, next time I am in the market, I will visit Elkton Ford first and fast forward months off my search.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By ycr3596 on 4/18/2017 at 4:30 PM. Helped by Joseph Loyd, Robert Saunders.

My husband and I were on the hunt for a new car. After dong our research online and threw friends. We were told to check out Elkton Ford. We had a great experience with them. The sales team and staff there were professional,courteous and very knowledgeable. We left that place feeling great that we made the best decision. I would strongly recommend them to family and friends. Love driving my new truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By G Man on 3/30/2017 at 2:53 PM. Helped by Joseph Lloyd.

I was recommended too this dealership by a friend who has purchased many vehicles from them, he spoke well of the dealership and he was right in his assertion. Everyone was extremely professional. Manager, salesman, and finance person were all great to work with and very knowledgeable,and best of all no pressure sales!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasurable Experience

By mach302 on 3/28/2017 at 7:37 PM. Helped by Joe lloyd, Mark Hyman, Paul Murphy.

Had a great experience buying another car from Elkton Ford, it was my 5th vehicle I have purchased from them and each time it gets better and better. Joe Lloyd , Mark Hyman and the whole crew make me feel like Family. Thanks Everyone !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Lilly2017 on 3/27/2017 at 6:30 PM. Helped by AJ.

Our. Salesman AJ was great! He explained all the features of the new truck. Gave us a good deal on our trade in. We would definitely recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and easy

By Budd05 on 2/28/2017 at 12:11 PM. Helped by Shawn, Joe, Ron.

Great guys to deal with. Very helpful without and hassle. Very professional with a friendly vibe. Vehicle was ready for pick up and detailed perfect.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Ford dealership in the tristate area !!!

By JFoster on 2/11/2017 at 9:14 PM. Helped by Mark Hyman, Joe Lloyd, Paul Murphy, Bill Robinson, Rob Saunders.

My wife and I just puchased a new 2017 Ford Explorer today and we couldnt be happier with the level of service from start to finish. We are repeat customers and will continue to be well into the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best

By The Beast on 1/13/2017 at 2:23 PM. Helped by Joe Lloyd.

Everything from beginning to end was awesome. When we arrived the car we inquired about was sitting at the front door. Not a speck of dirt on it. The salesman knew the vehicle. He and finance were fair, quick, and easy. This was the easiest vehicle purchase ever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely Satisfied Customer

By BC on 1/10/2017 at 4:58 PM. Helped by Joe Lloyd, Rob Saunders, Vic Casserta.

In the process of ordering a 2017 Ford F350 Lariat Super Duty I visited 6 dealerships including Elkton Ford. Elkton Ford was by far the most aggressive in regards to the price they quoted for my vehicle. They were also the most aggressive in pricing extended warranties, premium maintenance, and surface care interior & exterior paint protection. Joe Lloyd was a great salesman, Rob Saunders was a great Finance manager, Vic Casserta was a great GM. My only complaint and this is directly for Mark Hyman, Ramsey Family and any other owners of Elkton Ford. The 300$ document fee is really a donation to the dealership. I did not recieve any services for this 300$ other then then just being able to shop at this dealer. I know all dealers charge the document fee but you would think it would cover the dealership processing the document paper work for the tax,title,tag etc but it does not.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Buyer

By Thomas G. on 12/31/2016 at 2:45 PM. Helped by Shawn Ryan, Josh Cole.

I have high praise for the buying experience and really enjoyed the purchase process at Elkton Ford. Negotiations were fair and once we agreed on the price, the paperwork was completed quickly. Both Shawn Ryan and Josh Cole were real helpful during the sale process, and especially enjoyed the personal attention by the owner of the dealership Mark Hyman to ensure that I received the right information and support from qualified maintenance staff at the dealership for the Roush Supercharged Ford SVT Raptor. His background to this pre-owned vehicle was really helpful with establishing confidence and trust in taking care of a specialized vehicle. Very respectful of your time and specific needs and also good follow up after a sale to check in and see if I enjoyed the truck. The follow up, offer to answer any specific queries, providing the specialist mechanic direct phone numbers, and providing various options to help me maintain the vehicle right (live 90 minutes from the dealership) demonstrates that they value their customers and their ability to enjoy the vehicle. Definitely would consider them for any future Ford purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Fusion

By fedfusion on 12/31/2016 at 12:40 PM. Helped by Joe Lloyd.

Referred to Elkton Ford and Joe Lloyd by a friend. Good experience and friendly people. Drove several cars and found the one I wanted. The Fusion is what I wanted in my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By NewF-150 on 12/27/2016 at 1:25 AM. Helped by Josh Cole.

Bought a new 2016 F-150. It was a great experience, salesperson was very helpful and knowledgeable. Would recommend to friends and family in search of new vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

An Easy, stress free experience

By Branzig1134 on 11/14/2016 at 10:51 PM. Helped by Josh Cole.

I purchased a Focus RS from Elkton Ford last week and a process that is normally stressful And rife with skepticism and mistrust, was about as easy and transparent as possible. I would definitely recommend this dealership to anyone in the market for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great team, saved a ton

By jaift on 9/6/2016 at 1:21 PM. Helped by Joe Lloyd, Mark Hyman, Jeff Ramsey.

Love the new building. Was apprehensive to go away from the dealer I purchased from for years in Delaware but I figured I would give Elkton Ford a shot. They saved me $4,000 more over buying in Delaware. Driving to Md was worth it! Everything from working with my salesman Joe to finishing up the deal with their manager Mark. Would come back and will tell all my friends to buy from there as well.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Salesman & Manager

By lesson learned on 2/19/2016 at 2:13 AM. Helped by manager.

They get you in the vehicle. then when you need their help on other matters, that won't return your call or even make a effort to help you .when they are the ones at fault. then they turn around and tell ford warranty that your vehicle wasn't equip with it when they sold it to you . I will not ever buy a vehicle from them again.

I would not recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great car, nice folk, but a bit of haggling

By Aegelis on 12/21/2015 at 2:14 AM. Helped by Elaine.

I'm very happy with the vehicle I purchased and in working with Elaine (sales) and Jim (Finance). I found them to be very knowledgeable, friendly, helpful and courteous. I thought it was unnecessary to have had a 2nd sales rep to come over to rough me up on the price, but I think in the end we both got what we wanted.

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Good experesnce after a few visits

By bob on 12/29/2014 at 10:04 PM. Helped by Service manager.

I took my F150 to Ramsey for a bad coil and 8 new spark plugs. After getting it back I noticed some of the plugs had not been changed. I went back to Ramsey and they confirmed somehow missing a few. They were very apologetic and installed the remaining plugs. In addition they noticed some other repairs that would probably be needed in the future. They made these other repairs at no cost to me. Although I was fairly ticked off at first Ramsey worked hard to correct there mistake. Overall I had a good experience that was worth the initial stress.

I would recommend this dealer.